bookfromlocals.com Reviews 134

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Very easy to book our jeep safari tour up the mountains. Quick responses from Olga on WhatsApp. Picked up on time. Lunch which was included was delicious. Only one small down fall was the guide gave u... See more

Rated 1 out of 5 stars

Absolutely terrible service. First when we arrive they seemd hesitant to take card as payment, because of taxes. They even said it in their language and thought we couldnt understand. Secondly they th... See more

Rated 5 out of 5 stars

Booking from someone other than your travelling agency it may feel unreliable or scary for anyone. We took a risk by booking via bookfromlocals.com and it was the best thing ever. The whole experience... See more

Rated 5 out of 5 stars

Amazing experience going through bookfromlocals . I mesaged for late at night around 11pm to get information and book an activity for the next day. I got very quick response. Person dealing with me (... See more

Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Tour Agency
  5. Tour Operator
  6. Travel Aggregator

Written by the company

Book From Locals is a booking platform that started in 2019. We connect tourists to excursion providers in Turkey, Greece and Spain. We are a member of TURSAB (Turkish Travel Agents Association) with registration number 4278 under the name Besem Travel.


Contact info

4.0

Great

TrustScore 4 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thanks HAYAT

Thanks HAYAT
Thank you for quality and professional service,transaction goes very fast and clear, staff are very polite and helpful. Suluada Island is the best choice for people who love swimming and relaxing.Bookfromlocals they do what they promise, highly recommended this company
Krzysztof

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Paragliding activity from fethiye

The paragliding activity is one of the most beautiful activities I did here in Fethiye, and HAYAT helped us carry out our activity and provided sufficient information to do so. Honestly, it was a lot of fun, which is why I highly recommend it

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Simple Next Day Booking of a Paraglide over Pamukkale

Our journey to find the perfect paragliding experience could've been daunting, but with "Book From Locals - Antalya", it became an absolute breeze!

Initially, our plans to paraglide over Kaş hit a snag due to availability issues. However, the universe works in mysterious ways, as it led us to discover this fantastic platform. Within a mere 10 minutes of browsing, our paragliding adventure over Pamukkale was confirmed for the very next day. The efficiency and ease of the booking process left us truly impressed.

A massive shoutout to Olga for her impeccable service and crystal-clear communication over WhatsApp. Right from offering us a choice of times to detailing the procedure, she was our guiding light. Though initially skeptical about the €20 deposit link she provided, a quick perusal of positive reviews on Trustpilot and TripAdvisor alleviated our concerns. True to the reviews, everything was legit, and our transaction was smooth.

On the day of our adventure, Olga's presence was felt even from afar. As we arrived at the meeting point, a quick message to her ensured everything was in place. From handling the balance payments to coordinating with the paragliding team, she was instrumental in making our experience hassle-free. And let's not forget the pocket-friendly price of just €45 each!

Post our exhilarating glide over the picturesque Pamukkale, Olga reached out to ensure we had a wonderful time, further solidifying the platform's commitment to customer satisfaction.

In Olga and "Book From Locals - Antalya", we found not just a service but a partner in our adventure. For anyone in Antalya looking for unforgettable experiences and top-notch service, this platform is your go-to. We can't thank Olga enough for her proactive assistance and for orchestrating an experience that'll be etched in our memories forever! Highly recommended!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Yulia was fantastic!

Yulia was fantastic from start to finish booking us a sunset boat trip from Fethiye. Communication was quick over WhatsApp and everything was organised and went to plan as specified. Perfect.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication!

Great communication from the team, especially Hayat! My tour was booked quick and easily and they kept in touch throughout the whole process.

September 12, 2023
Unprompted review
Rated 4 out of 5 stars

I was a bit nervous a first

I was a bit nervous a first, never having used them before. But my fears were laid to rest quickly. They kept prompt and regular contact through WhatsApp. Everything went well, even though our pickup for the first tour was late, we were kept in the picture about the reason for the delay and it did not impact on our excursion at all. Their prices are competitive and the transactions went smooth. They always checked up on how we were doing and how the tour went. My thanks to Dilek at Bookfromlocals. I will use them again.

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended 'Bookforlocals'

The best trip I have ever had with communicating to the team of 'Bookfromlocals' Ms. Olga who communicated everything very clearly to me and smoothly arranged the whole trip for me and my family. Secondly the best tour guide Mr. Kerem who takes a lot of care for his group. Highly recommend guys 👌👌

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous day 10/10

Fabulous day. Tour guides were great so enthusiastic with everyone. Prepare to get wet. Great value for money. Food was great. Great laugh for all the family

August 22, 2023
Unprompted review
Rated 3 out of 5 stars

Rafting

Communication all via WhatsApp and very confusing. Was told the rafting was 30 minutes away- it was 1 1/2 hrs away!!! The rafting and staff were great but as people had booked lots of extras, zip wire,quad etc there was A LOT of hanging about and this puts ne of doing any yours again with this company. Rafting 3 hrs yet out for 9 hrs!!

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Antalya tours

Did cable car, a jeep safari and rafting/quads with book from locals. All the tours - communication / transfers etc were outstanding. Nadia and Hayat were super helpful. No complaints at all

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Buggy Safari

Buggy Safari
We booked this Safari through bookfromlocal via watsap they were reasonably priced and the safari was amazing we really enjoyed it but YULIA was really helpful the communication was excellent the transfers to and from location was really smooth. Thank you very much.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Sevilay and Anna are great…

Sevilay and Anna Make sure you have a great Day. You can app them and thet arrange your tour. They are very interested if the tour was fun. And if there is a delay they call you. They realley care for you. My compliments for you!! Thanks!!

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!

AVOID!!!

Pirate Boat trip in Antalya.

I booked a pirate boat cruise for myself, husband and two children. This was for the Red Dragon all inclusive.

Firstly our transfers where 1 hour late. When we arrived we where escorted in the wrong boat, (beyond our knowledge) called Medusa. We were only informed this by the Medusa staff when I went to get a drink from the bar and they told me my all inclusive drinks package was not included on their boat.

Medusa staff arranged for me and my family to travel by an unsafe speed boat (with no life jackets) to the Red Dragon boat. My son hurt his arm climbing into the boat (as seen in the screen shot below) Me and my family had no choice but to get on the Red Dragon as we had not brought any Euros as we had already paid for an all inclusive price and we had no means to get any drinks whist on Medusa. We had come to the conclusion that Red Dragon had left the peir without us as the transferred that your company arranged for us was 1 hour late, so we missed our boat. NOT ACCEPTABLE!!!! Then we we arrived at the peir your staff just put us on any boat without me knowing.

We did not arrive on the Red Dragon until after 12 then were hurried to eat food before they quickly cleared it away (not a relaxing experience at all) this was no fault of the staff on the Red Dragon, this was because YOUR team did not organise our trip properly.

We arrived back at the pier at the end of the tour at 3.30pm. But the tour was supposed to last until 4.30/5pm.

We arrived at our transfers at 3.30pm only to be informed that the driver had to wait for other people from a different boat tour (Medusa boat) until 5pm. Me and my family had to wait on the bus for an hour and a half for the other people. As our boat trip was all inclusive we did not bring any euros on our trip so had no money to get water. I have two children who are 10 and 12 and where very thirsty. The driver very kindly purchased us some water from a local store. We finally left after the driver collected the other people at 5pm and we didn’t get back to our hotel (which is an hour away from Kemer) until 6.50pm Me and my family where sitting on that bus from 3.30pm until 6.50pm. THIS IS NOT ACCEPTABLE!!!!

I paid €130 for this boat trip which was completely ruined by your company’s organisation skills. I am extremely disappointed and disgusted with your services. My family where excited about the boat trip which turned out to be the day from hell. No enjoyment at all. We missed the majority of the boat trip due to YOUR companies bad organisation.

I have what apples messaged and emailed this company and I have been ignored. They told me they would I compensate me but they haven’t. I wanted my money back. Disgusting service AVOID or you’ll be robbed.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

experience spoiled our holiday

We booked a day tour to see Antalya.A big scam.We were picked up at the hotel then joined up with another random tour guide Ms.Zehra The person Mr.Elif who picked us up was surpose to take us around to our understanding.He did not inform us of his plans to say we meeting up with others.He instead dumped us with this women who robbed us from our experience who was not doing her job. spoked in Russian accomadating the others in the group who she had.We felt like outcast as if she was doing us a favour,even though they could speak English.She rushed through the day.We did not get to experience the cable car ride because this company double booked.Everything was short cut to suit their agenda.She did not take us to the main atrraction Hadrian's Gate we surpose to stroll through the old city which never happened.She instead dropped us off for an hour at a stupid Grand Bazaar for an hour which was not part of the deal.We wasted our valuable time and money going with this company.Please do not book with them they don't offer what was promised.In the end she wanted us to take a taxi back to the hotel.I objected to pay because they had an agreement to drop us off at the hotel.Then she asked another couple to take the taxi instead.(THIS IS CHEATING)We left Antalya not seeing what needed to be seen.The following day we had to leave so we couldn't fix the blunder.A HUGE REGRET.Pay extra and go with another company.The organizers are not on the ground to experience while their so called LOCAL GUIDES rip you people off.We have to take the fall while they dictate from their offices.They don't have a clue of the racket these guides are running AND THEY ARE ALWAYS IN THE RIGHT.Organizers remember tourist don't always repeat or go back to a place they visited so please make it memrable with a good outcome and not miserable where your guides that you employ benefit to their advantage.We pay and they suppose to deliver.Not leave their babies in care of others and then rob the tourist with their experience.WE wasted our time and money paying airfares travelling to Antalya to see places and then get ripped off by doggy people.People should be honest and make this world a better place not catch people out to their advantage.Everything is expensive so please respect peoples their money time and holiday experience.This trip dampen our whole trip and journey to Turkey.It will always be THE MISERABLE DAY.Thanks to your local guides.Please look into the info we given you so thet others don't suffer.I hope customers do take note of points mentioned so they don't end up like us.Horrible experince.BIG REGRET.

June 7, 2023
Unprompted review

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