I have been using Boosteroid for months now, and I can certainly say this is one of the bests sites I have ever subscribed to. Affordable, their support team is very professional and always ready to a... See more
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I love Boosteroid, they're cheap, reliable and user friendly. I've been using it a couple months and sure sometimes i can get a crash or two but its so rare i hardly call it an issue. The games run pr... See more
I got Boosteroid so I could play Windrose during my free weekend, but the game has been down for maintenance the entire time. Meanwhile, it’s available without any issues on GeForce Now or steam — so... See more
Company replied
Good hardware, affordable plans and no stupid limits like on certain other cloud gaming platforms. Support is also always there to help. Can only recommend it if you are close enough of a datacenter!
Company details
Written by the company
Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games. Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet. Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market. Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc. Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.
Contact info
Austin, United States
- boosteroid.com
Breach of guidelines
Absolutely ASS if you live in the USA
Absolutely ASS if you live in the USA! Either you have terrible quality of stream or a glitch happens. I cannot play RDR2, the game is completely frozen. I can hear everything in the game going on but the actual visuals are not moving. In call of duty: cold war, theres a minor glitch in a corner of random colors. DO NOT RECOMMEND!
December 2, 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Please get in touch with our 24/7 support team so we can properly investigate the issue. You can do it via a live chat that's available on our site once you pass a chatbot or at support@boosteroid.com.
We look forward to hearing from you.
Best regards,
Complaints team
Service was “fine” but the customer…
Service was “fine” but the customer support is the worst I have ever seen. No one responds on twitter, no one responds to emails. And they the finally do you get one condescending message that was not even correct in what they said. Then of course no response to your reply.
If you are happy with not having to ever contact them for support I guess it’s fine. But a terrible terrible company for support
November 27, 2025
Unprompted review
Reply from Boosteroid
Dear user,
We can see that our team already responded to your request 6 days ago via email. As mentioned, most of our subscriptions are recurring, and if you don't want to renew your subscription, you need to cancel it before the renewal date.
Since the subscription was cancelled after it was already renewed, no refund will be possible.
We appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
It's one of my favorite cloud gaming…
It's one of my favorite cloud gaming services as I canplay on my firestick 4k max with 0 compression on ethernet and get 4k 60 fps native games unlike geforce now that locks 4k unless you have a shield tv i love boosteroid and hope they keep up the updates and making the platform the best cloud gaming service ever!
December 2, 2025
Unprompted review
Good gaming experience overall.
Game selection is great on this platform. I had an issue with the COD Modern Warfare game save, and it was resolved within a day. Good gaming experience overall.
November 28, 2025
Unprompted review
Customer service is fast and efective
Customer service is fast and efective! Strongly recommended!
November 29, 2025
Unprompted review
Fast support and excellent streaming…
Fast support and excellent streaming quality.
November 28, 2025
Unprompted review
A devoted team/company
well boosteroid really cares about the service and the consumers, they are fast on improvments on answers and everything
November 27, 2025
Unprompted review
Scammers
Awful live chat. Was talking to a someone named galacticshadow who had absolutely 0 care for my situation. I wanted a refund for a subscription that I canceled and it still kept me subscribed! Refused to refund me and kept telling me its our policy so now I have to chargeback with my bank...
November 25, 2025
Unprompted review
Reply from Boosteroid
Dear user,
In our system, we see that the subscription was cancelled 10 minutes after it was renewed. Most probably, you haven't finished the cancellation process, as there is no technical possibility to renew a cancelled subscription on our service.
Since the subscription wasn't cancelled in time, you were automatically provided with the next subscription, and no refund will be possible.
We appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
sometimes lagy games dont save on their…
sometimes lagy games dont save on their machne and you have to logging everytime + they charged me automaticly and refused to refund even if i dont use it
November 25, 2025
Unprompted review
Reply from Boosteroid
Dear user,
Unfortunately, the cloud sync process can fail if the session is closed improperly, which may result in data loss. We recommend closing the game, waiting until the synchronization is finished in its launcher, and closing the session via its overlay.
Regarding the automatic charge, most of our subscriptions are recurring, and you can cancel them if you don’t want to renew. If you do not do that, you will be automatically provided with the next subscription, and no refund will be possible.
We appreciate your feedback and thank you for taking the time to share it with us.
Best regards,
Complaints team
10/10 would recommend
I love having Boosteroid as I cannot play most games on my MacBook but with Boosteroid this no longer as issue! I can easily play games on the go (with good internet). The customer service is quick, friendly, and very helpful. The price is fair and I feel that my data is safe. 10/10 would recommend.
November 23, 2025
Unprompted review
The coolest cloud service I've ever…
The coolest cloud service I've ever seen)
November 23, 2025
Unprompted review
1/5 Stars
1/5 Stars - Pure Scam Designed to Trap You
I wish I could give this zero stars, but one is the lowest. Boosteroid's entire website and signup process is a deliberate maze of confusing pop-ups, buried fine print, and misleading "instant access" buttons that pressure you into subscribing before you even understand what you're buying. The pricing page throws around vague "starting from €7.49" without clearly explaining the commitment—it's annual by default, and good luck spotting the opt-out buried in a tiny footer link that requires scrolling through walls of legalese.
Once you're tricked into hitting "subscribe," boom—your card is charged, and that's it. No trial period, no grace window, and their ironclad no-refund policy (hidden in the Terms & Conditions you "agree" to without reading) kicks in immediately. I tried contacting support right away, but their "24/7 chat" is a joke—bots that loop you in circles until you give up. They straight-up admitted no refunds "per policy," leaving me out €90 for a service that lagged horribly on my setup anyway.
This isn't user-friendly design; it's fraudulent engineering to confuse and convert impulse clicks into locked-in payments. Avoid at all costs—there are better cloud gaming options that don't treat you like a mark. Steer clear!
November 23, 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for your experience.
Please contact us at complaints@boosteroid.com so that we can discuss the mentioned problems. Please set the email subject to "Trustpilot review" so that the letter can be easily found.
We look forward to hearing from you.
Best regards,
Complaints team
I’m satisfied with service but…
I’m satisfied with service but sometimes I experience queues. But service looks fine. Quality pretty pleasant
October 18, 2025
Unprompted review
Best Cloud gaming service available for…
Best Cloud gaming service available for the price. Excellent customer service.
November 21, 2025
Unprompted review
Better than year ago
November 19, 2025
Unprompted review
Unusable with Steam Cloud save
Three instance crashes within 4 days of gameplay. The instance goes down before the Steam client has a chance to upload your save, so if your game relies on syncing with the Steam cloud, you'll basically lose the entire progress of the session.
When asking the support person "SpaceCat", the only thing they said was "We apologize for the inconvenience."
No information of what caused the crash, when it's going to be solved nor any kind of compensation for the wasted time was provided.
November 19, 2025
Unprompted review
Reply from Boosteroid
Dear user,
Thank you for your review, and we are sorry for the issues you experienced.
We have sent you an email; please check your inbox (including the spam folder) and reply at your earliest convenience.
We are looking forward to your reply.
Best regards,
Complaints team
Customer service is very good and they…
Customer service is very good and they responding so fast. Highly recommended!
November 18, 2025
Unprompted review
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