BookYogaRetreats by Tripaneer Reviews 

1,198
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and kind staff, including experienced instructors and attentive hosts, who ensure a welcoming atmosphere. Many appreciate the excellent locations, often set in beautiful surroundings with easy access to amenities and stunning views. The overall service is frequently described as efficient and supportive, contributing to a wonderful and stress-free holiday experience. However, some customers noted significant issues with the booking process, including retreats being overbooked or cancelled without proper communication. A few also felt the company did not provide adequate support when problems arose, causing frustration and unexpected changes to their planned holidays.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their kindness, helpfulness, and... See more

Location

Customers consistently note positive experiences with location, often describing it as beautiful, inspiring,... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as beautiful,... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many customers reporting positive... See more

Holidays

Customers had positive experiences with holidays, with many describing their retreats as wonderful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at Star Pine Lodge. It exceeded our expectations, it was perfect. The accommodation was very clean and catered for everyones needs. Views of the sea from the upper rooms and the terrace.... See more

Company replied

Rated 5 out of 5 stars

I found Book Yoga Retreats accidentally after doing a search online. The WhatsApp channel is very handy, being able to ask advice with a person who is able to help narrow down the choices based on yo... See more

Company replied

Rated 5 out of 5 stars

Tripaneer is very helpful. My yoga retreat has been cancel by the teacher. As it was a birthday gift, I booked another yoga retreat. Tripaneer applied my store credit and a discount voucher towards t... See more

Company replied

Rated 5 out of 5 stars

The timetable is fantastic for anyone recovering from grief, burnout or simply wanting to get their health back on track. The instructors are fantastic and the juicing really helped me to regain my en... See more

Company replied


Company details

  1. Travel Agency

Written by the company

It is our mission to enrich your life with unforgettable yoga travel experiences. We love to travel and we want to share our excitement with you. BookYogaRetreats.com is made with love by Tripaneer. We are the world’s leading marketplace for travel experiences. We help you to discover, plan and safely book unique and enriching vacations. We specialise in holidays that include yoga, surf, safaris, motorcycling, horse riding, martial arts and more. We’re passionate about building a platform that our customers and partners love to use.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,198)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent retreat recommendations and service

Really happy with the description of the retreat I recently went to. Website is easy to use. Helpful and prompting.

February 16, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Jamie! We are glad to hear you had a positive experience with your retreat. We're delighted to know that our website proved to be easy to navigate and supplied the necessary information for your needs. We appreciate your kind words! — Maribeth

Rated 5 out of 5 stars

This was an amazing experience

This was an amazing experience, I feel blessed to have me Manvir and the people in our group, it will stay with me always.

February 24, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Nigel. I'm thrilled to hear that you had such an incredible experience. Cherishing these memories and the bond you've formed is a blessing indeed. — Maribeth

Rated 1 out of 5 stars

Really terrible company

Really terrible company, avoid. I booked and paid for a retreat through them. Before booking I had confirmed with the retreat what would be included in the package. The whole conversation is fully documented on their site.

The retreat decided to reduce the package without any discussion just a few days before I arrived, removing half of the one to one sessions which for me were the crucial to the work I did in this retreat being something I continued with. They stated it was for my own safety and came after a fitness assessment. Except the retreat had never conducted an assessment of me (again documented) and they had never said any of the package was subject to an assessment. Not only this but we had never been specific how the one to one training would be spent and there were many ways that time could have been spent - I had presumed a lot of it was discussions, pointers etc and not just more high-impact training.

I objected to the package being reduced and questioned why it was. The owner decided to cancel my booking 1 day before I flew to another continent for the retreat. BookYogaRetreats/Tripaneer are allowing them to do this without any compensation for my flights, time I have booked off or any other inconveniece they have caused. They let the retreat owner decide if I should be compensated even though their terms state that the owner should cover all costs should they cancel a retreat.

I am having to now take legal action against them in the Netherlands. Luckily. I have everything well documented. If you do decide to risk booking with them make sure you document every conversation by email and make sure you have a full agreement on what your package includes before you book.

This is all happening the day before I am meant to travel and they were also still really slow to get back to me. So stressful.

February 26, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Rachel. Please allow me to apologize once more for this development and to assure you that we remain fully committed to working towards a resolution that aligns with your desired outcome. After careful consideration, the organizer concluded that the current program will not meet your preferences and expectations. We do recognize the aggravation caused by the abrupt change to your travel plans and have therefor promptly finalized your full refund. We wholeheartedly appreciate your understanding thus far and we look forward to the opportunity to serve you better in the future. — Maribeth

Rated 5 out of 5 stars

Reliable

I found the site easy to use and I was able to contact the retreat through the site. Everything I booked online, I received on my holiday

February 3, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Thank you for sharing your positive experience, Sasha! We're delighted to hear that you found our site easy to use and that your bookings went smoothly. It's fantastic to know that you were able to contact the retreat through our platform and that everything met your expectations during your holiday. We appreciate your feedback and look forward to assisting you with future travel plans! — Maribeth

Rated 5 out of 5 stars

First time to use Tripaneer. It's efficient and have great service.

First time to use Tripaneer. I find the efficiency especially to travel and Yoga Retreat options from the app. The organizer has great service and prompt to answer my concern. Highly recommended.

January 30, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Em! We are so happy to hear you had a positive experience with us here at Tripaneer! Enjoy your travels and yoga retreats. — Maribeth

Rated 5 out of 5 stars

I've booked several yoga retreat trips…

I've booked several yoga retreat trips over the years... several times to Spain, and most recently to Bali. Easy to use platform, lots of options, the reviews give you confidence in what you're booking. Just booked to go to Bali. I'd highly recommend.

January 18, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Newton! Bali is such a wonderful choice for a yoga retreat. I'm glad you've had positive experiences using our platform and found the reviews helpful. Wishing you an amazing and rejuvenating retreat in Bali! Safe travels! — Maribeth

Rated 4 out of 5 stars

Take this journey if you wish to…

Defo take this journey if you wish to rest and revive in an atmosphere of kindness and calm. From the start to finish the ethos was one of caring support and all the team were professional but real. There is a special thing about this place which is hard to put a finger on but there is certainly some magic going on at Plantation!

January 6, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

We appreciate your time and your lovely review. It's wonderful to hear that you sensed the special magic of Plantation that's hard to describe. We hope to welcome you back in the future for another rejuvenating experience! — Maribeth

Rated 5 out of 5 stars

Perfect start to the year

I booked a last minute stay here and traveled alone. I was apprehensive about doing this, however the minute i met Mikael I instantly felt relaxed. He picked me up from my hotel and took me to the villa. When i arrived i met the rest of the group on the retreat who were also there alone, they were so welcoming, I instantly felt at home.
The yoga was relaxing in the morning and more energetic in the evening, a perfect balance.
The food was absolutely delicious and the cooking class with mikael was a lovely addition and I thoroughly enjoyed it.
Mikael gave me a free upgrade into a beautiful apartment with a stunning view across Sitges.
Nothing was too much trouble and my stay was 5*
Overall i had a fantastic time, my only regret was not staying longer. I will definitely be back.

January 2, 2024
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Sarah. So glad to hear you had an amazing experience! It looks like it was indeed a memorable stay. Looking forward to having you back soon! — Maribeth

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Amazing people,great location, nice clean rooms and pleasant lands. Food and hospitality was great. Raji Da, Krishna Jee, Suresh and Amol were all very nice people. Well managed. Highly recommend any course here.

December 17, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hello Sonali. Thank you for sharing your wonderful experience! It's fantastic to hear that you enjoyed the people, location, rooms, and overall hospitality. We look forward to serving you again soon. — Maribeth

Rated 5 out of 5 stars

Best suggestions

We get the best suggestions. We don't have to spend a lot of time searching.

November 1, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Arpita. Thank you so much for your positive review! We're delighted to hear that you find our suggestions helpful and that they save you time. Our goal is to provide the best possible assistance and make your experience efficient and enjoyable. If you ever have any more feedback or suggestions, feel free to share them with us. We appreciate your support! — Maribeth

Rated 5 out of 5 stars

Issue with booking solved

After an issue with the retreat I booked, "bookyogaretreats" took the time to navigate the problem and solve it.

November 23, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hello Louis. We understand the importance of clear communication and timely responses, especially when it comes to financial transactions. Our goal is to address and resolve any concerns related to your payment for the balance. Thank you for your understanding as we strive to resolve the issue for you. — Maribeth

Rated 1 out of 5 stars

FALSE REPRESENTATION OF DETOX PROGRAM

Consumers beware of retreat programs advertised on BookYogaRetreat.com website. I learnt the hard, expensive way, that the programs they advertise are not verified for authenticity. I signed up and attended the 7-day Yoga, Detox and Juice cleanse Retreat in Brasilia, Brazil. After having travelled there from the USA, I discovered to my horror that this 7-day yoga, detox and juice cleanse was an absolute farce.
1. There was absolutely no structure. Even though I was given a program, the program was not followed. As I was the only one doing the program, I had to constantly request for even one meditation session a day (let alone the 3 advertised in the program). Similarly with the yoga class. There was no inspirational talks on food, healthy living or theory classes. I had to constantly ask for classes and she obliged once when another guest came in for 2 days. I WAS TREATED AS AN INCONVENIENCE THAT HAD TO BE ACCOMMODATED/ FITTED INTO HER DAILY TASKS.
2. The place, especially the kitchen and dining areas were absolutely filthy with dried scum, insects and bugs running all over the table, counter tops, sink, floors etc. The bedroom had roaches crawling over the floors and bed. This is supposed to be a detox program. How can anyone do an internal detox in a filthy environment. The photographs in the ad are false representation and totally misleading. It was anything, but a relaxing getaway. It was an absolutely stressful situation. The statement “During the weekend, lots of visitors (mostly city people and foreigners) will come here to stay and enjoy the weekend” refers to another Ananda Marga center 10 minutes from this actual location. THE AD IS A TOTALLY FALSE REPRESENTATION OF THE PLACE AND THE PROGRAM- DESIGNED DELIBERATELY TO MISLEAD CONSUMERS.
3. The treatments were variable- the sauna did not work well (cold to hot to cold all within 15 mins leaving me to catch a chill). The mud treatment was outdoors, and I was assured the male workers in the garden would be told not to go around to the back. Imagine my horror when I was applying mud to my naked body and found two male workers gawking at me!!!!

I HEARD SIMILAR HORROR STORIES FROM LOCALS I MET AT THE OTHER CENTER. THE ORGANIZER ENTICES PEOPLE TO GIVE POSITIVE REVIEWS ON SOCIAL MEDIA. IN REALITY, IN THE PAST, SOME PEOPLE ACTUALLY WALKED OUT OF THE PROGRAM AFTER 2 -3 DAYS. I COULD NOT DO THAT HAVING TRAVELLED ALL THE WAY FROM THE USA. I AM WRITING THIS REVIEW TO WARN OTHER FOREIGNERS SO THEY DO NOT TRAVEL ALL THE WAY THERE AND BE HORRIFIED AS I WAS.

November 9, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Sandra. We want to assure you that your feedback is invaluable to us, and we are taking immediate steps to address the concerns you've shared. Our team is committed to working together with the organizer in making sure our mutual customers' satisfaction is a priority. Your feedback is a catalyst for positive change, and we are dedicated to ensuring that our retreats meet the highest standards of authenticity and quality. Thank you for bringing this to our attention, and we appreciate your understanding. — Maribeth

Rated 5 out of 5 stars

Daneen and Todd and Teddy

Daneen and Todd and Teddy! (amazing puppy)
Facility
Yoga practice knowledge
Nutrition Advice
Gourmet food
Plane ride
Co-members
New forever friends made
Breathing
Spirituality
EVERYTHING!

November 22, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Nancy! Namaste and heartfelt thanks for taking the time to share your wonderful experience! We are truly honored to have been a part of your wellness journey, and we are overjoyed to hear that the retreat left a positive and lasting impression on you. May your path towards health and mindfulness continue to flourish. — Maribeth

Rated 5 out of 5 stars

This totally exceeded my expectations

This totally exceeded my expectations. It was my first Yoga retreat and everything was perfect. The accommodation was excellent, the place itself is amazing. The yoga was absolutely brilliant and Debbie is awesome. The food was out of this world, all of us at the retreat were astounded with the flavours and the high quality of the food. Thank you to all of you for making my experience so fantastic.

November 19, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Dee! Your kind words are greatly appreciated by all involved, and I'm sure our team will be delighted to know that our efforts made such a positive impact on your journey. Here's to more moments of serenity, self-discovery, and well-being on your continued yoga path. Thank you for sharing your wonderful feedback! — Maribeth

Rated 3 out of 5 stars

Kathmandu yoga and hiking

I attended a yoga and hiking retreat in Kathmandu. The yoga, sound healing and massage were amazing with excellent instructors.
The accommodation and food in Kathmandu was good, and the overnight stay at Hotel View Point in Nagarcot had breathtaking views.
I was disappointed with the hiking experience as changes were made to the original schedule which left me underprepared, and carrying all my luggage when I could have left it at the hotel. Also, we ended up hiking through the busy streets of Bhaktapur instead of through the countryside. This was unpleasant, but I appreciate the option of visiting Bhaktapur.
Changes to one of the scheduled yoga sessions was also not communicated with me.

November 8, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Christine! Thank you for taking the time to share your thoughts on your recent yoga and hiking retreat in Kathmandu. We are genuinely sorry to learn about the challenges you faced during the hiking experience. We understand that changes to the original schedule can be disconcerting, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our services and communication processes between our organizers and our customers. We hope that, despite the challenges you faced, you were still able to find moments of relaxation and enjoyment during the retreat. — Maribeth

Rated 5 out of 5 stars

Life changing

I didnt go with any expectations and I had the most amazing time.

When I got to the retreat they asked for payment in cash and it was difficult sorting a bank transfer internationally so perhaps make it clear whether the place takes cash only :)

November 8, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Rosie. I'm glad to hear that you had an amazing time at the retreat! It's always great when experiences exceed expectations. Regarding the payment of the remaining balance, the list of available payment options is included in the confirmation email you received upon confirming your payment. Thank you. — Maribeth

Rated 5 out of 5 stars

A must do yoga retreat!

The yoga retreat that I selected Alaya Retreat Centre at Cal Pau Cruset was very warm and welcoming and very accommodating and bent over backwards to make my experience memorable. The food was delicious and the accommodations were clean and very spacious. The yoga classes were some of the best I have ever had after three years plus of daily practice.

November 9, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Thank you, Judy! Our team strives to create a memorable experience for each customer, and it's wonderful to know that we succeeded in making your holiday special. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. — Maribeth

Rated 1 out of 5 stars

Had I read the reviews before booking I…

Had I read the reviews before booking I may have reconsidered.

However, I did thoroughly read the terms and agreed to them before booking..... as I always would.

I noted under section 7.3 a refund would be given if cancelled and buyer conformed to the organisers cancellation process.

So, due to an injury It was looking like I MAY not be able to attend an upcoming retreat.

I asked the organiser Eat.Sleep.Yoga about my options. (booked via BookYogaRetreats)

She offered to sell my place, resulting in "once sold I would NOT be able to attend". She subsequently sold it.

She offered a transfer which I was ok with, However, the transfer options were not suitable. due to time or location.

So, knowing the consumer law act 2015, all contract terms have to be fair towards the consumer.

It took a court order threat to get the money back off Eat.Sleep.Yoga. It should never have got to that point. So I would not recommend them for the terrible customer service and days of grief and pain caused. This part is an honest review of all aspects of the interaction through them.

Regarding BookYogaRetreats their interaction was present mainly throughout, (but ESY did go off the platform for subsequent conversations,) But they would tell ESY one thing and not convey this to me and vice versa.

BookYogaRetreats preached to me their terms but seemed to fail to recognize they were in breach of their own terms.

"Tripaneer guarantees that you get a refund of what you have paid i) when you cancel your Reservation in conformity with the Organizer’s terms and conditions regarding cancellation, and ii) when your stay is in fact shorter than what was offered by the Organizer in the Experience Offer. "

Not only would BYR not acknowledge 1) this place had been cancelled by the organiser, 2) that goodwill is not enforceable by law in this context, 3) the terms stated if cancelled and I conformed I would receive a refund,,,, but it took again way too many emails and days to organise MY FULL REFUND.

I have received the refund in full as I know my rights. I did not breach them but as I write this I still have not been notified of it. Its only because I checked my bank.

The customer service is inconsistent, Peter is not talking to Paul. They do not understand THEIR OWN contracts. Be careful. But more importantly KNOW YOUR RIGHTS.

Editing after response from Bookyogaretreats. I didn't cancel the place. I asked what my options were IF I couldn't attend. It's completely different from cancelling especially when the organiser States " if sold you cannot attend". and on that point that's why I was always entitled to a full refund. The goodwill offer was not viable. The terms state I was entitled to a refund as I conformed to the terms. I've said this now about 40 times on messages.

November 2, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hello Julie! Your feedback is highly appreciated as it plays an important role in our ongoing efforts to enhance and provide an improved experience for our valued customers. Based on the information we have gathered, the cancellation of your booking was initiated from your side due to health issues. It's important to understand that such cancellations do not guarantee a refund unless explicitly authorized by the organizer as a goodwill gesture, as the cancellation policy states a non-refundable deposit. We always recommend purchasing travel insurance for coverage in these unexpected situations. We are pleased to know that you were satisfied with the full refund exception offered and if you require any further assistance, please do not hesitate to reach out. Have a wonderful day! — Maribeth

Rated 5 out of 5 stars

Amazing teacher training

What an amazing yoga teacher training I had. Very simple process to book with deposit

October 1, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

Hi Abigail! I'm delighted that you had an amazing yoga teacher training experience through BookYogaRetreats.com. It's a testament to the quality of the program and the ease of booking. Wishing you continued success on your yoga journey! — Maribeth

Rated 5 out of 5 stars

Easy way to find a book the right retreat

Simple, easy and transparent. It also felt safe to go through this third party to ensure things went smoothly with the retreat. When there was a hiccup Tripaneer directly reached out with options and offer of support/help

October 20, 2023
Unprompted review
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Reply from BookYogaRetreats by Tripaneer

That's wonderful to hear, Veronica! Thank you for sharing your experience with us, and I hope your retreat goes well.— Maribeth

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