Booking Südtirol Reviews 2,306

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The booking was quick and easy, the options easy to understand and select. The only problem, and a quite important one: we could only se a couple of pictures per hotel, then the screen went gray and w... See more

Company replied

Rated 5 out of 5 stars

The apartment was better than visible on the internet site and the portal gives you right information. No problems with the owner of the apartment (the family was lovely) and no problems and no surpri... See more

Company replied

Rated 5 out of 5 stars

Very good service to find a good accommodation in South Tirol You can find many more proposal than in other known sites for booking a room: some hotels are available only on this site or on the own s... See more

Company replied

Rated 4 out of 5 stars

The good thing is, on your webstie, I can find more lodging choices than Booking, Agoda, etc., and with lower prices, too! One thing that can be improved is to provide reservation confirmation... See more

Company replied

Company details

  1. Holiday Accommodation Service
  2. Holiday Apartment Rental
  3. Hotel
  4. Travel Aggregator
  5. Vacation Rental

About Booking Südtirol

Written by the company

landscape
Copyright: IDM Südtirol-Alto Adige:Tobias Kaser 1
Unforgettable moments in South Tyrol

Are you looking for the perfect accommodation for your vacation? You will love your stay in our hotels, apartments, pensions, farmhouses, and campsites.

Find out more
cow
Copyright: IDM:Sennereiverband Südtirol:Marco Parisi 1
Stories about South Tyrol

On our blog “Booking Südtirol Inside”, you will get great insights into South Tyrol, its population, and its tradition. A treasury filled with stories!

To the blog
mountain
Copyright: IDM Südtirol-Alto Adige:Alex Moling 1
Why Booking Südtirol?
  • Local booking platform
  • Local contact persons and experts
  • Cost-efficient offers
  • High individuality of the content

Booking Südtirol www.bookingsuedtirol.com

Written by the company

Persönlicher Service und lokale Expertise – Wir sind für Sie da!
Sollten Sie Fragen haben oder Hilfestellung benötigen, so steht Ihnen unser Support-Team mit Rat und Tat zur Seite.
Exklusive Angebote für unvergessliche Erlebnisse
Bei uns können Sie nicht nur individuelle Unterkünfte buchen, sondern auch maßgeschneiderte Pakete, die Unterkunft, Aktivitäten und lokale Attraktionen kombinieren. Egal, ob Sie einen romantischen Kurzurlaub, einen Familienausflug oder einen Abenteuertrip planen – bei uns finden Sie die besten Angebote.
Wir garantieren
Eine riesige Auswahl aus über 2.600 Südtiroler Unterkünften sowie eine einfache und sichere Buchung!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

All perfect !!

All perfect !!! But i am sorry, first i wanted to have another hotel, but i can't take it without a creditcard, ofcourse i want to pay the price before the arrival, no problem. there it was only 135 euro, no big price, but without a creditcard it was not possible!!! That's not okay, next time i will search by others... :-(

August 10, 2020
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Sili,

please accept our sincere apologies for the unpleasant situation encountered during your booking procedure.

With over 2,000 accommodation facilities on our booking platform, it is unfortunately not possible for us to monitor all the details entered by the individual facilities. It is the responsibility of the individual accommodations to decide whether to accept bank transfers or credit cards.

We would like to inform you that for any problem encountered during the booking process, our customer service is at your disposal.

We hope that we will have the opportunity to regain your confidence in the future.

Kind regards,
the "Booking South Tyrol" team

Rated 4 out of 5 stars

Site more

Site more
Efficient

August 7, 2020
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Good afternoon,

thank you very much for your feedback! We would be happy to welcome you also in the future on our booking platform.

Kind regards,
the "Booking South Tyrol" team

Rated 5 out of 5 stars

Fantastic, no account needed

It was very good, no account needed, your portal is very clear and fast. Moreover, in this way we don't sustain multinational corporations which do not pay taxes

July 9, 2020
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Ridolfi,

thank you very much for your lovely feedback! We would be happy to welcome you also in the future on our booking platform.

Kind regards,
the "Booking Alto Adige" team

Rated 5 out of 5 stars

Very nice modern hotel

Very nice modern hotel. Great personal and tasteful dinners.

February 4, 2020
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Good morning,

thank you very much for your lovely feedback!
We are happy that the accommodation you selected on our booking portal has met your needs.
Thank you for choosing our booking platform!

Kind regards,
the "Booking South Tyrol" Team

Rated 5 out of 5 stars

So far so good

November 22, 2019
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Good afternoon,

thank you very much for your precious feedback! We would be happy to welcome you also in the future on our booking platform.

Kind regards,
the "Booking South Tyrol" team

Rated 5 out of 5 stars

Wonderful spot to stay and comfortable…

Wonderful spot to stay and comfortable room. The host Edith is very friendly and helpful though limited English. We appreciated so much with all assistance received. Definitely will recommend this place to friends for future visits.

November 4, 2019
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Yan,

thank you very much for your feedback and for choosing our booking platform.
We hope you can book with us again and if you require any assistance please don't hesitate to contact us.

Kind regards,
the "Booking South Tyrol" Team

Rated 4 out of 5 stars

Info precise e immediate

July 18, 2019
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Buongiorno Luca,

grazie per la Sua recensione!
Siamo lieti di sentire che la Sua esperienza su "Booking Alto Adige" sia stata positiva e ci auguriamo che il nostro portale possa esserLe utile anche per le Sue future prenotazionin in Alto Adige.

Cordiali saluti,
il Suo team di "Booking Alto Adige"

Rated 5 out of 5 stars

A wonderful experience

Ich spreche eigentlich nicht gut Deutsch, also werde ich hier in Englisch schreiben. I was thoroughly happy with my room and my treatment. This is a wonderful place! I highly recommend staying here.

March 31, 2019
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Good morning Mr. Ingamells,

thank you so much for the great feedback! We are very happy to hear that you enjoyed your holiday in South Tyrol!

Kind regards,
the "Booking South Tyrol" team

Rated 5 out of 5 stars

User friendly

User friendly, Very good overview of availabale accomodation. Hotel as described.

February 14, 2019
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Good morning,

thank you very much for your lovely feedback, which is very important to us.
We are glad to hear that our booking platform could meet your expectations and we hope that you can book with us again soon!

Kind regards,
your "Booking South Tyrol" Team

Rated 4 out of 5 stars

Non do 5 stelle solo per le errate …

Non do 5 stelle solo per le errate informazioni di check in e check out di Booking Alto Adige riguardanti l'hotel. L'hotel aveva orari diversi e molto più flessibili rispetto a quelli indicati. Per il resto tutto perfetto, come da descrizione!

January 11, 2018
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Buongiorno Signora Sonia,

La ringraziamo per la Sua valutazione. Vorremmo informarLa che è la responsabilità della struttura ricettiva di fornirci tutte le informazioni in modo corretto, tra l'altro anche le informazioni riguardante il check-in e il check-out. In seguito al Suo feedback, ci siamo subito messi in contatto con la struttura ricettiva e abbiamo corretto l'errore. Grazie per la segnalazione.

Cordiali saluti dall'Alto Adige,
il Suo team di "Booking Alto Adige"

Rated 5 out of 5 stars

User friendly

December 23, 2017
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Buongiorno Signor Silvestri,

grazie mille per aver dato il punteggio massimo al nostro sito di prenotazione. Siamo contenti che Lei sia rimasto soddisfatto del nostro servizio e ci auguriamo di rivederLa presto sul nostro sito.

Cordiali saluti dall'Alto Adige,
il Suo team di "Booking Alto Adige"

Rated 5 out of 5 stars

As always

As always .
Tyrol and Dolomites at it's best .

June 21, 2017
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Albani,

thank you very much for choosing our booking platform and for your positive feedback. We would be happy to welcome you back on our website in the future.

Kind regards,
the "Booking South Tyrol" team

Rated 5 out of 5 stars

Bravi

Efficient, quick, as usual

June 21, 2017
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Ausili,

thank you very much for booking with us and for your positive feedback. We hope to welcome you back on our booking platform in the future.

Kind regards,
the "Booking South Tyrol" Team

Rated 5 out of 5 stars

easy booking! best booking platform so far

I found the best offers of the area on this site and the booking was done in less than five minutes, thx!
+ very clear design compared to other hotel booking platforms

November 22, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mrs. Silverman,

thank you very much for your feedback, your comment is very important to us.
We hope you can book with us again soon and if you require any assistance please don't hesitate to contact us.

Kind regards,
the "Booking South Tyrol" Team

Rated 5 out of 5 stars

Great site, very easy to use

Efficient booking service, filters help you find the ideal hotel. Would definitely recommend it to everyone.

October 19, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mrs. Cecilia,

thank you very much for choosing our booking platform and for the 5 star review!

Kind regards,
the "Booking South Tyrol" Team

Rated 5 out of 5 stars

Excellent, good prices, very convenient

Looked up several sites for an overnight stay and found the best offer on this site. Booking was fast and easy. Will use it again.

October 5, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Casagrande,

thank you very much for your lovely feedback. We are glad to hear that you enjoyed your holiday and would be happy to welcome you back on our booking platform in the future.

Kind regards,
the "Booking South Tyrol" team

Rated 1 out of 5 stars

Reservation was not valid

Booking South Tyrol confirmed our reservation and Parkhotel Werth in Bozen/Bolzano Italy confirmed our booking but refused to give us the room for the price in the reservation. We had to pay twice as much. Booking South Tyrol did nothing to solve the problem. We left and went to an other hotel.

October 3, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Albers,

please accept our sincere apologies for the unpleasant situation encountered at the hotel during your recent stay. Your booking was fully confirmed and the hotel had no reason not to accept your booking. We have contacted the hotel after your email notification and they told us that the reservation was valid. Unfortunately the hotel didn`t communicate that it was overbooked.
Once again, we apologize for any inconvenience this matter has caused to you. Be assured that these circumstances are not acceptable to us and that we will try everything to avoid future recurrences.

Kind regards,
the Booking South Tyrol Team

Rated 5 out of 5 stars

Hotel Citta...Bolzano

Loved the Hotel Citta in Bolzano...super central location...lovely staff...very comfortable beds..great ambience...would definitely use this hotel again !!

August 30, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mrs. Braim,

thank you very much for your lovely feedback. We are glad to hear that you enjoyed your holiday and would be happy to welcome you back on our booking platform in the future.

Kind regards,
the "Booking South Tyrol" team

Rated 3 out of 5 stars

Fawlty Towers, Selva.

Good hotel but the owner, who's at the reception desk, was unhelpful and unfriendly.
The hotel promotes garage but when I got there I was told that the garage was 200 meters further up the street at another hotel.
The sauna and steambath, also promoted on their website, was only open for 2 hours a day ( between 16.30 and 18.30).
One has to pay the bill the evening before the departure day.
Check out time is latest 10.00. When I asked where I could change after skiing before departure by car i was told that I could change in the downstairs loo which was very small. When I asked if I could keep my room till max 13.00 I was told that this wasn't possible as the hotel was fully booked but when I went on your website I found that many rooms were available.
The rest of the staff is very friendly. the rooms are a good size and clean and the breakfast is nice.
Han Loonstein

February 18, 2016
Unprompted review
Booking Südtirol logo

Reply from Booking Südtirol

Dear Mr. Loonstein,

thank you for your review regarding the accomodation. We will certainly pass your feedback on to the owners for their attention, so they can make any improvements necessary to make all guests' stays as enjoyable as possible.
We are glad to hear that you enjoyed your holiday and would be happy to welcome you back on our booking platform in the future.

Kind regards,
the "Booking South Tyrol" team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look