Banner for Boozt.com

Boozt.com Reviews 

397,766
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good deals, fast delivery, easy and cheap returns. I have often found the cheapest offer for the same product here compared to other websites. My rule is 'before you buy, check on Boozt.com if th... See more

Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

Found a garment on Boozt which was at a good price and in my size. In fact, the price was so good that I didn't have enough spend and added a second item, which was also something I wanted, and agai... See more

Rated 5 out of 5 stars

I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the qualit... See more

Company details

  1. Department Store
  2. also in
  3. Beauty Supply Store
  4. Children's Clothing Store
  5. Home Goods Store
  6. Men's Clothing Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


DOWNLOAD OUR APP





Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(397,766)

18,284 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve waited 11 days for two items yet…

I’ve waited 11 days for two items yet still long to go - says the tracker

September 1, 2026
Boozt.com logo

Reply from Boozt.com

Dear Þórdís,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 2 out of 5 stars

Work only with Bring and PostNord

Work only with Bring and PostNord. They charge you for ‘heavy’ returns and have no advantages for loyal customers.

September 1, 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for sharing your feedback with us.

We would like to clarify that we partner with PostNord, Bring, and DHL Home Delivery (DHL is strictly used for selected larger or heavier items, such as furniture).

Standard returns for items like clothing or shoes follow our normal return policy. However, when returning larger or heavier items like furniture, a return fee of 349 SEK is deducted per return shipment. The handling fee for heavy items that was paid at checkout is fully refunded upon return.

If you have any further questions regarding your orders, you are always warmly welcome to reach out to our customer service team.

Wishing you a wonderful day!

Best regards,
Linda, your Boozt.com team

Rated 1 out of 5 stars

I have waited for 12 days for the…

I have waited for 12 days for the package getting delivered… it’s still not here!

September 1, 2026
Boozt.com logo

Reply from Boozt.com

Dear Elin,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 1 out of 5 stars

Charged 3 Times for a Failed Order

I was trying to order from Boozt using SAS Checkout. Somehow, the transaction did not go through, and no order was created. However, my credit card was still charged three times. Customer service was unable to help me and said the issue is with PointsPay, telling me I have to contact them to get my money back. Unfortunately, there is no way to contact PointsPay other than by email with an order number, which I do not have since no order was ever created.

September 11, 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for reaching out to us.

We are sorry for the inconvenience with your payment. For issues regarding EuroBonus payments, including double charges, PointsPay needs to be contacted directly at support@pointspay.com.

If you have any further questions or if there is anything else we can help you with, you are warmly welcome to contact us again.

Wishing you a great week!

Warm regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

It's easy to purchase

It's easy to purchase, the delivery was fast and neatly packaged . I like that it had a handle to carry and includes return label, in case if you need it.

August 31, 2026
Rated 3 out of 5 stars

I paid extra for fast delivery but it…

I paid extra for fast delivery but it still took too long, 5 days

August 31, 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that your delivery took longer than expected, especially as you had selected express delivery. We have reached out to you directly to look into this further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Boozt.com team

Rated 5 out of 5 stars

I have not resaved my order but I have…

i have very good experience and get quick answers.

August 30, 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that you have not yet received your order. I have reached out to you to look into your case further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Nathalie, your Boozt.com team

Rated 5 out of 5 stars

Efficient

Good products and prices. Clarity regarding discounts and how they are applied. Very kind and efficient customer service.

August 31, 2026
Rated 1 out of 5 stars

I haven't received my order yet since…

I haven't received my order yet since you use dhl it's always a nightmare to receive my pacage. Yeasterday they sent an email that advised i would receive it today but if you check it's not in diatrubution yet. Please do a complain. Thank you Monica

August 30, 2026
Boozt.com logo

Reply from Boozt.com

Dear Monica,

Thank you for taking the time to leave a review.

Our goal is always to provide a five star shopping experience, and we are truly sorry that your delivery did not go as planned this time. We work continuously with our distributors to ensure delivery within the frame provided, but unexpected delays can sometimes occur, and we apologize for the impact on your order.

If you do not receive your order within the expected timeframe, we always recommend reaching out to us directly so we can investigate the status for you. You can find our contact details here: https://www.boozt.com/eu/en/customer-service

Wishing you a lovely day.

Warm regards,
Max, your Boozt.com team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look