I have been using Boosteroid for months now, and I can certainly say this is one of the bests sites I have ever subscribed to. Affordable, their support team is very professional and always ready to a... See more
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I love Boosteroid, they're cheap, reliable and user friendly. I've been using it a couple months and sure sometimes i can get a crash or two but its so rare i hardly call it an issue. The games run pr... See more
I got Boosteroid so I could play Windrose during my free weekend, but the game has been down for maintenance the entire time. Meanwhile, it’s available without any issues on GeForce Now or steam — so... See more
Company replied
Good hardware, affordable plans and no stupid limits like on certain other cloud gaming platforms. Support is also always there to help. Can only recommend it if you are close enough of a datacenter!
Company details
Written by the company
Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games. Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet. Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market. Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc. Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.
Contact info
Austin, United States
- boosteroid.com
Breach of guidelines
Very good assistance thank you so much
March 9, 2026
Unprompted review
Quality is very bad even if u have good…
Quality is very bad even if u have good and fast internet connection that dosent help . I really dont recommend this site and app for gaming.
March 8, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, even a good and fast internet connection might get unstable under various factors, so we recommend checking our connection improvement tips from the Help Center. It's also recommended to reach out to our 24/7 support team for a thorough investigation of your sessions if the common tips don't resolve the issue.
We appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
TOO LAGGY to play won't refund
TOO LAGGY to play, Boosteroid will not issue a refund as they claim I've opened a game and therefore used the subscription.
You have to to try play a game to find out the service doesn't work.
They take full 12 months of subscription.
If you complain of their Reddit thread they will delete your post and ban you.
SCAM COMPANY AVOID
I can show trust pilot evidence this is real review.
March 6, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used. Moreover, the connection with our servers can be tested via our site before purchasing the subscription.
Nonetheless, we appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
Really good support.
March 5, 2026
Unprompted review
Great Cloud Gaming Service
I have been using boosteroid for many hours, and it fends off against the cloud gaming competition extremely well. Library is massive and there is no limit on how much you can play! Truly a great service, never had connection problems or performance issues. FYI (i have about 150mb download, 50 upload and an average of 10ms ping on their closest server)
On top of that their support is incredibly fast with their replies! Just recently i had a technical question to ask, and one of their representatives "ShiftSupernova" answered in minutes and gave ma a clear and competent answer to my question. Truly reccomend the service.
March 5, 2026
Unprompted review
Horrible refund policy
Alright VMs, but horrible refund policy. If you forget cancelling subscription - there is now way of refunding your money. Therefore they are getting 2 stars as total service.
March 5, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Most of our subscriptions are recurring, and you can cancel the subscription if you don’t want to renew it. If you do not cancel the subscription, you will be automatically provided with the next one, and no refund will be possible.
Nonetheless, we appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
Very reliable
Very reliable, affordable and great performance for games.
February 21, 2026
Unprompted review
Great service, price and tech support
Great service, has way more apps than competitors on a lower price. Great 24/7 tech support.
February 26, 2026
Unprompted review
No refund, even if their services don't work.
I bought their service in hope of playing games on my Mac. However, their service did not work at my location at all. Their no refund policy is in this case really frustrating and I still want my money back.
February 7, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.
Our service works in Germany, so we recommend reaching out to our 24/7 support team for a thorough investigation of your issues. You can contact them via our sites after passing the chatbot or directly at support@boosteroid.com
Best regards,
Complaints team
Problem with save and android
I’ve been using the service for quite a while. Back then, there were a lot of issues. First of all, there are problems with saving in Steam games, you absolutely have to save before exiting, because if the game crashes or the power goes out, for some reason the cloud saves won’t be there when you launch it again. For example, this happened to me with Detroit: Become Human. However, Death Stranding on Epic Games worked fine.
I also wouldn’t really recommend it for phones, and that’s actually why I bought it. On PC, the image quality is just about acceptable, but on a phone everything gets blurry, even though I have a 5 GHz connection and I’m in Ukraine, close to the servers.
Overall, the service is okay provided you play on a PC and connect your router to the PC via cable. Also, make sure to check before every exit whether your game has synced to the cloud. But with blackout conditions, that’s not always possible, and that’s what really annoys me.
February 22, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, cloud save synchronization may fail if the game and a session aren't closed properly. Such operations are handled via the game launcher, and we can't affect it directly.
Once a connection is suddenly lost with the user, our system automatically closes the game in order to trigger cloud synchronization on the launcher side, but there still might be an issue on its end, which leads to the loss of progress.
As for the mobile usage, we do recommend using a 5 GHz Wi-Fi connection since it's more stable than a 2.4 GHz one. However, there are other factors that may negatively affect the connection. For example, the network will be unstable if it's used by other devices or applications. Also, the selected server might be located further than the closest one, which also increases the latency and destabilizes the connection. We recommend checking our connection improvement tips so the overall experience can be improved.
We appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
maybe it works on games that is not as…
maybe it works on games that is not as precise like counter strike, but that was the purpose i bought a sub. its laggy, not exact, its not by much but enough so u cant play.
no refund, they wont accept refund.
they sell a product that didnt work and refuse refund, i played 3 minutes.
definition of scam.
February 21, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.
The input latency is usually higher in multiplayer games. Besides your ping to our servers, you will also encounter a ping from our servers to game servers. Nonetheless, we recommend checking our connection improvement guide to minimize the latency as much as possible.
Best regards,
Complaints team
Best and the most reliable cloud gaming…
Best and the most reliable cloud gaming service fast replies on email and very polite service requested a game and they added it the next week best company
February 11, 2026
Unprompted review
Nice service!
The gaming service is working well. The games available can be played easily and without problems.
Support is fast and friendly, too. I contacted them, and they were available immediately.
February 17, 2026
Unprompted review
this is an absolute scam
this is an absolute scam, the servers are there only to barely work(very high input lag, with supposedly having a server 8ms away, and frame drops it is unplayable) take your first month of payment with no refund options. Stay away and use geforce now.
Boosteroid you want to prove you are not a scam? provide refunds or trials
February 15, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used. Free trial option is not available as of now, but it might be added in the future.
As for the technical problems, there are various factors that may cause them. We recommend checking our connection improvement tips from the Help Center. Moreover, you can contact our 24/7 support team for a thorough investigation of your sessions.
Best regards,
Complaints team
Best cloud gaming service to exist to…
Best cloud gaming service to exist to this date.
It has 24/7 support and support is actually pretty helpful and nice
February 13, 2026
Unprompted review
In fact
In fact, we had a lot of problems and I asked for help from tech support many times, they always tried to help me and most often they helped me, I'm glad that cloud gaming is developing in my region
February 14, 2026
Unprompted review
Boosteroid is a scam, AVOID
Boosteroid is a SCAM. I purchased and activated a week-long Ultra subscription today and after a few hours, I was suddenly unable to login to my account. I had to reset my password and after I logged in, I noticed my subscription was magically changed back to "Guest" and I was unable to play any games. I bought the subscription code from Kinguin from Boosteroid's official account with cryptocurrency. I believe they chose to do this because they knew I wouldn't be able to get my money back since I paid with crypto. Don't trust these scammers!
February 13, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Please reach out to our 24/7 support team for a thorough investigation of your case. They should be able to find your account and find out what happened with the subscription.
Best regards,
Complaints team
Boosteroid used to be a top-tier…
Boosteroid used to be a top-tier company. At the moment, be cautious when purchasing new subscriptions. Although they offer attractive plans at low prices, the current service is among the worst I’ve experienced.
You will quickly regret paying for it. The service is extremely slow, with very high ping — even if you are located close to the server. The 4K image quality is heavily pixelated and unstable. On top of that, they do not provide refunds.
Terrible service.
February 12, 2026
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.
There are various factors that may negatively affect the connection, so we recommend checking our connection improvement tips from the Help Center. It's also recommended to reach out to our 24/7 support team for a thorough investigation of your sessions if the common tips don't resolve the issue.
Nonetheless, we appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
Good Support Team
I was having troubles with the login in a specific game and the support team was there all the time and guide me to fix the problem 🤜🤛
February 11, 2026
Unprompted review
Voided my credit balance
Voided my credit balance, no refund, no warning they just want a new subscription.
It's a real cheek you charge for a subscription and then want VM credit on top of that. Never using your service or recommending yours ever, I'd rather recommend your competitor, who I'd rather use if they consider expanding to my region.
December 15, 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Most of our subscriptions are recurring, and you can cancel the subscription if you don’t want to renew it. If you do not cancel the subscription, you will be automatically provided with the next one, and no refund will be possible.
Also, all payments are processed via third-party payment solutions, and billing is handled automatically on their end. Therefore, there is no notification regarding the upcoming subscription renewal.
Nonetheless, we appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
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