Boots N Bags heaven Reviews 

My hat was crushed in a flat package for shipping which is not good for the hat. I have to literally reshape the hat and hope it ends up looking as pretty as it does in the picture that enticed me to buy it.

It is not like pictured
I am very disappointed, and I don’t know what else to say

I placed my first (and LAST) order on March 20, 2026. My credit card was charged on March 23. On March 26, my order was returned to the warehouse because the address I submitted incorrectly said "Street" when it should have said "Avenue". I received NO call, text, or email about this problem. On March 28 I checked the tracking because I had not yet received the item and saw that my order had been returned. I promptly wrote an email with all of the requested information including the corrected address around noon (12:24pm) on March 28. I checked my email on Monday, Tuesday, and Wednesday looking for a response to my email. Nothing. On Wednesday I called and left a message as it was my only option. On Thursday (April 2) I called again expressing frustration that I still have not been contacted since my shipment was returned on March 26. I finally checked all my emails today. I had two unsatisfactory emails in response to my phone calls. The first asked for the correct address which I had previously emailed on 3/28 and stated on my call on 4/1 that the correct address was sent in my 03/28/2026 email. The next email asked for "more detail to help check everything". I had restated the order number on my phone call and said that I emailed and called and have yet to get a response, and I'm asked to do MORE?!

It has been 12 (twelve) days since Boots N Bags charged me, and yet has taken NO satisfactory action since March 26 when my order was returned (9 days ago).

However, I have received 3 more unwelcome advertising emails (on 3/27, 4/1, and 4/3).

All the needed information is on the email I sent on 3/28/2026 and I have resent the same email just now.

After taking the time to write my complaint, I just noticed, “Read our Guidelines for reviewers”. I will NOT do that. I have spent FAR too much time already.

Alison Tobias

Love my bag, colour matches my shoes perfectly! Lots of compartment for all my needs!

I ordered light golden brown (Stylemaker Messy & Curly Elastic Hair Bun Scrunchy Extension) and received the darkest auburn color you can imagine.

Bag is ok, but its not for me! Took longer than I expected to deliver. Definitely not worth the price.

Not good experience. I did not get the pendant I wanted . Supposed to be the boy black and the girl white , and was the opposite 😟Very disappointed

The color of the pony tail did not match the description, and did not match my hair. It was not Auburn, it was a dark brown.

Belt came and was wrong color - bright blue not navy. Thought about returning it but after reading the daunting return
Restrictions decided at 83 I didn’t want to invest the time or energy it would take to initiate the return. For that reason I would not order from you again.

Sadly when my purchase finally arrived, it was not in the color I had chosen. It was a platinum White. Please advise how to return and get a refund. I would not be comfortable trusting a second shipment. Thank you for your help in this matter.

I’m still waiting for my glasses

The hat did not arrive in the shape I saw online. I don't have time to try to return or exchange before my trip.

I am still waiting for this to be delivered. I cannot write overview for something I do not have in my possession yet. Looking forward to getting tracking updates to see when delivery date will be. Thank you.

On February 13th, I placed an #Order #418005-BNB for High Waist Zebra Pattern Fitness Sports Leggings × 1
Black / L
$20.95 I received confirmation of the order stating:

MORE DETAILS
Please allow 7-14 business days for your order to arrive. Well, I received the order today - March 22nd.

I was truly disappointed @ what I received. First off, they looked line a kid could fit them. They looked like nothing in the picture. Horrible!!!

This company utilizes a Delaware address but it is obvious the company is in China. It took over a month to receive this inferior product. It is easy to get a business address in Delaware. This seems to be the new avenue these Chinese based companies are utilizing. Then it takes a month or so to receive e your product.

Please beware of this tactic. I will be seeking a refund.

Ordered size 3x it is actually a large, the site it not usa

The color is not representative of what is ordered at all. Dark brown should not be light red brown. I'm still waiting to hear how I can return the items.

I’d love to leave a real review but I wasn’t aware this product was coming from China and it’s taken longer than expected. The last time something like this happened to me, I realized I paid a lot for a very cheap product and waited a tremendously long time for it. So yea, don’t buy from this company!

It’s been over two weeks and my order has not arrived

I made a purchase for two bags. I got an email saying that neither one of my bags would be able to be shipped and they offered me store credit or a full refund. I replied to both emails that I would like a refund and have not heard a word from anyone since. I do not recommend this company as of right now my opinion is very poor, and I believe them to be dishonest.