Booksplease is continually excellent. Some of the best prices on the market, reasonable shipping time, good packaging... No complaints from me! (The bookmark designs are also cute and are updated semi... See more
Company replied
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Review summary
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Reviews shaping this summary
Books always come on time and in great condition. I wanted to remove a book from my order but it was already packed. I contacted customer support and they helped me return the book I did not want... See more
Company replied
I found Booksplease by accident, when searching for the books I wanted on the Internet. Their prices were good and they had exactly what I was looking for. Ordering was quick and easy. Delivery was pr... See more
Company replied
i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... See more
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Company details
Written by the company
We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.
Contact info
277a Wennington Rd, PR9 7TW, Southport, United Kingdom
- sales@booksplea.se
- booksplea.se
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order arrived promptly and was well…
My order arrived promptly and was well packaged. The book I ordered was a new copy and in perfect condition. I am very happy with my experience with Books please and would recommend them for their great service.
July 9, 2026
Reply from Booksplease
We are so happy to hear that your order arrived promptly and that your new book was in perfect condition! We truly appreciate your kind words and recommendation for our service.
Order not received after 4 weeks, ignores complaints
Order not received after 4 weeks, complaint raised over a week ago and I've had zero response from company. I would recommend to avoid this company. I am now going to my card company to raise a dispute.
August 6, 2026
Unprompted review
Reply from Booksplease
Hi Robert,
We're very sorry to hear about the issues you've experienced with your recent order.
Unfortunately, we've been unable to locate any previous contact from you regarding this matter, so we weren't aware of the issue and therefore couldn't step in sooner.
A member of our Customer Support team has now emailed you with a proposed resolution. When you have a chance, please reply to their email at your earliest convenience so we can get this resolved for you as quickly as possible.
We appreciate your patience and look forward to hearing from you.
Reply from Booksplease
We're so glad to hear you received first-class service. Thank you for your kind words!
Reply from Booksplease
We're so happy to hear that you found the ordering process easy and that our delivery was quick and reliable. Thank you for sharing your positive experience!
Book came on time to the date itsid it…
Book came on time to the date itsid it would and easy to order
July 6, 2026
Reply from Booksplease
We're so glad to hear your book arrived on time and that ordering was easy for you! We appreciate your positive feedback.
Reply from Booksplease
We're delighted to know that we had what you were looking for and that the delivery met your expectations. Thank you for your positive feedback!
Overall service is really nice and I’ve…
Overall service is really nice and I’ve become a regular customer since the first purchase.
July 6, 2026
Reply from Booksplease
We are so happy to hear you've had such a positive experience and become a regular customer. We truly appreciate your loyalty!
Reply from Booksplease
We're so happy to hear that you found what you were looking for at a great price, and that the delivery was efficient!
Reply from Booksplease
We're so glad to hear that our quality met your expectations and that we delivered on time. We appreciate your positive feedback!
Great book buying company
I have used this company a couple of times to buy books, it's a great company and well priced. Dispatch and delivery has always been well within estimated time frames. Can't complain.
January 20, 2026
Reply from Booksplease
We are so pleased to hear that you have consistently had positive experiences with our book selection and pricing. We truly appreciate your kind words about our dispatch and delivery times. Thank you for your wonderful feedback!
Swift delivery of a variety of fiction…
Swift delivery of a variety of fiction and factual books at a good price
June 26, 2026
Reply from Booksplease
We're thrilled to hear you enjoyed the variety of fiction and factual books, as well as the good price and swift delivery!
Twinkle Twinkle little star
Excellent service , in purchasing the book we required for our grandson
June 22, 2026
Reply from Booksplease
We are so pleased to hear you received excellent service while purchasing the book for your grandson. Thank you for sharing your positive experience!
Reply from Booksplease
We're so pleased to hear that your books arrived quickly and in excellent condition. Thank you for sharing your positive experience!
Reply from Booksplease
We are so happy to hear you enjoyed your experience with our online bookstore! We truly appreciate your wonderful feedback and recommendation.
didn't even receive my items which went…
didn’t receive my items at all which went well past the overdue status requiring a refund and haven’t even been contacted again as to when I’m receiving said refund.
July 15, 2026
Unprompted review
Reply from Booksplease
We apologise if you were disappointed with your experience.
Managed to get a limited edition book…
Managed to get a limited edition book I've been looking at from here, for a really good price too! It was dispatched and delivered really quick, well packaged!
June 17, 2026
Reply from Booksplease
We're thrilled you found the limited edition book you were searching for at such a great price! We're also delighted to hear about the quick dispatch, delivery, and excellent packaging.
Reply from Booksplease
We're so glad to hear that your item arrived in good condition and that you experienced prompt delivery. Thank you for your wonderful feedback!
Reply from Booksplease
We are so happy to hear that your order arrived in perfect condition, and that the packaging met your expectations. Thank you for your wonderful feedback!
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