Boomerang.bet Reviews 

925
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the good working website and wide range of available games. People frequently praise the fast service, quick deposits, and the helpfulness of live chat moderators and VIP managers who respond quickly. Some customers even describe it as their favorite site, highlighting good wins and bonuses. However, a significant number of customers report dissatisfaction with payment processes, particularly slow withdrawals often taking days or weeks, with some experiencing issues with receiving winnings or bonuses. Many reviewers also highlight extremely poor customer service and slow response times, with emails and requests frequently unanswered for extended periods, especially regarding account closures.

What people talk about most

Payment

Consumers find payment to be a source of frustration, primarily due to slow payouts and withdrawal issues.... See more

Response time

Customers had negative experiences with response times, frequently reporting that everything takes forever... See more

Customer service

People report negative experiences with customer service, citing extremely poor service, unresponsiveness,... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers reporting issues such as unissued... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers praising its good working... See more

Reviews shaping this summary

Rated 2 out of 5 stars

*update: took 4 days to receive money. Too long in my opinion, but they paid out eventually. Be aware that you need a fully registrated account and withdrawal limits can be low standard €500. Its... See more

Company replied

Rated 2 out of 5 stars

After a full day after a withdrawal request I received an email that I can only withdraw €500 max per day. This will take forever to withdrawal assets. Not satisfied so far. I would like to change... See more

Company replied

Rated 4 out of 5 stars

Well i think you guys respond verry fast and always willing to help and thats inportant ! Like last time with my deposit so exually no complaint from me here

Company replied

Rated 4 out of 5 stars

Fast deposit and quick being able to play. Good vip managers with almost 24/7 contact moments. Withdrawal a bit slow takes up to 2/3 days. But in overall good bonuses and fast delivery!

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino

Written by the company

Boomerang Bet hit the market in 2023, operating under a Tobique license with a sharp focus on professional sports wagering. Unlike typical hybrid sites, this platform treats its sportsbook as the primary engine, leaving the casino to serve as a high-quality secondary feature. The sports environment prioritizes live action. In-play markets refresh constantly across football, basketball, and tennis, ensuring odds reflect every shift on the field. To sharpen your strategy, you can utilize the integrated bet builder or follow events via live broadcasts and real-time statistics. This setup grants you total control over how you structure your slips as the match unfolds. While betting takes the lead, the catalog features a massive 30,000-title collection from over 150 providers. You can pivot from the stadium to over 1,000 live dealer tables or explore a slot library that spans every imaginable mechanic. Everything remains accessible through a streamlined interface designed for quick transitions. Financial flexibility is a core strength here. The system handles 14 fiat currencies (like CAD, AUD, and PLN) and a wide array of crypto assets, including Cardano and Ripple: Limits. Withdrawals start at €10, with caps reaching €5,000 daily and €75,000 monthly; Support. A 24/7 live chat and an 8-category Help Centre ensure technical issues never stall your progress. Refine your betting tactics and access a massive game pool today at Boomerang Bet!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

925 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(925)

229 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good casino

Good casino, fast payouts, good games, and fair betting they also have lots of bonuses and tournaments, that have great prizes

September 17, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Els DM,

Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoy the variety of games, fast payouts, and fair betting. It’s wonderful to know that our bonuses and tournaments, along with the prizes they offer, have added to your enjoyment.

Feedback like yours motivates our team to continue providing a seamless and engaging environment for all players. We look forward to welcoming you back and hope that each visit continues to be as rewarding and enjoyable as your recent experience.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Nice casino

Nice casino. Lots of nice providers and games, good vip service and fast pay out.

September 24, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Edwin Wildenburg,

We’re thrilled to hear that you’ve been enjoying your time on the platform! It’s fantastic that the variety of providers and games caught your interest, and we’re especially glad our VIP service made a positive impression. Knowing that payouts were fast adds the cherry on top — we always aim to keep the experience smooth and hassle-free.

Your feedback truly energizes our team to keep innovating and making the casino experience even more engaging. We can’t wait to welcome you back for more exciting sessions and memorable wins!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Great Site

Great Site, lot of good (live) games and quick help in the chat!

September 24, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Niela,

Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the variety of live games and found our chat support prompt and helpful. Providing quick and reliable assistance is something we prioritize, and it’s wonderful to know that it contributed positively to your session.

We look forward to welcoming you back for many more enjoyable and smooth gaming sessions.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Verry good casino good bonus

September 15, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Dawid K,

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed both the casino experience and the bonuses offered. Creating rewarding opportunities for our players while maintaining an enjoyable and engaging environment is central to what we strive for, and your acknowledgment is greatly appreciated.

We look forward to providing you with continued positive experiences on the platform.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

I was promised a refund by Boomrang.bet…

I was promised a refund by Boomrang.bet three months ago. Up until now, nothing has been sent. Every time I reach out, they claim they are “still working on it,” but I don’t believe that anymore. As of now, I would not recommend gambling here.

If I do receive my payment, I will update this review and change it to 5 stars.

Response to their message: They are lying!

June 21, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Project Mad,

Thank you for sharing your experience with us. We are truly sorry that you are still waiting for the resolution of your request. Due to the high volume of inquiries, some delays may occur, but please rest assured that we are doing everything possible to process all requests as quickly as we can.

As soon as there are updates regarding your case, we will contact you directly. We sincerely appreciate your patience and understanding during this time.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Really good!

Really good!

August 31, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Sven Van Rijswijck,

We’re thrilled to hear that you had a really good experience with us! Positive feedback like yours inspires our team to keep delivering smooth and enjoyable gaming experiences for all our players.

Thank you for sharing your thoughts, and we hope every future session continues to meet your expectations. We look forward to having you back soon!

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Dont play there is scam

Dont play there is scam, you win nothing and lose everything. If you catch bonus you win 0.10€ hahah

Scam scam scam

August 30, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Michał De Jong,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. It’s important to note that all game outcomes are determined by chance, and we do not influence results in any way. All our games are provided by licensed providers, ensuring fair play for every player.

We understand that losing can be frustrating, but we hope that luck will turn in your favor in future sessions and that you will have a more enjoyable experience. Our goal is always to provide a fun and fair environment for everyone.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Super cooprative service

Super cooprative service

August 29, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Karima,

We’re thrilled to hear that you found our service cooperative and helpful! Your kind words mean a lot to our team, and they motivate us to continue providing attentive, friendly, and efficient support to all our players.

Thank you for taking the time to share your experience. We look forward to welcoming you back and ensuring that every visit remains smooth and enjoyable.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Good and fast service

Good and fast service

August 29, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Leendert Martijn van steenis,

We truly appreciate your kind words! It’s wonderful to know that you found our service both helpful and prompt. Positive feedback like yours encourages our team to continue providing attentive and efficient support to all our players.

We look forward to welcoming you back and hope every session continues to meet your expectations. Thank you for taking the time to share your experience!

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Worst casino alongside nephew,neonix

This is a criminal enterprise.they have messed with al the slots and when u have bonus most games on that "bonusfriendly" list dont work.only games they have raped further down r for bonus which u never can win ook on.and then when u talk to the so called employees of em they want u to think its actually a real person but its just a robot.
Since they cant help u and keep saying they wanna help u but dont know anything.and dont understand what people r saying.they act rather like little girls.as if ur talking one i wud say.
These criminals must b locked up.
Ill bet when their historypayout was checked no info will come up since noone wil or can win there.
And for pragmatic play,ur integrity is tainted.they act like they dont have ur games but when u get fs its on sweet bonanza.it cud b that u dont want to do business with these lowlifes.but it cud it also b that u just act like it.u know they use ur games dont u???

And now acting like u care...
Typical..

And again they keep on acting...

U never did anything to reach me.
U only try to minimize the damage.
I did,while i was playing,suffering at ur casino reach out via email and chat.mail didnt respond.and chat, wel..u read my review again.dont act surprised or innocent.u know what ur doing.

August 24, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear TJJ de Boer,

We are very sorry to hear about the frustration you have experienced. We take feedback like yours seriously and want to ensure your concerns are addressed properly.

We have reached out to you via the email address associated with your account to discuss your situation in more detail. Please check your inbox so that our team can assist you directly and provide the support you need.

Thank you for your patience and for giving us the opportunity to look into this matter. We are committed to helping resolve your concerns as quickly and thoroughly as possible.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Slow pay out

I win money Thursday, it's now Sat still no payout?? When i contact cust support im told its standard. Boylesports and Ladbrokes is almost instantly paid in. Tonybet within 12 hours. Why so long , really slow and frustrating . Trying to make you cancel withdrawal clearly.

August 21, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Grant Henstock,

We’re sorry to hear that your experience with our site was not as expected. Your satisfaction is our priority, and we are committed to carefully reviewing each case to ensure that our players receive the best possible service.

Please rest assured that your situation has already been brought to our support team’s attention, and we are actively investigating it. To assist you as efficiently as possible, we kindly ask you to reach out to us at support@boomerang.bet with additional details regarding your account and the difficulties you encountered.

We genuinely appreciate your feedback, as it helps us refine our services and create a better experience for all our users. We look forward to assisting you and hope to resolve your concerns soon.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Super casino

Super casino, szybka obsługa. Świetna pomoc po przez czat. Bardzo fajne gry. Oraz bonusy

August 11, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Cześć Piotr,

Bardzo dziękujemy za podzielenie się z nami swoimi pozytywnymi doświadczeniami. Cieszymy się, że nasz zespół wsparcia był w stanie szybko udzielić Ci pomocy za pośrednictwem czatu na żywo i że podoba Ci się różnorodność oferowanych przez nas gier i bonusów.

Naszym celem jest zapewnienie płynnego i przyjemnego środowiska gry, a Twoje opinie motywują nas do ciągłego doskonalenia.

Jeszcze raz dziękujemy za miłe słowa.

Z poważaniem,
Zespół Kasyna BoomerangBet.

Rated 1 out of 5 stars

After 3 days of play, with 120 usdc in profit, they have made it impossible to use my account or withdraw money... unreal....

My name is Csaba and I have opened the account at boomerangbet on june 18, deposited 574 usdc and played maybe 5 bets more or less. then the page became unresponsive to me when I logged in. I couldnt use the account from anywhere, pc or phone, I have verified myself fully so I tought, OK if i cant play anymore, they must give me my money back. I made 120 usdc in profit, so they cant say I have looeted them much. After exchanging 67 emails about what I can or should do, we ended up in square one, I cant use the account and I cant withdraw the money and they are giving me ZERO explanation. it is a first, throughout my betting career to do this to a customer, who did absolutely nothing wrong. I will write to all social media about my story, because really, it is one of a kind I think, when there was 0 harm in the TCS done and basically almost 2 months and I cant withdraw the money at all. So extremely disappointed in this site, that has performed so well last year and came as a recommendation from a friend lately....
AFTER 2 MONTHS YOUR LAST REPLY IS TO ME THAT THE ISSUE IS THAT i DONT HAVE A WITHDRAWAL BUTTON ON THE SITE, DO YOU THINK IN 2025 AFTER 2 MONTHS, THIS IS AN ACCEPTABLE RESPONSE, ACCEPTABLE CUSTOMER SERVICE?????
after 3 months I have not been able to enter my account, get a normal response why this is happening or get my 700 usdc back. It is an absolute theft and I will keep editing and updating this post here, so people can see what this website is capable of. I have raised my issue with all the available sites to help players get their money back from sites like this....

August 8, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Csaba Godry,

Thank you for sharing the details of your experience. We understand how frustrating it must be to face difficulties accessing your account and withdrawing your funds.

To ensure this matter is resolved properly, we kindly ask you to contact your VIP manager directly via email. They will be able to investigate your situation thoroughly and provide the assistance needed to address your concerns as quickly as possible.

We appreciate your patience and cooperation while the team works to find a satisfactory resolution.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

It's a scam. Never play on this site

The verification process was very slow and unprofessional. I even got an email saying I was verified just to find out I had to do it all over again. After 12 hours of struggle my VIP told me I was verified. I cashout 889 euros and still waiting for the cashout approval after 48 hours using neteller. Never been on a site that is so slow and unprofessional. All other sites makes all the withdrawal within few hours. Don't play on this site you will never get your money

August 1, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Xarin,

We are truly sorry to hear about the frustration you’ve experienced with the verification and withdrawal process. We understand how important it is to have these matters handled promptly and professionally. Please be assured that we take your concerns seriously and want to help resolve this as quickly as possible.

We kindly ask you to get in touch directly with your VIP manager so they can personally assist you. Our team is committed to improving our processes and ensuring that every player receives the attention they deserve.

Thank you for your patience, and we hope to turn your experience around soon.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

It’s been almost a whole month and…

It’s been almost a whole month and still no reaction on my f** request. I asked politely for a refund because of the gambling license they don’t have etc. Told me that they are gonna check on my request and they have sent my request to the responsible department. It’s now been a month!! Vip support are not replying anymore contact support not replying and my vip manager doesn’t reply anymore. I'm going to sue this company!! Just wait and see if you respond to my request.

I have screenshots that nobody of boomerang are responding back!!

Update: Still not getting any emails or what so ever! Tried everything, Live chat, Email support, even here. Nobody is replying my emails or questions why is it like that? Normally they reply in live chat but not they are not even responding!!!

July 28, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Gebriel,

We sincerely regret that your request has not yet been resolved and understand how frustrating this delay must be. Due to an unusually high volume of inquiries, response times are currently longer than we would like, and we are doing everything possible to address every case as quickly as we can.

Please be assured that once there are updates regarding your situation, we will reach out to you immediately. Your patience throughout this process is greatly appreciated, and we remain committed to providing you with a thorough and fair resolution.

Thank you for bearing with us.

Best regards,
BoomerangBet Casino Team.

Rated 4 out of 5 stars

Site works properly

Site works properly
Good amount of slots

July 25, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear David Boers,

Thank you for taking the time to share your thoughts with us. We are glad to hear that the site has been functioning smoothly for you and that you appreciate the wide selection of slot games available. Our goal is always to provide a seamless and enjoyable gaming experience with a diverse range of options to suit all preferences.

We look forward to continuing to support your gaming journey.

Best regards,
BoomerangBet Casino Team

Rated 4 out of 5 stars

Top heel goed

Top goeie communicatie

July 13, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Melissa Van De Veen,

We truly appreciate your kind words about our communication! Providing clear, timely, and helpful support is a cornerstone of our service, and it’s wonderful to know that this has made a positive impact on your experience.

Thank you again for your feedback!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Top site

Top site . Nice Bonusses and a helpfull operator Jennie

July 4, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Dennie Van Olst,

Thank you so much for taking the time to share your thoughts with us — we’re absolutely delighted to hear that your experience on the platform has been such a positive one.

It’s wonderful to know that you’ve enjoyed the bonuses available and found real value in them. Our team puts a great deal of thought into offering promotions that are not only rewarding but also add genuine excitement to the overall gameplay. We're also thrilled to hear that Jennie was there for you when you needed support — she is indeed a valuable part of our team, and we’ll be sure to pass along your kind words to her.

Wishing you many more great moments and lucky spins ahead!

Best regards,
BoomerangBet Casino Team.

Rated 4 out of 5 stars

At first I got a bad feeling regarding…

At first I got a bad feeling regarding my withdrawals try and after a good help from a person in the chat I got the help I needed and after that within 10 minutes my withdrawal was accepted.

I only playing on odds but I think they offer the thing I want.

I would really recommend

June 30, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear kund,

Thank you for taking the time to share your experience so openly—your story perfectly illustrates how first impressions can evolve, and we’re genuinely glad that things turned around for the better.

We understand how unsettling it can feel when a withdrawal doesn’t go through as expected right away, so it’s reassuring to know our support team stepped in quickly and helped resolve the issue. Your mention of the approval time after that shows just how seriously we take efficiency once everything is in place.

It’s also great to hear that our odds-based offerings align with what you’re looking for. We aim to provide not just variety, but also reliability and clarity in every market we cover—so knowing it hits the mark for you is deeply appreciated.

Thank you for recommending us. It means a lot, and we look forward to providing even more reasons to keep your trust.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

I have never won or withdrawn

I have never won or withdrawn, please close my account directly.
And there's no reason for it.

Dear Long,

We hope you are well!

We regret to inform you that your account has been officially closed by the administration. This decision has been made following a thorough review, and it is effective immediately. We appreciate your understanding and cooperation in this matter.

What is more - feel free to contact us whenever you face any difficulties or need additional assistance, we are available round the clock!

Have a nice rest of the day, and good luck!
Kind regards,
Boomerang.bet Team

They refunded a portion of my principal of $48 and deducted a portion of my bonus.

June 15, 2025
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear 李龙,

Thank you for sharing your experience with us!

We understand your concerns and want to assure you that we have already contacted you via the email associated with your account regarding your situation. We take such matters seriously and handle them with care.

We genuinely regret that your experience did not meet your expectations, and we remain available to clarify any remaining questions or concerns you may have.

Best regards,
BoomerangBet Casino Team.

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