BookRetreats.com Reviews 2,420

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making the booking process smooth and enjoyable. Many people highlight the exceptional customer service, noting prompt and detailed responses to their questions, which instills confidence in their choices. The user experience is frequently described as easy and efficient, with a website that is intuitive to navigate and offers a wide variety of options. However, some customers encountered issues with the booking process, describing it as complicated or experiencing a lack of transparency when concerns arose. A few other people also felt that the company did not adequately vet hosts, leading to unsatisfactory retreat experiences.

What people talk about most

Booking process

Clients share positive opinions on the booking process. Many reviewers found the booking process to be... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Website

Users describe positive interactions with the website. Many customers found the website easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While researching where I would like to travel this summer, I googled Retreats for men, and BookRetreats came up in my search. I clicked on it and started a conversation with Dans. Dans was so helpful... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. They looked after us from beginning to end. All staff are wonderful and very helpful. Food was great and yummy, classes were very educationally , and massages very relaxing.... See more

Company replied

Rated 5 out of 5 stars

The experience at PINK PALACE was excellent. It exceeded my expectations. You felt like in a second home. Warm people, healthy food and environment. There is a variety of sustainable recreational opti... See more

Company replied

Rated 5 out of 5 stars

Chris at Book Yoga Retreats was amazing! He got back to me so quickly on WhatsApp and was incredibly helpful while I was planning my future trip to Bali. Every question I had was answered promptly and... See more

Company replied


Company details

  1. Beauty & Well-being

About BookRetreats.com

Written by the company

The world's #1 retreat site.

Discover the best handpicked retreats on the planet. We're here to help yoga, meditation, and wellness spread to the world.

✓ Best price, guaranteed

✓ FREE cancellation available

✓ No booking fees

If you’ve ever felt:

1. I know I am not as well spiritually or emotionally as I want to be.

2. I need to get healthy again in body and mind.

3. I need to remove myself from the everyday hustle of life.

4. I want to unplug, de-stress, and re-charge.

5. I desire to reconnect with the deep and real me again.

6. I want to explore the deeper aspects of life.

Or you’re stressed from work or family, and just want to feel utterly safe, warm, and cared for…

...then you’ve found your sanctuary.

You’ve found the place to discover the perfect retreat for you.

A place to get that much-deserved relaxation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Outstanding Booking Experience – Highly Recommended

I am currently in Thailand and booked a retreat for tomorrow through this platform. During the booking process, I had many questions regarding pricing, room availability, and room categories — and every single question was answered immediately via chat.
The support team responded with a highly professional, warm, and caring attitude, even adding heartfelt kindness that made the whole experience feel personal and trustworthy.
I am extremely satisfied with the service. After completing the booking, they went the extra mile to ensure I received my confirmation as quickly as possible, knowing that my arrival is already the next day.
I can wholeheartedly recommend this booking platform and will definitely continue booking my future retreats through them.🙏🏼❤️

January 30, 2026
Unprompted review
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Reply from BookRetreats.com

Wow... reading this honestly made me so happy, Andrea! Booking a retreat for tomorrow while already in Thailand is no small thing, so I’m really glad you felt supported, reassured, and properly looked after through all the questions and last-minute details. Knowing the team could step in with care and speed makes me really glad 🤍

Thank you for trusting us in that moment, and for such a generous recommendation. I hope your retreat begins gently and gives you exactly what you need right now. If anything comes up while you’re there or after, you know I’m here 🙏🏼

Warmly,
Daniela
BookRetreats.com 🌿

Rated 5 out of 5 stars

So helpfull and kind people

So helpfull and kind people! Everyone is realce warm and welcoming

January 30, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Andrea, that’s really lovely to read. Feeling warmth and kindness from the people behind the scenes can make such a difference, especially when you’re stepping into something new. I’m glad that sense of welcome came through for you! 😊

If you need anything at all as things move forward, I’m here.

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Website easy to use with useful info…

Website easy to use with useful info and easy booking

January 26, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Mrs Coote! Huge congratulations on booking 🎉 I’m really glad it felt straightforward. Having useful information right there and an easy booking flow makes the whole decision feel lighter, especially when you’re just trying to get a clear sense of what’s right for you 😊 If you need anything as you move forward, I’m here.

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Very cool site & help when needed

Very cool site & help when needed. And a cute video to say congrats when we book ! WOW
Was a bit confused when it came to which retreats did what as some offer many different options and it's not ordered under who organise, so I ended up contacting the same place 3 different times :)
Anyway I am pleased with the site, now let's see what the holiday offers !

January 26, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Sabine, thanks for your kind words!

So glad you were able to find yourself the perfect retreat. 😊If you have any questions before you travel, please give us a shout, we're here to help!

Thanks for choosing Bookretreats.

Many Blessings,
Amanda
BookRetreats.com

Rated 5 out of 5 stars

I liked the email that was sent out…

I liked the email that was sent out with the retreat support info. Made us feel welcomed and excited and seen and heard.
Thanks for putting a face and presence to "book retreats."

January 23, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Corinne, that makes me sooo happy to read. I wanted that message to feel like a real welcome, not just another automated step, so it means a lot to know it landed that way and helped you feel seen and excited. I’ll be here if you need anything as your retreat approaches, and I hope the anticipation & excitement already feel like part of the experience. 🕊️

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Live Chat was a great help

I appreciated the "live Chat"- I described what I was looking for and was provided with 3 suggestions. I booked one of them as it matched what I was looking for. I appreciated the "Take your time" approach, where competing platforms were saying "Selling out fast, limited places"- they have understood the whole "Zen" approach in their communication.

January 22, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Sharon, congrats on booking 🎉 That’s such a good feeling, especially when it comes from taking your time and choosing something that genuinely fits, not being rushed into a decision. I’m really glad the live chat suggestions landed well and that the calmer, no-pressure approach made the whole process feel right for you. 😊 I hope you have a magical time at your retreat, and I'm here if you need anything along the way!

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

5star customer care

I couldn't be more happy with my customer care experience. the team went above and beyond to help me with my questions.
I had quick reponces. and such kind messages

January 23, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Sylvia,

Thanks for stopping by to share this review! We love hearing that you've connected so well with the team and have been well supported on your retreat journey. 💛

We're here for you every step of the way, please reach out if you need anything!💛

Many Blessings,
Amanda
BookRetreats.com

Rated 5 out of 5 stars

so far so good

so far so good, just booked with them and the website is excellent at ensuring the host is timely in their responses and it feels much more secure to book via them as I see can cancel until quite late with no fees, which is most reassuring in case of emergency

January 23, 2026
Unprompted review
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Reply from BookRetreats.com

Hi!💛

Thanks so much for this review!

Welcome to Bookretreats and congratulations on your booking. 💛 We're thrilled to hear you've felt secure in the process, it's our goal that you feel totally well-supported!

We have a 72-hour grace period for all bookings on our platform. This means that guests have 72 hours after booking to cancel their reservation at no additional fee and receive a full refund of their deposit, no questions asked!

Wishing you a lovely journey.

Many Blessings,
Amanda
BookRetreats.com

Rated 5 out of 5 stars

Love Bookretreats

I love bookretreats and have used them several times now. I especially love the 100% deposit guarantee JUST in case.

January 21, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Cindy 💛 That “just in case” peace of mind really does make a difference, especially when plans can shift! It’s lovely to hear you’ve come back to BookRetreats more than once and that the deposit guarantee is something you genuinely value. Whenever you’re ready for the next retreat, we’ll be here to help.

Warmly,
Daniela
BookRetreats.com

Rated 4 out of 5 stars

Helpful and handy. Seems authentic

The site is highly customised to the yoga and mindfulness ethos, not just another e-commerce website. And the reviews feel very genuine. There is a great range of experiences. Communication has been great too. Thank goodness for the site it saved me hours of searching.

January 21, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Kel, Dans here :) This was such a lovely read. I’m glad the site felt aligned with the yoga and mindfulness space! Hearing that it saved you hours of searching is honestly one of the best compliments we can get. If you ever want help narrowing things down again or exploring something new, we’re right here 😊

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Laura responded very quickly to my…

Laura responded very quickly to my enquiry and provided helpful suggestions and feedback. I have booked retreat in Tenerife to escape the wet, cold UK weather!!

January 21, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Jane 🌤️, that sounds like a very good decision already. Swapping cold, wet UK weather for Tenerife is reason enough on its own. I’m glad Laura could respond quickly and help you land on something that really fits what you were looking for. Enjoy the countdown to some warmth and sunshine, and if anything comes up before you go, we’re here 🌊

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Dans was very helpful completing the…

Dans was very helpful completing the booking. And the website provides MANY options to choose from. We are excited for our upcoming honeymoon!

January 19, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Richard, it was such a pleasure helping you finalize your plans. I am so glad you found the perfect fit among all our options. Congratulations on your upcoming wedding, and I hope your honeymoon is everything you both dreamed it would be! 🥂

Warmly,
Daniela BookRetreats.com

Rated 5 out of 5 stars

First time happy customer!

January 19, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Guillaume, it is wonderful to have you with us for the first time. I am so glad to hear that your experience was a happy one!

Please reach out if there is anything else I can help you with as you prepare for your trip. We are here to make sure everything runs smoothly. 🧘

Warmly,
Daniela BookRetreats.com

Rated 1 out of 5 stars

All that Glitters is not Gold. Poor-quality Yoga/Ayurveda Retreat Paid in Advance

I joined a "5 Day Yoga Ayurveda Sound Healing Retreat in Varkala, India" on the BookRetreats platform. They claim "we've vetted retreats in more than 200 countries", but that is simply not true!

The retreat offered a complete experience with yoga, Ayurveda, temple visits, and outdoor activities. Vegan cuisine was also considered among the dining options, which I was convinced by. Unfortunately, not even half of the aforementioned services were provided to an adequate quality.

The level of service offered was truly low. The food, especially for me (a vegan), was of poor quality. Yoga sessions were not always available. Ayurvedic treatments were not preceded by clinical tests, and no suitable diet/treatment was offered (accordingly to the ayurvedic 'body type').

The host was not welcoming. He never greeted participants at the beginning of the day, nor shared the day's schedule or any changes. Everything seemed haphazard. I repeatedly raised issues with the food, yoga, and other things that weren't working. The responses I received were always vague, justifying the lack of complaints from others rather than addressing the issues.

For example, the only Ayurvedic treatment offered was a massage, and to get it, you had to be taken by the host's scooter (roads are very bad there!) to reach a massage center 10 minutes away the retreat site. Furthermore, the one-hour massage was always shortened to 45 minutes unless you complained.

Another example involved the food: the quantities of rice and chapati (or roti) were disproportionate to the rest, clearly used as a strategy to fill up. One evening at dinner, I was offered a plate of rice with a mediocre sauce and a small bowl of mixed fruit that I rejected.

One day, while the 'official' yoga instructor was away, the host took over the class, which turned out to be extremely low-quality and very similar to a gym workout. The host even asked a young participant to perform poses for everyone to see, while he read them off a sheet of paper.

One major takeaway is that I will never trust the BookRetreats website again, because they don't vet the hosts at all. Also, I will no longer be prepaying for any of these retreats.

January 3, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Daniele,

Thank you for your detailed feedback. We’re sorry to hear that this retreat in Varkala didn't align with what you were looking for. Following your review, we spoke at length with the host to better understand the program's structure. It’s important to note that for the 5-day introductory retreats, the focus is often on providing a 'taste' of Ayurveda and yoga within a local, rustic setting.

More in-depth clinical consultations and personalized medical diets are typically hallmarks of longer, 14-to-21-day immersive panchakarma programs. However, we clearly recognize that this distinction, and the local nature of the logistics, such as transport to the treatment center, was not made clear enough to you at the time of booking. That is a mismatch we take seriously.

Regardless of the length of stay, we expect clear communication and professional instruction. We have addressed your specific concerns regarding the yoga substitutes and the scheduling with the host to ensure they are more transparent with future guests. We are also working with them to update the listing description so the rustic and introductory nature of this short program is more explicit.

We appreciate you helping us set more accurate expectations for our community and for helping us refine our vetting for local-run retreats.

Many Blessings,
Amanda
The Bookretreats.com Team💛

Rated 5 out of 5 stars

My friend recommended this app to book…

My friend recommended this app to book my retreat. Its easy to use i found one very quickly, you have a list of options to pick, to narrow the search.

January 8, 2026
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Reply from BookRetreats.com

Hey there Lucy,

Thank you for taking a moment out of your day to share this review. We love hearing that you had such an easy time finding your perfect retreat! It's music to our ears. 💛

If you need anything before you go, don't hesitate to give us a shout.

Wishing you a lovely getaway.

Many Blessings,
Amanda
BookRetreats.com 🌿

Rated 5 out of 5 stars

Easy to use

Very convenient booking site.

January 16, 2026
Unprompted review
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Reply from BookRetreats.com

Hello Magdalena, 😊

Welcome to Bookretreats.com! Thank you for this 5-star review.

We're really grateful for this feedback, and thrilled to hear you've had such a positive experience on the platform. 🌿

Wishing you a fabulous time on retreat, and thank you so much for choosing us.

Many Blessings,
Amanda
BookRetreats.com ✨

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Good website, not confusing! Straight forward.

January 15, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Carolin!

Thanks for this feedback. 😊

That's amazing, we're so happy to hear you've had such an easy time on the platform! We want our guests to feel supported every step of the way, and a stress-free experience is really important to us.

Thank you SO much for choosing Bookretreats.com, so glad you found us! 🌿

Many Blessings,
Amanda
BookRetreats.com ✨

Rated 5 out of 5 stars

Good retreats

Easy to find a good retreat, easy and efficient service

January 9, 2026
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Reply from BookRetreats.com

Hi Natasha 🌸

Thanks for sharing this. I’m glad finding a good retreat felt straightforward and that the service stayed easy and efficient along the way. That combination really matters when you’re making a decision like this 😊

If you ever want help exploring options again, just let us know.

Warmly,
Daniela
BookRetreats.com ✨

Rated 5 out of 5 stars

They were really great at communicating…

They were really great at communicating and keeping me updated about what was going on with my reservation! We had a little mix-up on my part and they were totally looking out for me and correcting my mistake ASAP!

January 7, 2026
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Reply from BookRetreats.com

Hi Kelly 😊

Thanks for sharing this. Mix-ups happen, and I’m really glad you felt looked after and kept in the loop while it was sorted out. Knowing someone is paying attention and acting quickly can make all the difference 🌿

If you need anything else as things move forward, we’re here.

Warmly,
Daniela
BookRetreats.com ✨

Rated 5 out of 5 stars

So easy & stress free booking

So easy & stress free booking! Many options all in one place instead of website to website. Very quick response time when I had a question. My new go to site!

January 8, 2026
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Reply from BookRetreats.com

Hi Nicole 🌸

That’s so good to hear. Not having to jump from site to site makes a big difference, especially when you just want to compare options without the stress. I’m really glad the quick responses helped too, and it means a lot that this has become your go-to place 😊

If you ever want help narrowing things down again, just reach out 🌿

Warmly,
Daniela
BookRetreats.com ✨

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