UK Bookworms Ltd Reviews 190

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing the books as fantastic, lovely, and in perfect condition. Many people also highlight the wide selection available, noting that it caters to various ages and genres, making it easy to find exciting options. The delivery service is frequently praised for being quick, prompt, and well-packaged, ensuring items arrive safely and on time. However, some customers also noted issues with postage, mentioning instances where the correct postage wasn't paid, leading to delays in receiving their orders. A few other people also felt that the postage was very slow or that the company was slow to dispatch items.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the fantastic quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent value for money. Regular updates of new titles are advertised on their socials and discount codes are available to reduce the online price of £3 per book to £2.50 each. The website is easy t... See more

Company replied

Rated 5 out of 5 stars

Amazing products, amazing customer service and nothing is too much trouble for Jenny the owner. She is always friendly and approachable. She will go out of her way to help and support. The books are f... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely books - the ones I bought were Maisy and a Sophie book to help my non verbal 3 year old and a poo in the zoo book for my nephew at 1 year old he loves it! Perfect condition and deliv... See more

Rated 5 out of 5 stars

What a delightful children’s book that I bought for my grandsons. Excellent price, quality. Postage was reasonable and the whole process was hassle free. I most certainly intent to buy more books from... See more

Company replied


Company details

  1. Childrens Book Store

Written by the company

We pride ourselves on making books for children both affordable and accessible by working with schools and offering both online and in person sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great selection and price

Lovely selection of books available and at a great price especially with the discount code making all books £2.50 each. Ordered a selection for my 6 year old and they arrived promptly with Royal Mail tracked service. My daughter loves the books that we have ordered so far and will definitely be ordering more. Highly recommend.

July 4, 2024
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Reply from UK Bookworms Ltd

Thanks for taking the time to leave such a lovely review

Rated 5 out of 5 stars

Lovely books

Lovely books, great price, timely delivery and well packaged. I would recommend and I will buy again

June 21, 2024
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Reply from UK Bookworms Ltd

thanks for lovely review, we look forward to future orders from you.

Rated 5 out of 5 stars

Great experience

Books arrived on time and were lovely. Fantastic range of books to choose from!

May 8, 2024
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Reply from UK Bookworms Ltd

thanks for a lovely review

Rated 4 out of 5 stars

It came when they said also good quality

It came when they said also good quality

May 3, 2024
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Reply from UK Bookworms Ltd

Hi Joan, please let us know if there's anything more that we could have done to get a 5* review. Reading the comment it seems you were happy but we always welcome feedback.

Rated 5 out of 5 stars

Easy as 1 2 3

Easy as 1 2 3
Books are brilliant
Great quality
Thankyou

April 10, 2024
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Reply from UK Bookworms Ltd

thanks for leaving a review, we really appreciate the time taken.

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