*update: took 4 days to receive money. Too long in my opinion, but they paid out eventually. Be aware that you need a fully registrated account and withdrawal limits can be low standard €500. Its... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After a full day after a withdrawal request I received an email that I can only withdraw €500 max per day. This will take forever to withdrawal assets. Not satisfied so far. I would like to change... See more
Company replied
Well i think you guys respond verry fast and always willing to help and thats inportant ! Like last time with my deposit so exually no complaint from me here
Company replied
Fast deposit and quick being able to play. Good vip managers with almost 24/7 contact moments. Withdrawal a bit slow takes up to 2/3 days. But in overall good bonuses and fast delivery!
Company replied
Company details
Written by the company
Boomerang Bet hit the market in 2023, operating under a Tobique license with a sharp focus on professional sports wagering. Unlike typical hybrid sites, this platform treats its sportsbook as the primary engine, leaving the casino to serve as a high-quality secondary feature. The sports environment prioritizes live action. In-play markets refresh constantly across football, basketball, and tennis, ensuring odds reflect every shift on the field. To sharpen your strategy, you can utilize the integrated bet builder or follow events via live broadcasts and real-time statistics. This setup grants you total control over how you structure your slips as the match unfolds. While betting takes the lead, the catalog features a massive 30,000-title collection from over 150 providers. You can pivot from the stadium to over 1,000 live dealer tables or explore a slot library that spans every imaginable mechanic. Everything remains accessible through a streamlined interface designed for quick transitions. Financial flexibility is a core strength here. The system handles 14 fiat currencies (like CAD, AUD, and PLN) and a wide array of crypto assets, including Cardano and Ripple: Limits. Withdrawals start at €10, with caps reaching €5,000 daily and €75,000 monthly; Support. A 24/7 live chat and an 8-category Help Centre ensure technical issues never stall your progress. Refine your betting tactics and access a massive game pool today at Boomerang Bet!
Contact info
Netherlands
- support@boomerang.bet
- boomerang.bet
2.7
Poor
925 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I get a lot of bonuses
I get a lot of bonuses. It is nice to play there because there you can play every game and every match could you bet on. There are a lot of deposit possibilities and the support is nice friendly and are responding very soon. If I was you I should play at boomerang!
February 13, 2025
Unprompted review
Reply from Boomerang.bet
Dear daniel derks,
Your enthusiastic review truly made our day! It’s fantastic to hear that you're enjoying our platform, taking full advantage of the bonuses, and appreciating the variety of games and betting options available. Creating a seamless and entertaining experience for our players is always our goal, so knowing that you’re having such a great time means a lot to us.
We’re also glad to hear that our multiple deposit options make transactions easy and convenient for you. Providing flexibility in payment methods is something we continuously focus on to ensure that every player can deposit and withdraw with ease.
And of course, a special shout-out to our support team! They work hard to assist players quickly and professionally, and your kind words will certainly motivate them to keep up the great work.
Thank you for taking the time to share your positive experience. We hope that your winning streak continues and that you enjoy many more exciting moments with us!
Best regards,
BoomerangBet Casino Team.
Massive improvement
Previously gave a bad review but site and customer service massively improved over the last few weeks.
February 10, 2025
Unprompted review
Reply from Boomerang.bet
Dear Gerard,
It’s always great to hear when a player notices the effort we put into improving our platform and service! Your feedback—both the good and the bad—helps us fine-tune every detail, and knowing that you've seen a massive improvement means a lot to us.
We’re committed to keeping this momentum going, so if there’s ever anything else you think could make your experience even better, don’t hesitate to let us know. Thanks for giving us another shot!
Best regards,
BoomerangBet Casino Team.
Reply from Boomerang.bet
Dear Michal,
Short, sweet, and straight to the point—just how we like it! We’re thrilled to hear you had a great experience. If there’s anything that stood out to you in particular, we’d love to know! Your feedback helps us keep improving and making things even better.
Hope to see you back soon for more good times!
Best regards,
BoomerangBet Casino Team.
They're mobsters... you don't see any more money from this range.
I deposited to you to play and I didn't see any more stolen money and also VB with you and I remember that 6 hours I see money after that I say that 10 hours after that a day goes by says that 24 hours and all Asia lie until I don't see any more gambling money that will steal money.
February 4, 2025
Unprompted review
Reply from Boomerang.bet
Salut Claudiu Lacatusi,
Vă mulțumim că ne-ați împărtășit experiența! Ne bucurăm să auzim că depunerea dvs. v-a adus câștiguri bune – este întotdeauna emoționant să vedeți jucători având momente de succes.
Sperăm că călătoria dvs. în jocuri va continua să fie plină de satisfacții și plăcute. Dacă aveți vreodată nevoie de asistență sau aveți întrebări, echipa noastră de asistență este aici pentru a vă ajuta.
Vă doresc mult succes în viitoarele jocuri!
Salutări,
Echipa Cazinoului BoomerangBet.
Not windrwal money
Not windrwal money 6 day its scam,dont play her im add screnshot
I made a deposit, I won money, I made withdrawals, 535€ and 200€ and 265€, they did not confirm it for me, after that the consultant said that they do not confirm a lot by transfer, I waited 6 days, and nothing, they said to cancel and make it as 1 withdrawal, but it is not confirmed .
February 4, 2025
Unprompted review
Reply from Boomerang.bet
Dear Lesek,
Thank you for feedback. We understand how frustrating it can be to wait for your withdrawals, and we truly appreciate your patience.
The processing time for withdrawals can vary depending on the chosen payment method, as well as the current queue of requests being reviewed by our financial department. Each withdrawal undergoes a detailed verification process to ensure the security of both your funds and your account. This process is handled in real-time, based on the order in which requests are received.
While we strive to speed up this process as much as possible, the current volume of requests has caused some delays. Please rest assured that your withdrawal is in the queue and will be reviewed accordingly.
We appreciate your understanding and patience as we work to complete your request.
Best regards,
BoomerangBet Casino Team.
worst casino there is
worst casino there is, DO NOT DEPOSIT MONEY ON THIS WEBSITE, THEY WILL LOCK YOUR WITHDRAWALS FOR NO REASON
January 24, 2025
Unprompted review
Reply from Boomerang.bet
Dear Outer,
We’re truly sorry to hear about your experience!
We’d like to investigate your situation thoroughly. However, without the details of your account, we’re unable to verify what might have happened.
Please reach out to us via email using the address linked to your registered account. This will allow us to check the specifics from our side and provide you with accurate information regarding your withdrawal.
We appreciate your time and hope to resolve this matter promptly.
Best regards,
BoomerangBet Casino Team.
This site give nothing!!
This site give nothing!!! these are scammers…
keep your money with you🙏🏽
January 27, 2025
Unprompted review
Reply from Boomerang.bet
Dear Lisa,
Thank you for sharing your feedback. We understand how frustrating it can be when luck isn’t on your side. However, we’d like to assure you that all our games operate fairly and are provided by licensed, reputable developers. The outcomes are determined solely by random, meaning neither we nor anyone else can influence the results.
While wins can never be guaranteed, we genuinely hope fortune swings your way soon. If you have any questions or need assistance, feel free to reach out—we’re always here to help.
Best regards,
BoomerangBet Casino Team.
Didn’t receive money from winning bet
I am a very good client but them are very disrespectful. I won 200 euros at the end I September by a bet with the 100% first deposit bonus . Guess what I didn’t take any freaking money . The support tells me one excuse I sent email they told me different excuse . These guys are even bad at lies . I will not give up until I get the money . They play with my money and if I don’t take them they will be punished but not from me unfortunately
September 25, 2024
Unprompted review
Reply from Boomerang.bet
Dear bottis,
Thank you for sharing your experience. We deeply regret hearing about the issues you’ve faced regarding your winnings. Your frustration is completely understandable, and we take such matters very seriously.
While we would like to investigate the details of your situation thoroughly and address it promptly, we are currently unable to do so without specific account information. To help us resolve this matter, we kindly ask that you contact us via the email address associated with your account. This ensures that we can securely verify your details and take the necessary steps to assist you.
Please know that we are committed to providing fair and transparent resolutions for all our players. We sincerely apologize for any inconvenience caused and hope to resolve this matter for you as quickly as possible.
Best regards,
BoomerangBet Casino Team.
Great support service
Great support service especially “Daniel” this guy really help me when I have some issues or something very helpful guy 10/10
January 15, 2025
Unprompted review
Reply from Boomerang.bet
Dear Marco Staňka,
Thank you so much for sharing your feedback! We're absolutely delighted to hear that Daniel was able to assist you effectively and that you found our support service to be helpful. It’s always rewarding to know that our team’s dedication is making a positive impact.
Daniel and the entire support team work hard to ensure that every player receives the help they need, so your recognition of his efforts means a lot to us. We’re grateful to have someone as dedicated as Daniel on board, and we’ll be sure to pass along your kind words to him.
We truly value your experience with us and look forward to continuing to support you in the future!
Best regards,
BoomerangBet Casino Team.
Boomerang revieuw
The friendly service en fast service of charly i asked for bonus they help me right away
January 9, 2025
Unprompted review
Reply from Boomerang.bet
Dear Bb Bb,
Thank you for your fantastic review! We're absolutely delighted to hear that you had such a positive experience with our service. Charly is indeed a valuable member of our team, and we’re thrilled that they were able to assist you quickly and with a friendly attitude. We believe that a personal touch goes a long way, and it’s always great to know our customers feel supported and valued.
We’re also happy that we could assist you with your bonus request right away. Our goal is to ensure that everything runs smoothly for you, and it’s rewarding to hear that we’ve succeeded in making your experience a positive one.
Thanks again for your kind feedback, and we look forward to seeing you again soon!
Best regards,
BoomerangBet Casino Team.
Carlos is a kind person but the…
Carlos is a kind person but the cashback system sucks..
January 6, 2025
Unprompted review
Reply from Boomerang.bet
Dear Sorakuni,
We appreciate you taking a moment to share your thoughts with us. It’s great to hear Carlos made a positive impression—kindness always goes a long way, doesn’t it?
We hear you, and honestly, feedback like yours is exactly what helps us improve. We want our cashback system to feel like a genuine reward, not a letdown. If you’re up for it, could you drop us an email or reach out via live chat to share more details about what didn’t work for you? Whether it’s the percentages, frequency, or something else, we’d love to hear your perspective so we can address it.
We’re all ears and ready to make things right. Thanks again for keeping it real with us!
Kind regards,
Boomerang.Bet Team
Update ..Still getting messages from a company claiming they don't have me in their system.Why no one should ever deposit any funds with the Boomerang group of companies
Update ...While Boomerang-Bet claims to not have my details , they continue to send me emails with the same boomerang in their logo..And while Boomerang.Bet acknowledged that they were working hard every day for weeks to give me answers , lol..If you play on any of these sites , you will almost certainly have lost your money on deposit no matter how much you win or lose......
I have learned much about these people since they changed my bet to lose 4 days after paying me and what I have found consistently by reading thousands of reviews , is that the main company that has various Boomerang betting sites has a well earned reputation for taking client funds and claiming they do not know who clients are , or why they are having problems , as they address the hundreds of 1 star reviews , which are easily located all over the internet...
Boomerang is quick to always start by "'we understand your frustration "".and believe me they do AS THE REASON IT TAKES A MONTH TO GET A RESPONSE FROM THEM OTHER THAN AUTO , IS BECAUSE THEY HAVE THOUSANDS OF FRUSTRATED CLIENTS AT ANY GIVEN TIME ...
Boomerang is licensed under an umbrella group , registered with offshore accounts , never reply with a persons name "Kind regards,
Boomerang.bet Team ID: E9GY7K '' refer to themselves in the third person ""the provider has finally provided us with a reason your funds are missing """ and are far more serious about answering every 1 star review within a few days, than they are in explaining why you suddenly have no funds showing , can not access them , can not pass KYC and..... in general...(reported by hundreds) , can never see or touch the money that became theirs , the moment you deposited it...Believe me , as again REPORTED BY HUNDREDS ON TRUST PILOT ALONE , the Boomerang group understands your frustration very well, and the fact they called their platforms Boomerang , knowing that once you release funds that will almost always migrate back to them ...shows they even have an enormous sense of humor about how frustrated the vast majority of their past clients will become
On Trust pilot alone they have 84 , 1 star reviews under Boomerang-Bet and of the approx 200 , 5 star reviews that have all the hallmarks of being fake, supposedly trying to refute the bad, 155 are written by those that have only ever wrote 1 review ( or 2 if both for Boomerang ) , the reviews are usually 3 lines or less , and some hilariously say that withdraws are fast even though you can not do KYC until after you want to withdraw ..which is A MASSIVE RED FLAG...born out by the hundreds of past customers posting on here , who only found out they lost their money
, when they finally decided to ask for it !
Trust pilot is a wonderful site and the damage their open platform can do to bad actors , by those who honestly report their horror stories , can easily be seen and felt , by how rigorous Boomerang is at answering every review , even when as stated earlier , Boomerang.bet , Boomerang-Bet , and various other Boomerang Casino platforms , have long stopped answering clients , after their funds eventually go missing , or more often , they find their account frozen or account mysteriously closed..
On the Boomerang.Bet review page we can find an additional , almost 200 , one star reviews and like the other review page , the main thing in common is funds missing and accounts frozen , all the while with limited to no response from customer service...
In my case I waited nearly 1 month with weekly auto responses claiming that they ""understood my frustration "" and were "" working very hard to provide an accurate explanation"".and .In the end they HILARIOUSLY simply said the reason they took back funds , changed a win to lose after 4 days ( If they make a "mistake" and cheat you , it is in their rules that you can not appeal after 48 hours LOL ) and provided no notice or explanation for a month was.."'mismatched information"'and they offered a bonus I would need to win with so many times to claim that winning the lottery holds better odds... I am truly grateful for Trust Pilot , for while I did not even take Boomerang's bonus offer, as I know I would never collect if I won , this site has done their best to provide a great opportunity for us to fight back against a well oiled machine that is in the business of taking our hard earned money by any means necessary. My wish for 2025 is that YOU check off the hundreds of 1 star reviews as useful , warn everyone about how dishonest this group of companies really are,and if a victim post other reviews as much as possible so that we can save as many people from the""Boomerang "" effect as possible in 2025. THINK and .Choose to take your entertainment funds to any of the other hundreds of well established and honest sites in the coming year and you will already have won by not depositing anywhere that starts with Boomerang !
December 28, 2024
Unprompted review
Reply from Boomerang.bet
Dear Murray Flewelling,
Thank you for taking the time to share your concerns. We understand that you are disappointed and frustrated with your recent experience, and we genuinely regret that our service did not meet your expectations.
However, we would like to clarify that some of the statements in your review may not accurately reflect our internal policies and procedures:
We operate under a valid license and adhere to strict regulatory requirements, including Know Your Customer (KYC) procedures. These checks are standard industry practice and are intended to protect both our players and the integrity of our platform. While sometimes time-consuming, they are a necessary part of providing a safe gaming environment.
Our goal is to ensure fair and transparent processes for all players. If there are any discrepancies with account balances or transactions, our Support Team investigates each case individually to provide a thorough and accurate resolution. Unfortunately, in your case, we have been unable to alter the outcome of your bet after a detailed review, as it was concluded that all actions fell under our Terms & Conditions.
We always strive to address player inquiries in a timely manner. We sincerely apologize if you felt our responses did not arrive quickly enough. However, please note that complex cases may require more time to investigate.
We understand that our final decision did not align with your expectations. As a gesture of goodwill, we have offered you a bonus. This offer remains valid should you decide to continue using our platform. If you have any further questions or need clarification, our Support Team will be more than happy to assist you.
We value all feedback—including critical reviews—as it helps us refine and improve our services. Thank you again for sharing your perspective, and we wish you all the best.
Kind regards,
Boomerang.Bet Team
Avoid at all costs
Avoid at all costs. Total scam.
I was playing roulette with my real balance. However when I won a good bet of $100 all that balance I won went into bonus bets, instead of my real balance.
However, all the previous bets used and lost went from my real balance. But when I won same rule didn't apply, it was credited to a bonus related to pokies on another part of the website.
When asked why the other bets went from bonus balance and then credited to real balance when won, I got no response.
They will let you lose the money but if you win you won't be able to get that money. It will most likely be locked behind their system of transfering your winnings to the bonus balance, which requires you to bet almost 50x what you won before they allow you to withdraw it.
December 14, 2024
Unprompted review
Reply from Boomerang.bet
Dear Bob S,
Thank you for taking the time to share your review. We truly regret that your recent experience did not meet your expectations, and we can understand your frustration with the situation.
We take all player feedback seriously, especially when it comes to issues related to balances and winnings. Our aim is to ensure that every player has a fair and transparent experience. We want to look into this matter thoroughly to understand what happened.
To investigate this properly and review the details from our side, we kindly ask that you reach out to us via email from your registered address. This will allow us to securely access your account and assist you with a full review of the situation.
We are committed to resolving this issue and ensuring that you have the support you need.
Best regards,
BoomerangBet Casino Team.
Warning. Scam
I have to warn you. I do not react impulsive and with emotions. I won about 4000€. Transfer to bet is easy. But if you want to withdrawl it is impossible. All my information stands on green. But after 38 mails I reached nothing with getting a withdrawl. A lot of stupid reactions I got. Even a lot of the same reactions. As a copy They hope you will gamble further in the meantime. I am an investigator and wanted to prove how it would end. I searched and found out that almost all positive feedbacks are fake. I stayed always deacent. Than they would have no reason to block me. I think I will get a reaction from them....how could this happen.....thank you for your reaction so we can learn. Etc. Etc. People.....if you want to give your money away please play!
December 11, 2024
Unprompted review
Reply from Boomerang.bet
Dear Peter,
Thank you for sharing your concerns with BoomerangBet Casino. We understand how frustrating this situation must be for you. After carefully reviewing the details from our side, we can confirm that the issue you're experiencing seems to be related to the way the withdrawal request was submitted.
We kindly ask that you carefully review the instructions we’ve sent you via email and ensure that all the required details are filled in correctly. It’s important to follow the process step by step to avoid any potential issues.
We believe that by following the provided guidelines, you’ll be able to successfully submit your withdrawal request. If you have any doubts or need further assistance, please don’t hesitate to get in touch with us again. We’re ready to help and resolve this for you.
We appreciate your patience and understanding, and we’re looking forward to helping you complete your request.
Best regards,
BoomerangBet Casino Team.
Super online experience
I am super thankful this online casino does allow bonus buys and automatic spins that you can set how you want. Had a great win the other day!
Love the costumor service aswell its round the clock and everytime super apreciative, helpfull and nice!
November 29, 2024
Unprompted review
Reply from Boomerang.bet
Dear Damiën Davenschot,
We are absolutely thrilled to hear about your fantastic experience with us! Your kind words have truly made our day. It’s great to know that the bonus buys and spins have made your gaming experience even better—it's all about giving you the flexibility to play the way you enjoy most. And of course, we're over the moon that you had such a great win!
Your praise for our customer service is also incredibly appreciated. We take pride in offering round-the-clock support, and it’s wonderful to hear that our team has been helpful, friendly, and always ready to assist you. We’ll be sure to share your feedback with the team to keep the positive energy flowing!
Thank you again for taking the time to share your thoughts. We’re committed to making every moment with us as enjoyable and rewarding as possible, and your feedback motivates us to keep improving. Here's to many more wins and great experiences ahead!
Best regards,
BoomerangBet Casino Team.
Great help by Timo!
November 28, 2024
Unprompted review
Reply from Boomerang.bet
Dear Jan Runia,
It’s so rewarding to hear that Timo was able to provide you with great assistance! We’re proud of our team, and Timo’s commitment to helping players is exactly what we aim for. Your feedback is a wonderful reminder of the difference great support can make in enhancing your experience.
We’ll be sure to let Timo know how much you appreciated his help—it truly motivates us to keep delivering top-notch service.
Looking forward to seeing you continue enjoying everything we have to offer!
Best regards,
BoomerangBet Casino Team.
Glenn-Ray Snoeck his review
Khloe is great suport super kind and friendly she just Made my dat a bit beter by being just a wonderfull person !
November 26, 2024
Unprompted review
Reply from Boomerang.bet
Dear Glenn,
What an absolute delight it was to read your feedback! Your thoughtful words about Khloe truly brightened our day, just as she did yours. It’s wonderful to hear how her kindness and friendliness left such a positive impression on you.
We’re incredibly proud to have Khloe on our team, and your feedback is a testament to the genuine care she brings to every interaction. It’s moments like these that remind us why we strive to create not just a great experience, but meaningful connections with our players.
Rest assured, we’ll make sure Khloe knows just how much her support meant to you. Your kind words will undoubtedly bring a smile to her face, just as her assistance did for you.
Thank you for sharing your experience! Here’s to many more bright moments ahead!
Best regards,
BoomerangBet Casino Team.
Great site and great support by khloe
November 14, 2024
Unprompted review
Reply from Boomerang.bet
Dear Samuel Geelink,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with both our site and support team. We’re committed to providing a user-friendly platform that’s backed by a dedicated and responsive team, and it’s fantastic to know that we’ve hit the mark for you.
Your satisfaction means the world to us, and we’re here to make sure every visit is just as enjoyable as the last. We look forward to continuing to provide the seamless and attentive service that keeps you coming back.
Thanks again for your kind words — we’re grateful to have you with us!
Best regards,
BoomerangBet Casino Team.
9 April 2024, never will I forget
9 April 2024, the day I won't forget...
After blocking me from legal casino's in the Netherlands. I found my way (stupit me) to gamble at Boomerang.net
First 50, then 100, then 500. You know how it goes...
I think I spended 2000/3000 euro's before a big hit came. 74K on Gates of Olympus.
Trilled that I was (live changing money), found out that they had a withdraw limit.
10K a week, 30K a month. No so bad you will think, I will wait my time and draw the money in 3 times...
Well that was an illusion!... Tried withdrawing money for 2 straight weeks and got rejected every 2 or sometimes 3 days in a row before 1 withdrawal would work (maximum of 1k per day). No obvious reasons. Really vague reasons all the time.
I did follow up everything what they ask me to do concerning the security procedures and still after all those steps they would reject more then they would accept a withdrawal.
As a loyal customer (gambler) you will get also a VIP manager included with your VIP status. After a while I gambled so much I had the the second highest VIP status. Which included: Higher withdrawel rates.
Well not for me... Because they said (in business terms) I did not gambled enough yet (I think at this point I gambled around 40K!), gamble more and we will contact you for better withdrawel rates.
I was lucky to withdraw at the end around 5K (of the 74K I had won), before my gamble addiction lost the rest of my winnings.
After my balance was zeroed out I never received any more messages from my 'personal VIP manager'...
This casino, doesn't know what they have done to me. If they wanted to make me a winner they could have done that. But instead they almost made me **** myself for a couple of euro's....
Thank you Boomerang.net...
------------------------------------------------------
It's now been over a month since I contacted Boomerang Casino regarding this review.
----------------------------------------
First response (20 nov):
I am really sorry that this situation happened. I am happy to help you so that your stay on our site will bring you only positive emotions in the future.
I understand that you are most interested in raising the withdrawal limit, right?
----------------------------------------
Now they want to increase my withdrawal limit? Are you kidding me? Is this response meant to offend me?
After politely asking if this was truly how they intended to handle the situation, they promised me they would come up with a compensation.
It has now been over a month, and I have sent five messages to remind them of their promise. Yet, there is still no compensation.
I will continue to update my experience as new developments arise.
April 9, 2024
Unprompted review
Reply from Boomerang.bet
Dear Meri Patist,
Thank you for sharing such a deeply personal and detailed account of your experience. We are truly sorry to hear about the difficulties you faced and the frustration this situation has caused.
Firstly, congratulations on your incredible win—it’s understandable why such a life-changing moment would fill you with excitement. However, we deeply regret that the withdrawal process did not meet your expectations and caused unnecessary stress during what should have been a celebratory time.
We would like to reassure you that our withdrawal limits and procedures are designed to ensure the security of funds and compliance with our policies. However, we also recognize that every player’s experience is unique, and we are committed to thoroughly investigating your concerns to understand what went wrong in your case.
Please allow us the opportunity to review the matter further. Kindly email us with your account details, and our team will take an in-depth look at the situation. We want to ensure you receive a full and transparent explanation of the challenges you encountered and address any unresolved issues.
Your feedback about VIP management is also invaluable. While we strive to provide exceptional support to our VIP players, your experience highlights areas where we can and must do better.
We deeply appreciate you bringing this to our attention, and we are here to support you in any way we can. Thank you again for sharing your story, and we hope to restore your trust in our platform.
Best regards,
BoomerangBet Casino Team.
They won’t credit bonuses
I’ve never seen any site handle their promotions like this company.
The ‘Weekly Reload Bonus’ is available for your first deposit of the week.
Two weeks in a row now they refuse to credit me.
Going back and forth in emails - when asked “when was I credited?” They simply have said “earlier”
There is zero care factor in crediting the bonuses they advertise.
If I could give zero stars.
I would
November 5, 2024
Unprompted review
Reply from Boomerang.bet
Dear Dan,
We sincerely apologize for the disappointment you experienced with our bonus. It’s deeply important to us that each player feels valued, and we want to ensure that all advertised promotions are credited accurately.
Your feedback matters to us, and we understand how disappointing it can be to go back and forth without a clear resolution. To address this matter directly and swiftly, we kindly encourage you to reach out to our support team via live chat or email. Our dedicated agents are well-equipped to look into your account and provide the assistance you need to resolve this issue.
We’re ready to make sure your experience with us reflects the quality and care we strive to offer. Please don’t hesitate to get in touch, as we’re fully committed to helping you enjoy your time on our platform with all the bonuses you expect.
Thank you for bringing this to our attention, and we hope to restore your confidence in our services soon.
Best regards,
BoomerangBet Casino Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.