BookRetreats.com Reviews 2,420

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making the booking process smooth and enjoyable. Many people highlight the exceptional customer service, noting prompt and detailed responses to their questions, which instills confidence in their choices. The user experience is frequently described as easy and efficient, with a website that is intuitive to navigate and offers a wide variety of options. However, some customers encountered issues with the booking process, describing it as complicated or experiencing a lack of transparency when concerns arose. A few other people also felt that the company did not adequately vet hosts, leading to unsatisfactory retreat experiences.

What people talk about most

Booking process

Clients share positive opinions on the booking process. Many reviewers found the booking process to be... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Website

Users describe positive interactions with the website. Many customers found the website easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While researching where I would like to travel this summer, I googled Retreats for men, and BookRetreats came up in my search. I clicked on it and started a conversation with Dans. Dans was so helpful... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. They looked after us from beginning to end. All staff are wonderful and very helpful. Food was great and yummy, classes were very educationally , and massages very relaxing.... See more

Company replied

Rated 5 out of 5 stars

The experience at PINK PALACE was excellent. It exceeded my expectations. You felt like in a second home. Warm people, healthy food and environment. There is a variety of sustainable recreational opti... See more

Company replied

Rated 5 out of 5 stars

Chris at Book Yoga Retreats was amazing! He got back to me so quickly on WhatsApp and was incredibly helpful while I was planning my future trip to Bali. Every question I had was answered promptly and... See more

Company replied


Company details

  1. Beauty & Well-being

About BookRetreats.com

Written by the company

The world's #1 retreat site.

Discover the best handpicked retreats on the planet. We're here to help yoga, meditation, and wellness spread to the world.

✓ Best price, guaranteed

✓ FREE cancellation available

✓ No booking fees

If you’ve ever felt:

1. I know I am not as well spiritually or emotionally as I want to be.

2. I need to get healthy again in body and mind.

3. I need to remove myself from the everyday hustle of life.

4. I want to unplug, de-stress, and re-charge.

5. I desire to reconnect with the deep and real me again.

6. I want to explore the deeper aspects of life.

Or you’re stressed from work or family, and just want to feel utterly safe, warm, and cared for…

...then you’ve found your sanctuary.

You’ve found the place to discover the perfect retreat for you.

A place to get that much-deserved relaxation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Disappointing Retreat Experience

Rude, unprofessional, superficial, insensitive, unresponsive

The booking process with book retreats, the framework, was great though.

February 9, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Thanks Natalie!

We appreciate the feedback.

Thank you for taking the time to share your experience.

We’re glad to hear that your booking experience with BookRetreats went smoothly; creating a simple and reliable way to discover and reserve retreats is something our team puts a lot of care into.

We were sorry to read that your time at the retreat itself felt disappointing. After seeing your review, we reached out to the host to better understand what may have happened during your stay. They shared that you unfortunately weren’t feeling well for part of the training and were unable to attend several of the scheduled sessions.

Teacher trainings do have specific attendance requirements in order to issue a certification, as the certificate reflects completion of the full training hours. We understand that when unexpected circumstances affect participation, it can make the overall experience feel very different from what was originally hoped for.

We truly hope you’re feeling better now, and we appreciate you taking the time to share your feedback.

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Great information and fast response to…

Great information and fast response to questions. Friendly and inspiring on the phone or with emails

February 26, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Shelly! 😊

We truly appreciate this feedback. We love hearing this, so glad you have been so well-supported by the team.

Wishing you an amazing time on retreat 😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 3 out of 5 stars

Claudia and her team were lovely and…

Claudia and her team were lovely and wonderful teachers. However, this is not a retreat—it’s a studio with accommodations and should be listed as such. I was the only participant! A retreat typically involves a group experience where you eat, train, and take part in activities together.

February 3, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Lucy,

Thank you for stopping by the leave a review! Thank you so much for choosing Bookretreats.

We sincerely appreciate the feedback. I'll check in with the listings manager to be sure the listing is as clear as possible.

We hope to offer you a more top-notch experience next time! We have so many lovely retreats that we can recommend that are more your style. 😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Straight talk

Straight talk, authentic and speedy responses

February 23, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Holly! Welcome to Bookretreats.com!😊

Thanks so much for this feedback, much appreciated! So glad to hear you've had such a positive experience on our platform.

Have a wonderful journey! Thank you so much for choosing Bookretreats. 😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

I recently booked and had to cancel a…

I recently booked and had to cancel a retreat, my deposit refund was so quick.
Now that I have been able to select a new retreat, the chat option was a great help

February 23, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hello Leslie!

Thank you so much for this review!😊

We're thrilled to hear you've been so well-supported. We're here for you every step of the journey! Please don't hesitiate to reach out to us with any questions, or if you still need some more help finding your next retreat.

Wishing you a wonderful time away!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Save

Save, quick, i felt secure with the payment.

February 21, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hello Kate!

Thank you ever so much for this feedback, we appreciate your 5-star review very much!😊

We're so glad you felt safe and supported during your booking process. We have a very secure checkout and and it's also super fast!

Thanks for choosing Bookretreats.com.

Many Blessings,
Amanda
The Bookretreats Team

Rated 4 out of 5 stars

All my questions were answered in the chat.

Great response with the chat person or is it a bot?
Very helpful feature!

February 20, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Mary, Daniela here :) Yes, it’s a real person on the other side of that chat. We feel it's important to keep things human around here. I’m really glad your questions were answered quickly and that the feature felt helpful. I will pass the praise on to the LiveChat team.

I hope you found the perfect retreat fit. I am here if you need anything at all.

Warmly,
Daniela
BookRetreats.com

Rated 5 out of 5 stars

Hannah was fantastic

Hannah was patient and listened. She stayed very focused on my specific wants and needs for an initial short term therapeutic retreat in nature with therapy and mindfulness, also sent options/alternatives in gorgeous places with medical help and spa services as well as adventure, community, nature's beauty for my next trip. Truly helpful and patient, got me excited to do this!

February 20, 2026
Unprompted review
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Reply from BookRetreats.com

I so enjoyed reading this, thank you for taking the time to share your experience here, Kathryn. Daniela here from the support team :) I’m really glad Hannah stayed patient and tuned in to what you specifically needed. I have been working with her for many years and will pass on your beautiful message!

Wishing you a deeply restorative experience, and I’m here if you need anything before you go.

Warmly,
Daniela
BookRetreats.com ✨

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

February 16, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Jason! Welcome to Bookretreats.com!😊

Thanks so much for this 5 star review, we appreciate it a lot. We're glad to hear you've found the site so easy to navigate, this is music to our ears!

We wish you a really lovely time on retreat.

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Quick and helpful replies

February 10, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Helena!😊

Thank you so much for sharing this feedback! We're thrilled to hear you've had such a positive experience on the platform.

Thank you ever so much for choosing Bookretreats, and we wish you an incredible time away!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Very simple process & helpful with my…

Very simple process & helpful with my questions.

February 2, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Heya Rick! I am really glad you felt supported along the way, that truly means so much to hear. If anything else comes up, just let me know 🙂

Warmly,
Daniela
BookRetreats.com ✨

Rated 5 out of 5 stars

I am very happy with how easy it was to…

I am very happy with how easy it was to get in touch with the facilitators and the payment method

February 9, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Aurora!

Thank you ever so much for this feedback. We're thrilled to hear you've made such a great connection and found the payment process so easy!

Thanks so much for choosing Bookretreats. ♥️

Many Blessings,
Amanda
The Bookretreats Team

Rated 4 out of 5 stars

Interim answer

It was a brief experience too limited for a meaningful review. I'll write one after the retreat if I go. Please do not request more now.

February 8, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hello Jeanne!

Thanks for sharing some initial feedback, we truly appreciate it. ♥️

Wishing you an absolutely fabulous time on retreat, and we're here for you every step of the way. Please don't hesitate to give us a shout if you have any questions or concerns before going.

Thanks ever so much for choosing Bookretreats!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Very prompt respondes

Very prompt respondes, kindness

February 7, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Kareen!

Thanks for sharing this 5-star review.

Welcome to Bookretreats. So glad you found us! We appreciate your kind words. ♥️

Have an amazing time on retreat, and please reach out if you have any questions or concerns before you go. We're here to help!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Very helpful for any questions

Very helpful for any questions

February 9, 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hello Sri!

Thank you for this lovely revew, we appreciate it a lot.

So glad to hear you've been so well-supported, this is exactly our goal! We wish you a truly life-changing time on retreat. ♥️

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

easy and I appreciate the cancellation…

easy and I appreciate the cancellation policy because life happens.

February 13, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

I love the honesty in that, life really does happen, and having a cancellation policy that gives you some breathing room can make the decision feel a lot lighter.

I’m glad the whole thing felt easy from your side. If you need anything, I’m here! :)

- Daniela, BookRetreats.com 🌿

Rated 4 out of 5 stars

Great website and customer service …

Information on website calculated number of persons payment incorrectly but the customer service agents were super helpful and polite 😊

February 13, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Heya! Thank you for sharing this. I’m glad the team was able to step in quickly and guide you through the process in a helpful and polite way. That kind of clarity and support, especially when something looks off, is important. If anything else comes up as you move forward, just reach out :)

- Daniela, BookRetreats.com 🌟

Rated 5 out of 5 stars

Easy and clearly explained

Easy and clearly explained

February 13, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Anna :) Clear and easy is such a relief when you’re booking something like this. No overthinking, no guessing, just understanding what you’re signing up for and feeling good about it. which makes me really glad that’s how it felt for you! Here, if you need anything along the way.

- Daniela x

Rated 3 out of 5 stars

So far this seems like a good thing.

So far this seems like a good thing.

February 12, 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Tori, Daniela here for the support team :)
Thank you for sharing that so far all is well. I am glad you feel supported along the way!

If you would like to share more on how we can improve, I would love to hop on a call with you or connect over email: support@bookretreats.com 🌞

Wishing you a lovely weekend and hope to hear from you soon.

- Daniela

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