Premium Photo Jigsaw Puzzle Reviews

A product’s star rating is calculated as the average of all its reviews.


Bootsphoto.com logo

Sold by Bootsphoto.com

www.bootsphoto.com

18K Reviews

4.1

The information on this page is based solely on product reviews written by customers of Bootsphoto.com via Trustpilot.


Product details

Brand: CEWE

MPN: 12672


All reviews


Rated 5 out of 5 stars

Great photo jigsaw with very clear image resolution despite size of puzzle. Made for an unusual gift and recipient loved it. First class service, went above and beyond when an issue arose. Highly recommend.

Rated 5 out of 5 stars

Great, high quality jigsaw

Rated 1 out of 5 stars

Nothing wrong with the product, just allow a month for delivery.

Bootsphoto.com logo

Reply from Bootsphoto.com

Joe Fisher,

I am very sorry to hear about the issues you encountered while trying to receive your order. Unfortunately, the couriers experienced unexpected delays, which affected some deliveries that should have arrived on time.

We appreciate your feedback, and this is definitely something we will
review going forward to help prevent similar situations from happening again in the future.

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

Beautiful, personalised Christmas present bought for my brother and is wife. The Black Friday deal was fantastic, and the product was delivered safe and sound.

Rated 5 out of 5 stars

Given as a gift.

Rated 5 out of 5 stars

Nice personalised gift for someone who had everything.

Rated 1 out of 5 stars

Overpriced and slow delivery

Bootsphoto.com logo

Reply from Bootsphoto.com

Dear M Moore

We are sorry to hear that you were not satisfied with the pricing of your order.

We aim to ensure our pricing accurately reflects the time, effort, and quality we put into producing all of our products. However, I completely understand your frustration, and I apologise if it didn’t me
et your expectations.

Regarding the delivery time, I understand you felt it was slow. However, as advertised on our website, the product you chose has an estimated production and delivery time of 10 to 12 working days, with the estimated delivery dates being 23.04.2025 – 25.04.2025. According to our tracking system, your order was actually delivered on 18.04.2025, which is within just 6 working days—almost half the estimated time!

While we’re proud to have delivered your order much earlier than expected, I do apologise if it still felt too slow for your needs. We’re always looking for ways to improve, and I truly appreciate your feedback.

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

Great quality item making a lovely personalised gift

Rated 5 out of 5 stars

Great final product and quick delivery!

Rated 5 out of 5 stars

A very high quality product, suitable as a gift.

Rated 1 out of 5 stars

Not happy 3 pieces missing and no reply from boots not at all happy

Bootsphoto.com logo

Reply from Bootsphoto.com

Dear Anita Smith

We are sorry to hear you were not satisfied with your order.

Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

We have searched our system using the email you provided, but unf
ortunately, we have not found any records of your contact.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 01926 463 605

Email: bootsphoto@cewe.co.uk

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

Such a fantastic gift!

Rated 4 out of 5 stars

Really nice product.

Rated 3 out of 5 stars

Small pieces, photo cropped, order lost originally Good quality box once finally arrived