We love having Boostlingo available whenever, wherever we need language services! As a personal injury law firm, we work with clients from all backgrounds who speak many different languages. Boostling... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Boostlingo is the greatest thing since sliced bread. I've been using it for six months now. I am always connect with a translator within 30 seconds and my clients absolutely love it because they don... See more
Company replied
We currently use Boostlingo for our firm! It has been such a big help for our Attorneys to use with there clients of all languages. We before Boostlingo we use to use in office legal assistant or para... See more
Company replied
It has such a simple interface to use, the range and flexibility of languages offered is GREAT and our account manager is quick to respond to needs and reaches out just to check in from time to time... See more
Company replied
Company details
About Boostlingo
Written by the company
Boostlingo, founded in September 2016 in San Francisco and now headquartered in Austin, TX, boasts a dedicated global workforce passionate about enhancing language access. Our mission revolves around making high-quality interpretation more affordable and accessible to a wider audience.
At Boostlingo, we bring together all the essential components of interpretation technology and workflow. Our goal is to support organizations in managing and coordinating interpretation-related tasks effectively. This, in turn, enables these organizations to expand language access and enhance global communication through cutting-edge interpretation technology.
Our comprehensive range of products and subscription services includes interpreter solutions such as:
- Video Remote Interpretation (VRI)
- Over the Phone Interpretation (OPI)
- On Demand Interpretation
- Interpreter Management System
- Interpretation for Events
Boostlingo has recently launched a cutting-edge AI product, known as Boostlingo AI Pro, designed to enhance multilingual communication. This innovative tool serves as a caption translation solution by integrating machine translation with speech-to-text technology.
By offering these solutions, Boostlingo aims to empower businesses and individuals alike, facilitating seamless communication across languages and bridging linguistic gaps for improved global connectivity.
Contact info
98 San Jacinto c/o Industrious, Suite 400 , 78701, Austin, United States
- 512-593-5215
- support@boostlingo.com
- boostlingo.com
4.5
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and easy to contact for support.
Boostlingo was helpful when explaining how the product worked. I could contact them easily and they were quick to reply to my questions.
July 10, 2024
Reply from Boostlingo
Thank you for your 5-star review!
We’re so glad to hear that you found our team helpful and easy to reach for support. Providing clear guidance and quick responses is a top priority for us, and we’re happy we could assist you. If you ever need anything else, don’t hesitate to reach out!
Reply from Boostlingo
Thank you for your 5-star review! We’re thrilled to hear that you’re enjoying our service and working with our amazing interpreters. Providing reliable and high-quality language support is our top priority, and we truly appreciate your feedback. If there’s anything else we can do to enhance your experience, please let us know!
Service has been great
Service has been great. Someone is always available immediately.
January 5, 2025
Reply from Boostlingo
Thank you for your 5-star review! We’re so glad to hear that our interpreters are always available when you need them. Providing reliable, on-demand language support is our top priority, and we appreciate your feedback. If there’s anything else we can do to improve your experience, let us know!
It's been a smooth transition and the…
It's been a smooth transition and the interpreters have all been wonderful so far!
January 5, 2025
Reply from Boostlingo
Thank you for your 5-star review! We’re so glad to hear that your transition has been smooth and that you’ve had a great experience with our interpreters. Providing seamless language access is our top priority, and we appreciate your feedback. Let us know if there’s anything else we can do to support you!
Customer service was horrible and…
Customer service was horrible and impossible to get in touch with. It took several emails and calls just to try to to reach my representative and still nothing. STAY AWAY!!!
November 15, 2024
Unprompted review
Reply from Boostlingo
Dear Gaetano,
We sincerely apologize for the frustrating experience you’ve had with our customer service. This is not the level of support we strive to provide, and we deeply regret that we fell short of your expectations.
Your feedback is incredibly important to us, and we want to make things right. Please allow us the opportunity to investigate what happened and address your concerns promptly. If you’re open to it, could you please reach out to us directly at (650)461‑4487 with more details?
Thank you for bringing this to our attention. We’re committed to improving and ensuring this doesn’t happen again in the future.
Sincerely,
Patrizia
Customer Success Team
Boostlingo
Great option for on the go translation over the phone, but additional services were expensive without premium.
Our business appreciated the IVR option for calling in as it seemed easiest for employees and clients as an on the go option. We did not use Boostlingo as much as we had hoped, and also had an understanding that the document translation services were provided in our subscription and they are not, only the premium. The last several months we discovered that our organization was more in need of document translation, and we had hoped to be able to use our monthly subscription payment for the document translation because we had hardly used our minutes of phone/video translation.
November 26, 2024
Reply from Boostlingo
Thank you for taking the time to share your thoughtful feedback. We’re so glad to hear that you appreciated the IVR option—it’s designed to make accessing our services as seamless as possible, and it’s great to know it was a convenient solution for your team.
We’re sorry to hear that our subscription didn’t align with your organization’s evolving needs, especially regarding document translation. We understand how frustrating it can be when expectations don’t fully match what’s included, and we truly appreciate you bringing this to our attention.
We’d love the opportunity to discuss your needs further and explore how we might be able to provide more flexibility or tailor our services to better suit your organization. Please don’t hesitate to reach out to us directly at (650)-461‑4487 so we can assist you further.
Thank you again for sharing your experience and for trusting Boostlingo to support your language service needs. We’re here to help and look forward to finding the best solution for your team.
Warm regards,
Patrizia
Customer Success Team
Boostlingo
Boostlingo is very helpful for every…
Boostlingo is very helpful for every company that needs translator may it be for phone/video call or translating documents
November 26, 2024
Reply from Boostlingo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s translation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Awesome Instant Language Service Solutions
We love having Boostlingo available whenever, wherever we need language services! As a personal injury law firm, we work with clients from all backgrounds who speak many different languages. Boostlingo helps us ensure that all of our clients receive the same, high-quality service, without letting language barriers get in the way!
November 26, 2024
Reply from Boostlingo
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear how Boostlingo has been instrumental in helping your personal injury law firm provide exceptional service to clients from diverse backgrounds.
Breaking down language barriers is at the core of what we do, and it’s truly rewarding to know that our platform has supported your mission to deliver high-quality service to every client, regardless of the language they speak.
We’re honored to be a part of the important work you do and look forward to continuing to support your team. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out at support@boostlingo.com
Thank you for choosing Boostlingo!
Reply from Boostlingo
Thank you for your fantastic 5-star review! We’re delighted to hear that you find Boostlingo easy to use and affordable. Making our platform accessible and user-friendly is a priority for us, so your feedback means a lot.
If there’s ever anything we can do to enhance your experience further, don’t hesitate to let us know. We’re grateful for your support and look forward to continuing to serve you!
Reply from Boostlingo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Reply from Boostlingo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Top Tier Service
Excellent, prompt customer service from top-tier translators. The best service we've ever used.
November 26, 2024
Reply from Boostlingo
Thank you for your fantastic 5-star review! We’re absolutely thrilled to hear that you’ve had such a positive experience with our customer service and translators. Providing top-tier service is what we strive for every day, and your kind words mean the world to us.
It’s an honor to be considered the best service you’ve ever used! If there’s anything we can do to continue exceeding your expectations, please don’t hesitate to reach out.
Thank you for trusting Boostlingo—we’re proud to support your team!
Boosting has been a great source for…
Boosting has been a great source for us. We use it with many of our clients!
November 26, 2024
Reply from Boostlingo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Reply from Boostlingo
Thank you so much for your wonderful 5-star review!
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
User firendly.
November 26, 2024
Reply from Boostlingo
Thank you so much for your 5-star review! We’re honored to support your team.
Their accuracy is unmatched
Their accuracy is unmatched, especially when dealing with complex medical terminology, ensuring that nothing is lost in translation. Their quick follow-up and responsiveness sets them apart.
November 26, 2024
Reply from Boostlingo
Thank you for your amazing 5-star review! We’re thrilled to hear that you’ve found our accuracy, especially with complex medical terminology, to be unmatched. We take great pride in ensuring that nothing is lost in translation, and it’s wonderful to know our efforts are making a difference for you.
Your feedback about our quick follow-up and responsiveness truly warms our hearts. Providing excellent service is our priority, and we’re so glad to see it’s resonating with you.
Thank you for choosing Boostlingo—we look forward to continuing to support your team with the highest quality language services!
The support from the team
The support from the team—sales, office staff, and case managers—has been excellent. They are responsive to emails, quick to assist us online when needed, and efficient in adding new users while providing the necessary information for onboarding.
The only challenge we've encountered is that, in a few meetings where we used an interpreter, the interpreter seemed less experienced or knowledgeable about the specific subject matter we were discussing. This made it somewhat difficult to communicate effectively with the recipient of the interpretation.
December 31, 2024
Reply from Boostlingo
Thank you for taking the time to share your feedback and for rating us 4 stars! We’re thrilled to hear that our team—sales, office staff, and case managers—has provided you with excellent support. Ensuring timely, responsive assistance and smooth onboarding processes is a top priority for us, and it’s rewarding to know these efforts have made a positive impact on your experience.
We sincerely appreciate your feedback regarding the interpreters. While we strive to deliver the highest quality interpretation services, we understand the importance of matching subject matter expertise to your specific needs. Please know that we take your comments seriously and are committed to continuously improving our interpreter vetting and assignment processes.
We’d love the opportunity to discuss this further so we can better understand the specific scenarios and explore ways to ensure every interaction meets your expectations. Please feel free to reach out to our Language Access Department directly at lad@boostlingo.com
Thank you again for your valuable insights and for choosing Boostlingo. We look forward to continuing to serve your team!
Reply from Boostlingo
Thank you for the review! We appreciate your feedback. Please feel free to reach out directly at support@boostlingo.com if there is ever anything else we can do to improve our customer service or product.
communicating with ease
Makes communicating with our Korean and Chinese residents so much easier.
November 25, 2024
Reply from Boostlingo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Interpreters are always available and…
Interpreters are always available and easy to use. Thank you. L. Kolich
November 26, 2024
Reply from Boostlingo
Thank you for your amazing 5-star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.