The booking was quick and easy, the options easy to understand and select. The only problem, and a quite important one: we could only se a couple of pictures per hotel, then the screen went gray and w... See more
Company replied
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The booking was quick and easy, the options easy to understand and select. The only problem, and a quite important one: we could only se a couple of pictures per hotel, then the screen went gray and w... See more
Company replied
The apartment was better than visible on the internet site and the portal gives you right information. No problems with the owner of the apartment (the family was lovely) and no problems and no surpri... See more
Company replied
Very good service to find a good accommodation in South Tirol You can find many more proposal than in other known sites for booking a room: some hotels are available only on this site or on the own s... See more
Company replied
The good thing is, on your webstie, I can find more lodging choices than Booking, Agoda, etc., and with lower prices, too! One thing that can be improved is to provide reservation confirmation... See more
Company replied
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Are you looking for the perfect accommodation for your vacation? You will love your stay in our hotels, apartments, pensions, farmhouses, and campsites.
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On our blog “Booking Südtirol Inside”, you will get great insights into South Tyrol, its population, and its tradition. A treasury filled with stories!
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Written by the company
Schlachthofstraße 59, 39100, Bozen, Italy
Replied to 90% of negative reviews
Typically replies within 2 weeks
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All perfect !!! But i am sorry, first i wanted to have another hotel, but i can't take it without a creditcard, ofcourse i want to pay the price before the arrival, no problem. there it was only 135 euro, no big price, but without a creditcard it was not possible!!! That's not okay, next time i will search by others... :-(

Reply from Booking Südtirol
It was very good, no account needed, your portal is very clear and fast. Moreover, in this way we don't sustain multinational corporations which do not pay taxes

Reply from Booking Südtirol
Very nice modern hotel. Great personal and tasteful dinners.

Reply from Booking Südtirol
Wonderful spot to stay and comfortable room. The host Edith is very friendly and helpful though limited English. We appreciated so much with all assistance received. Definitely will recommend this place to friends for future visits.

Reply from Booking Südtirol
Ich spreche eigentlich nicht gut Deutsch, also werde ich hier in Englisch schreiben. I was thoroughly happy with my room and my treatment. This is a wonderful place! I highly recommend staying here.

Reply from Booking Südtirol
User friendly, Very good overview of availabale accomodation. Hotel as described.

Reply from Booking Südtirol
Non do 5 stelle solo per le errate informazioni di check in e check out di Booking Alto Adige riguardanti l'hotel. L'hotel aveva orari diversi e molto più flessibili rispetto a quelli indicati. Per il resto tutto perfetto, come da descrizione!

Reply from Booking Südtirol

Reply from Booking Südtirol
I found the best offers of the area on this site and the booking was done in less than five minutes, thx!
+ very clear design compared to other hotel booking platforms

Reply from Booking Südtirol
Efficient booking service, filters help you find the ideal hotel. Would definitely recommend it to everyone.

Reply from Booking Südtirol
Looked up several sites for an overnight stay and found the best offer on this site. Booking was fast and easy. Will use it again.

Reply from Booking Südtirol
Booking South Tyrol confirmed our reservation and Parkhotel Werth in Bozen/Bolzano Italy confirmed our booking but refused to give us the room for the price in the reservation. We had to pay twice as much. Booking South Tyrol did nothing to solve the problem. We left and went to an other hotel.

Reply from Booking Südtirol
Loved the Hotel Citta in Bolzano...super central location...lovely staff...very comfortable beds..great ambience...would definitely use this hotel again !!

Reply from Booking Südtirol
Good hotel but the owner, who's at the reception desk, was unhelpful and unfriendly.
The hotel promotes garage but when I got there I was told that the garage was 200 meters further up the street at another hotel.
The sauna and steambath, also promoted on their website, was only open for 2 hours a day ( between 16.30 and 18.30).
One has to pay the bill the evening before the departure day.
Check out time is latest 10.00. When I asked where I could change after skiing before departure by car i was told that I could change in the downstairs loo which was very small. When I asked if I could keep my room till max 13.00 I was told that this wasn't possible as the hotel was fully booked but when I went on your website I found that many rooms were available.
The rest of the staff is very friendly. the rooms are a good size and clean and the breakfast is nice.
Han Loonstein

Reply from Booking Südtirol
Good layout and easy acess to information
Quick way to make bookings
Good experience
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