Bookshop.org has always been great. Customer service handled our issue when the US Postal Service damaged our book delivery package. Bookshop.org replaced the missing books quickly. Ordering is easy a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Well written, descriptive, you feel like you are among the ladies in this wonderful story of unlikely friendships, poverty, wealth, family connections, and secrets. I can imagine the dark truths of t... See more
I love buying from Bookshop rather than Amazon. Their prices are comparable, and they share earnings with my local bookstore! I've had books delivered from Amazon with creased covers, tossed into boxe... See more
A wonderful customer service story: A book I ordered went to my old address instead of to my new place. When I asked if anything could be done to get it back, the bookshop responded by graciously pro... See more
Company details
Written by the company
Bookshop.org is an online bookshop with a mission to financially support local, independent bookshops. We believe that bookshops are essential to a healthy culture. They are where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They are also anchors for our communities -- owned, staffed, run and full of real people who have a genuine love of books and reading. As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support independent bookshops at the same time. If you want to support a specific bookshop, select them from our map and they’ll receive 30% of the cover price (or almost all of the profit) on your orders for a year. Otherwise, 10% of the cover price of your order will contribute to an earnings pool that will be evenly distributed among participating independent bookshops each month. By design, we give away the vast majority of our profit to bookshops, publications, authors and the many others who make up the thriving, inspirational culture around books and reading.
Contact info
United States
- info@bookshop.org
- bookshop.org
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was sent the wrong book.
October 19, 2026
Reply from Bookshop.org
Hello,
We ask that all mis-sent or damaged orders be reported to our customer service team by emailing info@bookshop.org with your order number.
All best,
Bookshop.org
Fast delivery
I was extremely happy at how quickly my order arrived. It was easy to order from you and kudos to the delivery person who read my sign about putting the package out of sight.
October 19, 2026
Great service and speedy delivery.
October 19, 2026
It was easy!
It was easy!
I found the book that I wanted, placed the order, and it arrived in great condition!
October 19, 2026
David Stuart Davies lives on via BOOKSHOP, THANK YOU
Excellent service...
I'd been looking for a book written by my fathers cousin( DAVID STUART DAVIES) who is sadly , no longer with us& BOOKSHOP had the very SHERLOCK HOLMES book we were missing, and it was a great price as well
September 17, 2026
No compromises, no oligarchs, no guilt
Good books, good app, good service, and NO OLIGARCHS!
October 19, 2026
New Hope for the East End Orphans by…
New Hope for the East End Orphans by Glynis Peters ⭐⭐⭐⭐⭐
Book 1 of a brand new WW 2 series. And I for one can not wait for book 2.
Chrissie is running a newsstand while her husband Jim is away fighting the war. Tragically her husband is killed and no sooner does she find out she's pregnant. Can she grieve the loss of her husband and still be happy and excited about having his baby? Could you?
Right from chapter 1 you will be an emotional mess, have tissues ready.
It draws you right in. Just the way a book should.
I don't want to give to much more away about the story. I will tell you this much, the way Glynis Peters words are written you will believe you are right there at East End, you will hear everything, smell everything and even taste it.
Pre-order your copy today for an October 26th release date. You'll want to be the first one to read it before your friends. 😉
October 24, 2026
Unprompted review
Kept me informed of the delivery
Kept me informed of the delivery. So glad to have an alternative to Amazon!
October 19, 2026
Great service!
October 19, 2026
Received my purchase before the…
Received my purchase before the promised time. So grateful!
October 19, 2026
Three Brothers -One Powerful Voice!
An incredible book that is powerful, inspiring, and engaging from start to finish! The MeidasTouch brothers share their journey with passion, honesty, and just the right amount of humor. Their dedication, determination, and commitment to making a difference shine through every chapter. A fascinating story and a must-read (or listen)! Highly recommend!
October 21, 2026
Unprompted review
Pre-order of my book was very easy
Pre-order of my book was very easy. Delivery was very timely with good communication from Bookshop.org. Will spread the word! Keep up the great work.
October 18, 2026
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