BookMyCourse Reviews 43

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

If I could leave this company with negative stars, I would. I enquired on Monday the 16th of February 2026 for a PASMA course, for 1 delegate. I was informed that it was a minimum of 2... See more

Company replied

Rated 5 out of 5 stars

We have used Book My Course many times. An excellent service. Our work is often moving at a pace, and training requirements are fairly immediate. We like the user friendly website that provides an imm... See more

Company replied

Rated 5 out of 5 stars

Really friendly service from Tayla. Lets of bookings made with different invoicing details, all completed without any problems. I haven't spoken to Tayla in a few months, yet she always provides a p... See more

Company replied

Rated 5 out of 5 stars

Wide selection of courses all over the country and very helpful and responsive team (dealing with Sian mostly, helpful, responsive, friendly and professional). Very straightforward booking process. Th... See more

Company replied

Company details

  1. Training Centre
  2. Construction Company
  3. Occupational Safety and Health

Written by the company

Bookmycourse – 1000’s of courses, 100’s of locations, 1 site!


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Not recommended

It was a really good course, the modules were broken down well with good content, the staff were really helpful with any problems.
but when it came to the test, I sat the test 3 times on 3 different broadband connections, with 2 different laptops & the test company kept failing the test with the excuse of a technical failure, this was even after a broadband speed test that was rated as fast, so in effect I have paid a lot of money for nothing, I would advise to avoid this company from my experience. As I paid for a qualification that I haven't received.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the service

Very disappointed with the service. They said I'll receive my certificate in maximum of 10 days and it's already been 20 and still the only thing I hear is sorry, sorry, sorry.

September 14, 2021
Unprompted review
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Reply from BookMyCourse

Thank you for your review. I am sorry to hear that you were dissatisfied with the service that you received. I have taken a look into this and can see that there was a delay in your receiving your certificate because the training provider had to ask for a copy of your photo ID after you failed to show it clearly at the start of your exam. Unfortunately, certification for accredited e-learning courses cannot be released without the exam footage being invigilated and the ID of the candidate being properly verified.

Once we received your ID, the trainer invigilated the exam footage and applied for your certificate with the awarding body. Typically, this should only take ten working days but because of the need for a copy of the ID and the bank holiday weekend, there was a delay. Please accept our apologies for any inconvenience caused.

Kind Regards,

Kate Searle
Office Manager

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