Boombooty Reviews 

1,100
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered leggings but unfortunately wasn’t impressed with the quality. I contacted the company to request a returns label well within the 14-day return period, but instead of simply providing the l... See more

Rated 1 out of 5 stars

Seriously disappointed with the quality and size came up really small so I emailed them for a return. Nearly two weeks later and I'm getting extremely slow replies and also they are saying I can't ret... See more

Rated 5 out of 5 stars

Cabooom that Bum I bought this to my wife for my birthday. She's too self conscious to buy leggings herself and this is the first pair that oulines instead of hiding her forms. Both of us are happ... See more

Rated 1 out of 5 stars

My wife ordered a pair of large trousers and when they arrived they wouldn't have even fit our 9 year old daughter they were tiny. Trying to email them they don't respond EVER, can't get a refund ev... See more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(1,100)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dismal service

Sadly, as others have stated, complete and utter shambles. Over a week now, payment obviously taken, no dispatch nor shipping update, no response when contacting their customer service. Have given a final 24 hours for them to respond then will take a case out via credit card company as it seems this is a regular occurrence for them.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Do not order from these guys. A complete scam. Package comes from china. Size are totally wrong and are nothing like as advertised. They say you can return them which is great. If only they let you have an address to return the to would be even better.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Order 2 pairs for my wife

Order 2 pairs for my wife. Took over a week to arrive. Product was not what we were expecting and didn't offer any lift or extra support. I have tried to return the good but there is no procedure on their website to do this. I have emailed several times without response. I'm beginning to think that's it's either a scam or they are in about to go into admin. DEFINITLY AVOID

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Right…..I wish to be fair

Right…..I wish to be fair. Having had several orders before I have had no issues. Unfortunately on the recent purchase I have had a delivery issue. I have e-mailed the company several times but they fail to reply. So as customer service goes in response to direct contact it is shocking. So a negative review in hope this is read by the company to encourage some basic customer service response to resolve the problem.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, no item received not responding to emails. Wish I would have come on here before ordering!

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!!!

Scam!!!!! No item received and don't answer emails. They take your money but you don't receive your goods. DO NOT TOUCH THIS COMPANY. YOU HAVE BEEN WARNED.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!!!!!!

Scam!!!!!!!!! You are warned. Do not buy from this company. There thieves and liars. Don't believe me!? Do some research. Wish I would have.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

In the past I’ve order 5 or six pairs…

In the past I’ve order 5 or six pairs for my wife.
Our last order never arrived. Tracking came back “lost”.
Reached out to Boombooty who replied that “sorry, we’re going out of business”
Now I’m seeing that they’re still trying to get peoples money.
DO NOT BUY FROM BOOMBOOTY, unless you want to throw away some money.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company.

Submitted a massive order with boom booty and 2 months later still haven’t received the delivery, have had no responses to email queries, there is no phone number to call.
Really bad customer service and no refund forthcoming.
Do not buy from this company.
If I could give zero stars I would

Response from boom booty suggests contacting them directly but they have no phone number, their email address doesn’t exist, they don’t answer messages on their Facebook profile.
There is no method to contact them directly.

March 20, 2025
Unprompted review
Boombooty logo

Reply from Boombooty

Hey,

we’re really sorry to hear about your experience – this is absolutely not the standard we aim to deliver.

Due to our current stock clearance and system transition, some orders have unfortunately faced delays and limited support response times. We completely understand your frustration, especially after such a long wait.

Please send us your order number directly, so we can look into it immediately and offer a proper solution – whether that’s a reshipment or a full refund.

Thank you for your patience, and again, our sincere apologies for the inconvenience.
Warm regards,
Sarah from the Support Team

Rated 1 out of 5 stars

Ordered on 3rd May

Ordered on 3rd May, after they stated they were having a closing down sale. Recieved order confirmation, but nothing else, tried emailing however the email now does not exist! £60 on leggings and nothing to show or no way of contacting seller!

May 14, 2025
Unprompted review
Boombooty logo

Reply from Boombooty

Hi Kira,

Thank you for your message – and we're truly sorry for the experience you've had. We completely understand your frustration, especially when you've placed an order and then received no further updates or responses.

Your order from May 3rd likely fell during the final phase of our closing down sale, during which operations were being wound down and the customer service structure was unfortunately no longer fully in place. As part of this process, our email support was also deactivated, which explains why your attempt to reach us was unsuccessful – and we completely agree that this should have been communicated more clearly.

We absolutely understand that spending £60 and not receiving your items or a response is unacceptable. If you paid via PayPal or credit card, we strongly encourage you to open a dispute or chargeback through your payment provider – this is currently the most effective way to recover your funds, and in most cases, the process is quick and reliable.

We’re very sorry for the inconvenience and disappointment this has caused – and we appreciate you taking the time to share your experience.

Kind regards,
BoomBooty Team

Rated 1 out of 5 stars

DO NOT USE DO NOT USE DO NOT USE

Avoid at all costs – refusing refunds while still selling!

I returned a pair of leggings as instructed, using tracked shipping at my own expense (€30). The package was delivered over two weeks ago, yet I heard nothing. After following up, I received a generic email stating the business is closing and they’re no longer processing refunds—but somehow, they’re still selling products on their website?!

That is completely illegal. If a business is still taking orders, they are obligated to honor refunds. To make things worse, they ended the email saying they’re no longer offering customer support and have ignored all further contact.

DO NOT BUY FROM THEM – they are keeping customers’ money with no accountability!

March 6, 2025
Unprompted review
Rated 2 out of 5 stars

They are very long in the leg

They are very long in the leg . Mine has started to fray all 3 pairs different ones and all the left inside leg. Emailed to tell them this 0 reply.
Then over 20 days to arrive …. All in all would not order again which is a shame

March 4, 2025
Unprompted review
Rated 3 out of 5 stars

Nice leggings but very small sizes

Order came in two weeks, pretty ok. Size is quite small and the v-shaped waist didn't work for me, it was way too low. Had to return and it was no problem. However you have to pay for shipping even though they promise free return... Money came after 1 month. Also don't believe the reviews on their site. They don't publish bad/under 4 star reviews :D

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I had to contact Boom Booty and they were very helpful in resolving my problem. I wouldn’t hesitate to buy from them again. Good quality leggings

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service 👍🏻

Great customer service 👍🏻

My partner loved her new leggings very comfortable and good quality material, also looked great!

Although there was a fault with the item we received, however this was soon rectified with an amazing response complete with a replacement item.

Very satisfied.

Thank you Boombooty 😊

January 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look