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4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

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(7)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service, with clear answers and fast fixes

I’ve had an excellent experience with BookNova’s customer support. After editing my manuscript outside the platform and uploading it again, I needed help updating the chapter outline and understanding how my changes would affect a future sequel.

Zigmars checked my book, explained the limitations honestly, and gave me clear instructions for updating the outline and carrying the revised story details into the next book.

I also encountered a PDF formatting bug that placed chapter numbers at the end of the preceding chapters. Within an hour of reporting it, Zigmars identified the cause, fixed the upload bug, and removed the stray lines from my manuscript while preserving my edited text.

The speed, personal attention, and willingness to take responsibility were outstanding. Everything I raised was addressed to my satisfaction. One of the best customer service experiences I’ve ever had.

Thank you, Zigmars!

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

BookNova is great, excellent support

I’ve really enjoyed using BookNova and would happily recommend it to anyone who has ideas for a book but would like some help bringing those ideas together into a complete story.

One of the things I particularly like about BookNova is that it works with what you give it. You’re still very much involved in the creative process, with plenty of input and control over the direction of the story. It feels like a tool that helps you develop and organise your ideas rather than taking over and, importantly, the finished story still feels like your own.

I’ve also been very impressed with the support from Zigmars, the owner and founder. Whenever I’ve submitted a support ticket, he has been responsive and helpful. Recently, I suggested adding folders so that books in a series could be grouped together, and completed or inactive projects could be archived without having to delete them. My main reason was simply to keep the main workspace clean and organised.

Zigmars responded to the suggestion very quickly, and the folder feature was added soon afterwards. It has turned out to be a popular addition, which says a lot about how closely he listens to the people actually using the program.

BookNova is a terrific product, but excellent support and a developer who genuinely listens to his users make it even better.

Thank you, Zigmars. I really appreciate both the program and the work you continue to put into improving it.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

AI Writing With the Author Still in the Driver's Seat

I've been using BookNova to develop several fiction projects, and I've been genuinely impressed by both the program and the support behind it.

What I especially appreciate about BookNova is that it doesn't simply ask for a prompt and hand you a completed novel. It steps you through the process of developing the book—from the initial concept and Story Bible through planning and drafting the chapters. The Story Bible is easy to edit as characters and ideas develop, and the generated text itself is just as easy to change, rewrite, or redirect. That flexibility lets me stay actively involved in shaping the story rather than simply accepting whatever the AI generates.

I've also been extremely impressed by the level of support. Zigmars Berzins is the founder and sole developer (at this time), and when I've submitted detailed tickets about issues I've encountered, he hasn't just sent a canned response. He has looked into what happened, explained it, and in several cases made changes to the program based on that feedback.

That responsiveness extends to the BookNova Skool community as well. Zigmars regularly posts updates about what he's working on and personally answers questions—particularly those that require a deeper understanding of how the system works. There's a real sense that he's listening to the people who are actually using BookNova and continuing to improve it based on their experiences.

For me, BookNova has become a very useful way to take the stories and characters in my head and actually get them onto the page while still allowing me to be involved throughout the writing process. And knowing that the person developing the program is so accessible and receptive to feedback makes the experience even better.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much to Mr Zigmars

Thank you so much to Mr Zigmars. I had a minor issue with part of the output from the programme, and it made such a nice change to actually get a real reply with guidance rather than a stock copy-and-paste from the Q and A section. Almost seems hypocritical considering we are using Ai!!!!! lol

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support, fantastic tool!

I have been using this tool for a few months now and it has been absolutely amazing in helping me to publish my ideas into real books. I even have one of them live as an audio book now as well!

The tool is brilliant, but what stands out even more for me is the care and support from the Booknova team. I had a problem today with the PDF generation hyphenating and wrapping some lines. I raised a support ticket and within a few hours they had responded and actually updated the interface with a new toggleable option that addressed my preference and still maintained the old method for people who preferred that. Unbelievable attention and support.

Working on a couple more books right now and absolutely loving it!

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

BookNova has made a real difference

This wonderful piece of genius has really helped me with my writing, the best part about it is that is it continually growing and evolving so new features regularly and the founder, Zigmars, is 100% available for users and acts on suggestions quickly to make the platform even better. The credits are generous and if needed you can top up for a reasonable price. I love that its not as subscription but a one off life time payment. I have to say I think I may be addicted to BookNova and it puts other writing AI to shame. If you're on the fence - just jump on in, I promise you won't be disappointed and the friendly bunch of users are really helpful if you have a question that's not covered in the tutorials.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

BookNova Is What an AI Writing Platform Should Feel Like

I've tried a number of AI novel-writing platforms, and BookNova.ai has increasingly become the example I wish the others would follow. The difference isn't simply the quality of the generations, but how much the product feels designed around actually helping you write your book. The new Sail system is especially impressive. Instead of asking the AI to generate an entire novel and hoping it stays on course, Sail lets you work chapter by chapter, control where the story goes, manage characters and story information, and correct problems before they compound. Recent updates have continued expanding that control, including better use of character motivations and backstories and the ability to regenerate story beats from your Story Bible. It feels much closer to collaborating with an AI than simply pressing a "generate book" button.

A huge part of what makes me confident in BookNova is its creator, Zigmars Berzins. He is remarkably engaged with his users, openly discusses what is and isn't working, listens to feedback, and then actually improves the product around it. Sail itself is a great example: Zigmars has been upfront that it's evolving, while continuing to rapidly address issues users discover in real-world use. That creates a completely different relationship with the software. With AI technology changing this quickly, I don't expect every feature to be perfect. What I want is a developer who cares about the experience, communicates with the community, and is committed to making the product better. Zigmars has repeatedly given me that impression.

More than anything, BookNova feels like a product that is moving in the right direction. Sail gives authors more control rather than trying to remove them from the creative process, and the pace of development makes me excited to see what it becomes. BookNova still has room to grow, as any platform like this does, but I've rarely encountered an AI writing product where I felt this confident that the person behind it genuinely cares about creating an incredible experience for his users. Sail has become one of my favorite approaches to AI-assisted long-form writing, and Zigmars' involvement with his community is a huge part of why BookNova has earned my trust.

August 1, 2026
Unprompted review

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