Nice place for bookworms like me even though the delivery was delayed and then cancelled and I had to issue an order several times. I dunno what has happened but probably these were some troubles w... See more
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Bookends.ae has excellent customer service , they are polite , convey information properly , and deliver your books in the nick of time. The prices are immaculate and i dont think theyd be elsewhere .... See more
Company replied
Well, this is the first time I have come across this magnificent sites for it's collection of books. I was particularly amazed by the rarity of some of the books like Shobha Des novels and the prices... See more
Company replied
I found the idea of a used books website very positive. Getting books for a very reduced rate in good state is great. I only have few issues- for books with multiple stories description is given... See more
Company replied
A lil pricey, service is good
The service is good and prompt.
Just the price would have to work upon, hope to have more competitive pricing.
January 11, 2021
Reply from Bookends
Thank you Barkha for your review. I am sorry to hear that you found our prices high. You have ordered 11 books from us and you paid 155AED including delivery charges. Those same books of same quality would have costed you at least 250AED plus if bought from somewhere else.
We hope to serve you again very soon.
Very good
I browsed on their website and I ordered the book online, and collected the book from Muwailih Commercial. Very good service. They even gave a free bookmark..! :D Affordable prices of secondhand books, love it..! :)
January 11, 2021
Reply from Bookends
Thank you Liyana for your review and happy to have you joined our happy community. Plz note that picking up a book from us was an exception for you as we only deliver but everywhere in UAE. Hope to see you again very soon
Great service and collection
Great service, prompt delivery. I was pleased to find such a diverse range of genres and titles for a pre-loved books platform.
January 7, 2021
Perfectly splendid!
Bookends is just so brilliant. It is the most efficient, cheap way to purchase books online in Dubai. The service and delivery is prompt and helpful. Kudos to you guys for such a splendid initiative! Plus great selection of books!
January 6, 2021
Reply from Bookends
Thank you very much Niranjana for your comment. Our continuity is a reflection of happy customers like yourself and we promise to keep our books and services the same. Adding books on daily basis and we don't compromise on the quality. To your next order!
It’s a good site but the delivery…
It’s a good site but the delivery charge is more. They were supposed to take 15 but after I ordered they said it’s 20dhs.
January 6, 2021
Reply from Bookends
Thank you for your review and I am sorry to see that the 5aed extra made you very upset with our service. The system cannot recognise the expection faraway destinations therefore we have to add it manual. If you are in Dibba, al Dhaid, Hatta or kharfakan, the courier service will charge us extra for delivery therefore we have to pass it on to you as the system will recognise them as Sharjah or Dubai. All this information was passed on to you of course.
Another reason for an extra charge and it could be even more than 5AED is when the books weigh more than 5KG. Looking forward to seeing you again soon!
I am happy with the service provided by…
I am happy with the service provided by bookends. They always seem to have the books i need.
January 5, 2021
Reply from Bookends
Thank you Qutub for your review and we are always trying our best with our selections and the quality of the books. Commited to always keeping our loyal customers happy.
Love Bookends quality of books
Love Bookends quality of books, always on time next day delivery and books are carefully wrapped with awesome fun book marks 😀 user friendly site and great prices!!! Happy customer
January 3, 2021
Reply from Bookends
Thank you Lauren for your review and glad that you are happy with our service and books. Always trying our best to keep the deliveries prompt and remember that you can also sell your books with us. Looking forward to seeing you again very soon.
Really good service
Really good service. Books in excellent condition.
December 28, 2020
Unprompted review
Reply from Bookends
Thank you Adriana for your message. We don't compromise on the quality of the books therefore any bad ones are immediately rejected. Looking forward to seeing you again very soon.
Great service
Great business idea and very easy to deal with.
I sold a number of my old books and it was nice to have them go to another good home rather than so many you see thrown out. I have also started buying used books rather than new ones.
December 19, 2020
Reply from Bookends
Thank you Lach for your review. Lovely to serve you as a seller and client at the same time and looking forward to your next order very soon. Happy holidays :)
Good choices..
December 14, 2020
Reply from Bookends
Thank you Sreedath for your review. We are trying to enter as many books as possible on daily basis. :)
I’m a big fan of bookends and love the…
I’m a big fan of bookends and love the selection of books available!
December 11, 2020
Reply from Bookends
Thank you Arzoo for your review. Bookends is glad to have you as a seller and a customer at the same time. Your support is always highly appreciated and we hope to see you very soon. Happy Holidays!
Amazing service
Amazing service, very friendly staff, books are in very good condition and they offer a wide range of books. Great place for students to buy books for its affordable price.
December 10, 2020
Reply from Bookends
Thank you Aseel for your review. We are always happy to serve the students as you are the pillars of our community. Plz help us spread the love of reading :)
Great service
Great service, polite and friendly staff. Books arrived in good condition wrapped nicely.
December 8, 2020
Reply from Bookends
Thank you Emma for your review. Always happy to serve you and look forward to seeing you again very soon. Happy Holidays!
Amazing website to shop pre loved books…
Amazing website to shop pre loved books in very reasonable price.
December 6, 2020
Reply from Bookends
Shukran Aziza for your review. Glad to see you again and again and always happy to serve you :)
Very fast and easy!
December 5, 2020
Reply from Bookends
Thank you Desire for your review. Looking forward to your next order soon. Happy holidays. :)
Everything is good except for one book…
Everything is good except for one book that I bought. It says it is in good condition but it's actually not. The bind is broken so there are some loose pages.
And i notice that there are books that are not in so good condition but are more expensive than those that are actually good as new. Don't get the logic. :)
December 2, 2020
Reply from Bookends
Thank you Rabe for your review. Actually Bookends receives the books from the sellers who decide on their prices. That is the reason why we don't have a standard price scheme. We advise our sellers but we don't price the books ourselves. Normally books with loose pages are rejected as we are trying to keep the condition standard very high. Plz let me know by whatsapp which book is of poor condition. Hope this clarifies the logic? :)
Reply from Bookends
Thank you Salma for your review. We are trying our best to keep the prices always affordable and the quality as good. Looking forward to seeing you again very soon.
Amazing!
Amazing!! All the books are in amazing condition!! Very affordable. Excellent customer service.
November 20, 2020
Unprompted review
Reply from Bookends
Thank you Yasmin for your review. Our mission is to only keep very good condition books and always be at our customer's satisfaction.
Haven for Bookworms!
Affordable and good quality books. Lucky to have discovered Bookends. ♥️
November 17, 2020
Reply from Bookends
Thank you Marrianne for your review. We are happy to have you and looking forward to serve you again very soon.
Reply from Bookends
Thank you Jennifer for your review. glad you found what you were looking for. We have currently more than 4000 books online. Looking forward to your next order soon :)
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