Unbelievable customer service from Books 4 People. I realised I needed some books at very short notice for Santa to give out to our KS2 children. I called the phone number and spoke to the most polite... See more
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We welcome you to Books4People, a place where all your favorite story tales and books are picked and packed with love and care since 2005. Offering you mind blowing prices since 2005. Books4People started by selling educational books. We grew our business and expanded our range and now specialist in children’s book sets. Cheap and quality collection series. We are one of the biggest independent book stores in the UK and are providing services such as wholesale and to schools all over the world. We provide our customers with brand new book set collections and gift sets. We have an extravagant range filled with best sellers, classics, yummy cook books, children’s books, audio books, fiction and nonfiction. We’ve always got offers on and savings up to a whopping 80% off RRP. The best thing about Books4People books is the fact that we have major commitment to providing our amazing and incredibly important customers with the service that is deserved. Need help? Don’t worry! You can go through our catelog, ask a general question, shop our never-ending range of discounted cheap and quality book sets, all you have to do is give us a call or send us an email and we’ll be here to help. We also provide 30 day returns so if you’re not happy, all you have to do is send it back to us and we’ll refund you in full. All orders have free delivery. We always like to give back to our customers. Once we give you a promise, we won’t break it. If you’re happy, we’re happy. Join us on our next chapter in the world of Books4People books…
Contact info
PCS Books Limited, Unit 8 Vulcan House, Vulcan Road, LE53EF, Leicester, United Kingdom
- +441162519123
- pcsbooks@gmail.com
- books4people.co.uk
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Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Great value and choice
A Company you can trust
Bought a Harry Potter box set from here. Great price and fast delivery. Unfortunately, when they arrived, the bookcase was damaged ( it looked like the damage had occurred during transport). After a short call and email with photos. They called me back saying they were sending out a new one and a prepaid label to return the damaged one.
This is a company I would definitely recommend and use. The person I spoke to on the phone was polite and seemed more than happy to help.
Thank you for a flawless experience 10/10
Excellent service even when it was my mistake.
So l ordered a set of books for my grandson on 22nd Feb. Then l sent a picture to his mum who pointed out (nicely) that they were too young for his reading age. So l sent the company an email cancelling the order, if possible.
I got a reply the next morning saying order had been cancelled despite being ready for despatch and l would get a refund. An excellent result as it was my mistake. I will be buying other books from them in the future.
Excellent customer service paired with great prices
Excellent customer service paired with great prices and a strong selection of books ranging from very young children - adults. I called their contact number before ordering and spoke to someone named Vishal - they were adept at answering my questions about expedited shipping and helped ensure my parcel was shipped swiftly. We spend a lot of money at a High Street bookstore, which I will continue to support in my town. Where I send books, though, which I often do, Boosk4people will be my first stop. Great for folks on a budget and a goldmine for families with children.
Generally positive experience
Very impressed with ease of ordering, rapid handling of order & delivery.
Books received had good content, but there was no advance indication that only the covers were in colour: inside was black & white, which limited attraction for our 6 year old grand-son.
Awesome site
First time ordering from Books4people and I can’t fault them one bit. They dispatched my order super fast I recieved my book set in immaculate condition no problems whatsoever. In future I’ll check their site first instead of others very happy many thanks.
Excellent Customer Service
I book a pack of three books from Books4People but one had several pages that had been overprinted and had two different pages printed over each other making reading very difficult. I contacted Book 4 People, explained problem and included several photos of the affected pages.
They asked for invoice information etc and when I supplied them with the requested information they said they would dispatch another copy to me. This arrived very quickly.
Highly recommend Books 4 People and will be buying form them again.
Super helpful after sales
I ordered the incorrect set of books and the team were so helpful cancelling my order just before they items were dispatched.
Good books! :)
The ordering experience was easy and intuitive. I got my order in good condition and good time. Would recommend! :)
Great quick delivery
Bad delivery
Made the order on 23rd December paid for express delivery and my parcel its still not here. For express shipping the date for delivery was supposed to be 28, today is 31st. Can't make a review for the actual books because I still don't have them.
They are fast and efficient.
Highly recommend.
Recently purchased some books, which arrived today, delivery was quick and prompt and the books were packaged well. I found this company great to deal with and they have a great range of books at reasonable prices. Highly recommend.
Great little books very colourful and…
Great little books very colourful and bright excellent value for money
A pleasant and easy experience
A pleasant and easy experience. Good prices and speedily dispatched. Top marks all told
Book damaged in transit
I ordered a book for a present. When it arrived the bas of the spine was badly damaged and dirty as was the packaging. I sent photos with my complaint. They apologised but offered a 25% refund no mention of returning the book so I now have a damaged book on my hands which I cannot give as a present.
Excellent delivery service.
The box sets arrived on the day they said they would, and they were well packaged to protect them in transit.
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