BookRetreats.com Reviews 2,420

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making the booking process smooth and enjoyable. Many people highlight the exceptional customer service, noting prompt and detailed responses to their questions, which instills confidence in their choices. The user experience is frequently described as easy and efficient, with a website that is intuitive to navigate and offers a wide variety of options. However, some customers encountered issues with the booking process, describing it as complicated or experiencing a lack of transparency when concerns arose. A few other people also felt that the company did not adequately vet hosts, leading to unsatisfactory retreat experiences.

What people talk about most

Booking process

Clients share positive opinions on the booking process. Many reviewers found the booking process to be... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Website

Users describe positive interactions with the website. Many customers found the website easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While researching where I would like to travel this summer, I googled Retreats for men, and BookRetreats came up in my search. I clicked on it and started a conversation with Dans. Dans was so helpful... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. They looked after us from beginning to end. All staff are wonderful and very helpful. Food was great and yummy, classes were very educationally , and massages very relaxing.... See more

Company replied

Rated 5 out of 5 stars

The experience at PINK PALACE was excellent. It exceeded my expectations. You felt like in a second home. Warm people, healthy food and environment. There is a variety of sustainable recreational opti... See more

Company replied

Rated 5 out of 5 stars

Chris at Book Yoga Retreats was amazing! He got back to me so quickly on WhatsApp and was incredibly helpful while I was planning my future trip to Bali. Every question I had was answered promptly and... See more

Company replied


Company details

  1. Beauty & Well-being

About BookRetreats.com

Written by the company

The world's #1 retreat site.

Discover the best handpicked retreats on the planet. We're here to help yoga, meditation, and wellness spread to the world.

✓ Best price, guaranteed

✓ FREE cancellation available

✓ No booking fees

If you’ve ever felt:

1. I know I am not as well spiritually or emotionally as I want to be.

2. I need to get healthy again in body and mind.

3. I need to remove myself from the everyday hustle of life.

4. I want to unplug, de-stress, and re-charge.

5. I desire to reconnect with the deep and real me again.

6. I want to explore the deeper aspects of life.

Or you’re stressed from work or family, and just want to feel utterly safe, warm, and cared for…

...then you’ve found your sanctuary.

You’ve found the place to discover the perfect retreat for you.

A place to get that much-deserved relaxation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Clarity of retreat

Clarity of retreat, really fast followup of my questions

March 3, 2026
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Reply from BookRetreats.com

Hi Joan,

Thank you so much for stopping by to leave us this feedback! We're so glad to hear you've had such a positive experience on the platform. 😊

Wishing you an amazing time away, and thank you so much for choosing Bookretreats!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

The perfect escape to recharge and switch off in Spain

I could not have chosen a place more suited to my needs. Quiet when required but with many options for recreation and leisure including excursions, diving, kayaking and of course Yoga. Amazing and healthy food every day.
Before going I have checked and I read two out of 70 non so-positive reviews so I was skeptical but I decided to go and that was the perfect experience I was expecting. I will definetely come back. My reccomendation for those who are going there, please take good, clean and positive energy with you and leave your negativity behind

March 5, 2026
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Reply from BookRetreats.com

Hi Simon, thanks so much for sharing a bit about your retreat in Spain!

It sounds like you found the perfect fit, so glad you did. We're thrilled to hear that this retreat suited your needs and we hope you feel refreshed for a long time to come.

Thanks so much for choosing Bookretreats, and we hope to see you again when it's time for your next getaway.😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

I have found the website very…helpful

I have found the website very comprehensive and it has answered all my questions.

March 8, 2026
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Reply from BookRetreats.com

Hi Susan!

Thank you for taking a moment out of your day to leave us this review, much appreciated!

We're happy to hear that you've had a positive experience, and we wish you a fabulous time away!

Thank you for choosing Bookretreats.😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Everybody has been very helpful from…

Everybody has been very helpful from the start.

March 2, 2026
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Reply from BookRetreats.com

Hi Carmen,

Thanks ever so much for this 5-star review. That's awesome! Our team is here for you every step of the way. 😊

Our team are highly experienced travelers and retreat experts. Together we’ve traveled to 100+ countries, attended 400+ retreats, and led 50+ retreats of our own.

Thanks for choosing Bookretreats, and we wish you an incredible time on retreat!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Instant reply!

Instant reply!

March 13, 2026
Unprompted review
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Reply from BookRetreats.com

That's what we wanna hear :) Appreciate you sharing and wishing you a beautiful weekend!
- Dans BookRetreats.com x

Rated 3 out of 5 stars

Finding the information about the…

Finding the information about the retreat was straight forward there was lots of info. Booking I struggled with. Both on the WhatsApp and on my laptop finally was able to book on my phone. Problem was with it timing out at the place i needed to proceed. It was frustrating but i knew it would finally work and it did. I'm not sure if this has happened to anyone else it could have been a one off as I say I'm not sure. However am now looking forward to my retreat in June.

March 6, 2026
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Reply from BookRetreats.com

Hi Seline,

Thank you so much for your feedback. I had the technical team look into this, and it appeared to be a random error. So sorry you were the one to experience it; however, I am glad you were still able to book, and we appreciate your patience throughout the process.

Seeing as it was a glitch, if the rest of your experience was a good one, I would be so grateful if you feel called to amend your original rating, as we are a small team and your rating really matters to us. I would also be more than happy to hop on a call and talk it over :)

-Daniela, BookRetreats.com x

Rated 1 out of 5 stars

No accountability

Book Retreats is a platform and is unable to hold hosts accountable for inappropriate behavior.

When I reached out for support from Book Retreats, despite my comprehensive evidence, their solution was to refund me the 17% that I had paid directly to them, but gave me absolutely no recourse to be refunded the remaining $2.3K that I had paid for my teacher training. They are not holding this host accountable for unacceptable and unprofessional behavior. I used this site for the protection their verbiage claims to provide, and was not given clear direction or support on how to proceed when I first started noticing red flags and reached out for assistance.

The host changes included:
1. Training location moved from a studio to a public pool and co-working space at a hotel
2. Ableist teacher questioned my yoga practice and request for props, which are foundational to Yin Yoga
3. "Meals provided" was 2 meals a day that did not include the promised balance of legumes, starch and vegetable
4. Class size was supposed to be a minimum of 2 and was not canceled when no one else signed up
5. No refund for the additional night I pre-paid for and gave 40 days notice would not need
6. Host required I sign a contract 2 months after I paid in full giving them the right to remove me from the program at their discretion with no refund
7. Accommodation changed from hotel to an apartment, which had mold, a broken tv, a full length window in the shower visible from the public hallway, hot water ran out after 5 minutes, no deadbolt, stains on the walls, couch pillows and curtains, and no front desk or on-site security, which as a single-female traveler is critical for safety.

My initial concerns did not seem sufficient to cancel the retreat per the intimidating, undisclosed contract that I was required to sign. Because of the host's history of positive reviews, and a hope that I was misunderstanding where the classes would be held, I did attend the first night of classes.

As recommended by Book Retreats, I met with the host on the following morning to discuss my concerns and issues and to give her the opportunity to fix the problems.

I was "on site" for ~17 hours (out of 96 hrs), most of which were spent sleeping. Without having done this, I would not have known about issues 1, 2 & 7. Because the US Department of Homeland Security had issued a Shelter in Place order to US-citizens abroad (22 Feb 2026), I was unable to change my accommodation the first night. Due to the lack of clarity on how to handle this situation from Book Retreats, I did eat the partial meals that were provided, but this does not address the fact that they were half meals (not the agreed balance of vegetables, starch and protein) and that I had to pay for service fees.

February 17, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Jaslyn,

Thank you for providing such a detailed account of your experience. We sincerely apologize that your teacher training did not meet your expectations, particularly regarding the changes to the accommodations and the learning environment. As a platform, we take feedback concerning guest safety and the quality of instruction very seriously.

When your concerns were raised, our team reviewed the situation based on the information shared with us at the time, including communication with both you and the host, with the goal of reaching a fair and balanced resolution. Based on this, the refund issued was calculated to reflect the portion of the retreat that was not completed, as the stay had already commenced. We believe this is the most direct way to provide immediate recourse based on the circumstances.

Please know that your feedback is being used as part of a formal review of this host’s listing. We are committed to holding our hosts to high standards of communication and consistency to ensure our community remains a reliable space for all travellers. We appreciate you bringing these matters to our attention.

Many Blessings,
Amanda
The Bookretreats Team

Rated 1 out of 5 stars

Terrible experience

Terrible experience.
After confirmed and paid deposit. I booked flight and took days off. Very excited to go. Two day before departure. They canceled on us due to their own financial situation to run the retreat. They gave nothing and no voucher but an email apology.
The platform did nothing at all despite my email of complaint to them.
Turned to Bookyogaretreat to book other vacation. Everything went so well.
Very disappointed about this platform.
Especially how they handled after the crisis. Terrible. It gave me so much financial loss and stress.

January 7, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Theresa,

Thank you for being so candid. We know how much heart goes into preparing for a retreat. Having something cancelled so close to departure, after all the excitement and preparation, is genuinely hard.

While the severe weather made the retreat unsafe to run, a situation we and the host truly regret, we realise that the logistics are only half the battle. The stress of the disruption is the other half.

We processed your full deposit refund and sent you some potential alternatives as soon as we were informed, but we’re taking your feedback to heart to ensure our support feels more personal and proactive when things go wrong.

We’re genuinely glad you found a way to make your travels happen elsewhere. We'd still love the chance to make this right; our team has sent an email to your inbox with a gesture of goodwill, and we hope to hear from you.

Many Blessings,
Amanda
The Bookretreats Team♥️

Rated 5 out of 5 stars

Overall excellent

Great service! Many many thanks!!

March 13, 2026
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Reply from BookRetreats.com

Yay! Love to read this :) I'm part of the support team, so it means sooo much, thanks for sharing your experience, Catherine! All the best.
- Daniela x

Rated 5 out of 5 stars

Responsive Host…

So far contacting host has been slick and easy.. very responsive and informative.

March 13, 2026
Unprompted review
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Reply from BookRetreats.com

Hey Jill 🌊 Sounds like things got off to a smooth start. When the host is quick to respond and open with information, it makes the whole planning phase feel much more relaxed, and I am stoked that was the case for you! I’m here if anything else comes up along the way.
-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Response rate.

Response rate.

March 4, 2026
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Reply from BookRetreats.com

Hey Vivienne ⚡ I am glad that is what stood out most, just knowing someone is actually there and responding when you need them.

Really appreciate you sharing that :)
-Daniela, BookRetreats.com x

Rated 4 out of 5 stars

The booking experience was fairly good

The booking experience was fairly good. I prefer speaking with someone as opposed to typing. I do not know if we are getting a room with 2 beds and a bath. That is important to me if it is available. I am sure it will all work out.

March 12, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Kathryn, Daniela here from the BookRetreats.com support team :) Thank you for sharing. I am glad the booking experience went well! If you would still like a call, I would be more than happy to hop on one with you. Pop me an email with your number to support@bookretreats.com, and we can make it happen 🌞

I hope you have a beautiful weekend
- Dans xx

Rated 5 out of 5 stars

I wanted to find a retreat for my after…

I wanted to find a retreat for my after the school year vacation, and needed something meaningful to do. There were so many options, I was spoiled for choice. Luvkily, I was able to chat with Chris, who found perfect options for me quickly. I am looking forward to starting my my summer break the best way possible after getting the right help.

March 12, 2026
Unprompted review
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Reply from BookRetreats.com

Hi Eunice 🌞

What a lovely way to plan the start of your summer break. Taking time for something meaningful after the school year sounds like a beautiful reset.

You’re absolutely right, the number of retreats can feel overwhelming at first, so I’m really glad Chris could step in and help narrow things down and find the right fit for you. That’s exactly what we’re here for.

Wishing you a wonderful experience ahead, and I’m sure it will be a special way to begin your vacation. If you need anything as your retreat approaches, we’re always here to help.

Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Easy Flow

Easy to flow through the process of booking and I appreciate the bonus gifts when booking through this site versus others. Took down all the information needed without having to provide additional on other sites.

March 5, 2026
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Reply from BookRetreats.com

Super feedback, thanks for taking the time to share! 🌞I’m sure you’re going to have a wonderful experience, Antonia. I’m here if you need me in the meantime :)

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Very helpful and supportive advice

Very helpful and supportive advice.
Looking forward to fantastic experience.,

March 11, 2026
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Reply from BookRetreats.com

Hi Christine 🌼 Daniela here!

It’s always nice to hear that the guidance along the way felt supportive. Choosing a retreat is such a personal decision, so having someone help you think things through can make it all feel much lighter. I hope the experience ahead turns out to be truly special ✨

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

It was easy booking and excellent…

It was easy booking and excellent communication

March 4, 2026
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Reply from BookRetreats.com

Hey Henry, Daniela here from the BookRetreats.com team. Soo lovely to hear about your experience. When things are clear and communication flows easily, it just makes the whole booking experience feel relaxed. Wishing you a great retreat ahead :)

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Amazing ;)

Amazing and easy

March 10, 2026
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Reply from BookRetreats.com

Hey there, short, sweet, and I’ll happily take “amazing” 😉 Really glad the whole thing felt easy from your side, that's what we want to hear. I am sure your retreat ahead will be just as wonderful!

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Easy to book online

March 3, 2026
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Reply from BookRetreats.com

Short and sweet, I like it! Sometimes the best compliment is simply that everything worked the way it should. Enjoy planning the rest of your retreat adventure, I am here if you need anything, Doris. 🙂

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars

I can recommend

I have gad a great experience booking my retreat through them. They respond really quickly and solved every issue quickly within couple of minutes.

March 9, 2026
Unprompted review
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Reply from BookRetreats.com

Hey Julian, really appreciate you taking the time to share this. Dans here from the support team :) Knowing things were handled quickly and smoothly on your side means a lot, especially when you’re in the middle of planning something you’re excited about!

Wishing you an amaaaazing time at your retreat. I hope it’s exactly the reset you’re looking for 🌿

-Daniela, BookRetreats.com x

Rated 5 out of 5 stars
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Reply from BookRetreats.com

We are suuuper happy to hear that, Nathalie :) Thanks for taking the time to share, and wishing you a beautiful time.

- Daniela, BookRetreats.com x

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