The phitos sre great but we needed a bit more communication about the delay
Date of experience:
Sold by Bootsphoto.com
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If you use this service, don’t have 10x8 photos posted as they are likely to turn up damaged….happened to me twice so in the end had them sent to store for collection.
Packaging inadequate as photo been delivered twice each time creased in the post. Now have to collect from store which is somewhat inconvenient for me.
Print quality and delivery always first class
Great quality of prints
They cut the top of his head off! He didn't deserve it, damn you! Useless photo.
CEWE are brilliant.
Great quality print on a nice paper stock. Colours are very vibrant and sharp. I restored an old family photo and this new print looks like the original did over 50 years ago. 🙂
Really good photo from my print image sent in.
Beautiful photos
Great quality great price
Prints may well be cropped which makes them useless
Reply from Bootsphoto.com
Richard Pearce,
We’re sorry to hear about your experience and understand how frustrating this must have been.
We apologise for the confusion around the advice you were given before placing your order and for the disappointment when the prints arrived cropped. This clearly was not the outcome you were expecting. In order for a refund to be processed, the prints would need to be returned, and we’re sorry if this was not clearly explained at the time. We also apologise for any miscommunication that may have led to this situation.
Thank you for taking the time to share your feedback. Your comments have been noted and will be shared with the relevant team as we continue to improve both our guidance and communication.
Kind Regards,
Mya
Customer Service Support.
Brilliant i would not go anywhere else to have them printed.
great product
Very poorly packaged and arrived damaged on both occasions from the way they were packed - no fault by the delivery company
Reply from Bootsphoto.com
Sarah,
We are sorry to hear that you were not satisfied with our service.
We apologise that your order was damaged in transit multiple times. We can see that a full refund was issued, and we’re sorry that we were unable to provide a better outcome on this occasion. Your experience has been fed back to the relevant teams, as we’re always looking for ways to improve.
Thank you for taking the time to share your feedback with us.
Kind Regards,
Mya
Customer Service Support.
Lovely photos, quick turnaround. P&P a bit pricey.
Very fast printing and dispatch at a great price! Highly Recommended!!
Photos Produced on high quality photo paper. Great Results
Most Satisfactory
Great quality