Difficult to navigate website. Non intuitive layout and UI. The website is slow and unresponsive. Not able to link Stripe due to broken link. Terrible customer service, waiting for days without a resp... See more
Company replied
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See what reviewers are saying
Daniel was brilliant, he came online really quickly, had all the information in front of him that he needed within seconds, and changing my booking was completely stress free and no issue at all. So... See more
Booking Ninja has been incredible for us. As a Board Game Cafe that runs different events every day we had very specific and niche needs. Rob and the team were able to adjust the front and back end of... See more
Our gaming cafe had a unique need for table reservations that other reservation systems could not accommodate. I stumbled upon BookingNinja, which was perfect. I worked with their amazing team on chan... See more
Company details
Written by the company
BookingNinja is an independent family run business that offers powerful booking software for a wide range of industries.
Contact info
United Kingdom
- dan@bookingninja.io
- bookingninja.io
3.9
Great
42 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Powerful and Feature Rich
Powerful and feature rich booking system. We have had great feedback from our customers on the booking system which has become an essential part of our business. The team at bookingninja were way ahead of the pack during covid restrictions, issuing speedy updates to collect track and trace and other legally required info.
We have also made an unreasonable number of special requests, which the team have been more than happy to help us with.
All the service and features you could ever need at an excellent price.
October 20, 2021
Unprompted review
Reply from BookingNinja
Thanks so much :-) A lot of your special requests have made the product better for everyone!
That's a lovely review and really do appricate it!
I promise you, and hold me to this, that we will *always* strive to do right by our awesome venue holders :D
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