If I could leave this company with negative stars, I would. I enquired on Monday the 16th of February 2026 for a PASMA course, for 1 delegate. I was informed that it was a minimum of 2... See more
Company replied
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If I could leave this company with negative stars, I would. I enquired on Monday the 16th of February 2026 for a PASMA course, for 1 delegate. I was informed that it was a minimum of 2... See more
Company replied
We have used Book My Course many times. An excellent service. Our work is often moving at a pace, and training requirements are fairly immediate. We like the user friendly website that provides an imm... See more
Company replied
Really friendly service from Tayla. Lets of bookings made with different invoicing details, all completed without any problems. I haven't spoken to Tayla in a few months, yet she always provides a p... See more
Company replied
Wide selection of courses all over the country and very helpful and responsive team (dealing with Sian mostly, helpful, responsive, friendly and professional). Very straightforward booking process. Th... See more
Company replied
Bookmycourse – 1000’s of courses, 100’s of locations, 1 site!
Diamond Way, NN9 5QF, Irthlingborough, United Kingdom
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It was a really good course, the modules were broken down well with good content, the staff were really helpful with any problems.
but when it came to the test, I sat the test 3 times on 3 different broadband connections, with 2 different laptops & the test company kept failing the test with the excuse of a technical failure, this was even after a broadband speed test that was rated as fast, so in effect I have paid a lot of money for nothing, I would advise to avoid this company from my experience. As I paid for a qualification that I haven't received.
Very disappointed with the service. They said I'll receive my certificate in maximum of 10 days and it's already been 20 and still the only thing I hear is sorry, sorry, sorry.

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