Boostelectric Reviews 252

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The website is completely misleading and false advertising, it states the bikes are "true 200w motor" and they're not, they are a standard 100w motor. Anyone can take the plastic motor housing off an... See more

Company replied

Rated 4 out of 5 stars

Everything is excellent like, their communication and items they mentioned but the issue is charger extension cable is 2 pin where in UK all socket used by 3 pin and also when I speed up into 2 then... See more

Rated 5 out of 5 stars

Can not say enough good things about this company. Due to the item I originally wanted not being in stock as soon as I'd hoped I was contacted by Sebastian and what can I say.....polite, informative a... See more

Company replied

Rated 5 out of 5 stars

So far so good have not been out on bike yet but arrived complete and in perfect condition. Only minus is no tools to put bike together and very sparse booklet to give hardly any information on b... See more

Company details

Information provided by various external sources

Boostelectric is an online shop provides electric scooters in UK. We offer high quality foldable electric scooters with a fast delivery in UK. Get around the city with our electric scooters and experience the streets like never before. In an ecological and efficient way for your pocket. Never miss a deal with our price. We have honest product and shop reviews to help you make the best decision.


Contact info

3.4

Average

TrustScore 3.5 out of 5

252 reviews

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Rated 5 out of 5 stars

E-bike, from Boostelectric .

The bike arrived very well packaged no damage to the box , within 15 minutes the bike was unfolded so straight forward I didn't need to consult the instructions, within half an hour I'd fitted the reflectors to the wheels and the rack, with power in the battery I test rode the bike .
I do feel the instruction manual should have more information than it does. 5*****.

May 14, 2022
Rated 5 out of 5 stars

I purchased my ebike here 2 weeks ago

I purchased my ebike here 2 weeks ago. Delivery schedule was good and bike arrived exactly as advertised. It was easy to assemble and was great to ride.
When the battery needed charged my power supply didn't work. I contacted the company and the matter was dealt with swiftly and the issue was resolved with the delivery of a new power supply.
It was very refreshing to have a company with such excellent customer service.
I can't recommend them highly enough. Excellent from start to finish.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Hitway folding e-bike 20 inch.

Ordered and received a folding electric bike from Boostelectric. Quick delivery, excellent bike and faultless customer service from Sebastian, who is a real gentleman and goes out of his way to ensure customer satisfaction. The bike and Sebastian were so good we have ordered a second one.

May 12, 2022
Unprompted review
Rated 4 out of 5 stars

Slow delivery but great product

Very slow to deliver, but product is as expected. Haven't worked out how to get full electric mode even though the description stated it was possible to do so.
Ended up getting sent another a few days after receiving the product, not sure how that happened but hopefully the company received it back safely

May 11, 2022
Rated 4 out of 5 stars

Very quick delivery of electric bike.

Very quick delivery of electric bike.

Easy to assemble, just worked straight out of the box.

Not thoroughly tested yet but a ride of several miles was very good.

Looking forward to riding some more.

May 5, 2022
Rated 5 out of 5 stars

Absolutely thrilled to bits with our…

Absolutely thrilled to bits with our bk6 bikes. Not been too far yet on them.. can’t wait to venture further a field. Very easy to set up, sturdy. Very easy to attach rear carrying bag. Arrived in good time and packaged well. Many thanks Boostelectric

May 2, 2022
Rated 5 out of 5 stars

My order for a Hitway 20" electric bike…

My order for a Hitway 20" electric bike was handled fast and efficiently. When it arrived, I found it excellently packed, and easy to unpack and assemble. I had a problem initially getting it working, but a quick call to Boostelevctric identified the problem, and all was well. I have no hesitatiion in recommending this company and hope I will have long service from my new bike.

April 28, 2022
Rated 5 out of 5 stars

Have just purchased the ADO16 electric…

Have just purchased the ADO16 electric bike from you, very impressed with the quality and build of the bike, easy to assemble, impressed with extra items, the phone holder & pump, just been out for my first ride, very smooth and easy to ride, quick and easy gear change. A very happy customer

April 25, 2022
Rated 5 out of 5 stars

So far so good have not been out on…

So far so good have not been out on bike yet but arrived complete and in perfect condition.
Only minus is no tools to put bike together and very sparse booklet to give hardly any information on bike,also charger not Uk 3 pin so will have to buy an adapter not a massive problem but would be nice to have these things thrown in

April 19, 2022
Rated 1 out of 5 stars

If i could give

If i could give - 5 (minus) stars, i would be most happy.
I bought an Ouxi V5 e-bike from them, after 3 months using it had broke down, i found the motor cable broken, i sent emails for asking support, no reply, not answer at phones, they are scammers.

April 8, 2022
Unprompted review
Boostelectric logo

Reply from Boostelectric

Hey BM. What was your order number? I’ve not had any emails or phone calls about a broken motor cable. Please check you have the right contact details and get in touch asap by either calling 01245939495 or emailing info@boostelectric.co.uk
Kind regards
Sebastian

Rated 4 out of 5 stars

Model: BK6 (E-Bike)

Everything is excellent like, their communication and items they mentioned but the issue is charger extension cable is 2 pin where in UK all socket used by 3 pin and also when I speed up into 2 then the battery charge go down quickly. One missing part to the right handle which is starting switch has been shown on the video.
After all thanks for the E-Bike delivered in 2 days.

April 5, 2022
Rated 5 out of 5 stars

An excellent product at a very…

An excellent product at a very reasonable price. Communication was also first class. The only thing that ruined the experience was the carrier delivered my ebike to the wrong address in our village. However Sebastien from Boost Electric got straight onto the carriers case, and with a lot of time and effort on the part of both Sebastien and myself we were able to locate and retrieve my bike. The bike is beautifully made and was only let down by a faulty charger which again credit to Sebastien at Boost Electric was soon resolved, even though at the time he was on holiday. I wouldn't hesitate buying with confidence from Boost Electric again, as sure as it will happen for me.

April 4, 2022

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