Absolutely appalling service. Made a simple order of 1 PE t shirt, school bag and PE bag on 20.04.2026. Paid in full for the order. Still not received (18.06.26) and no communication from them either... See more
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See what reviewers are saying
Ordered sports wear for our netball team. We had a ridiculously tight deadline and BE uniforms not only met the deadline but the items arrived a day earlier than guaranteed! Great communication throu... See more
Set up my business’ logo with Cam at BE and received a fantastic service. Cam was so helpful, explaining the process and offering me different options as we predominantly needed outerwear. We’d been q... See more
Our visit to the store on busy Saturday afternoon couldn't have been easier. All the staff were helpful, despite how busy it was, I had multiple questions, tried so many things on my son befor... See more
Company details
- Uniform Store
- Embroidery Service
- Printed Clothing Store
- Safety and Work Wear Store
- School Supply Store
- Sportswear Store
About BE Uniforms
Written by the company
We are now one of the UK's leading embroidery and print companies, accommodating any size of order with no minimum.
With over 45,000 customer logos on file, we are trusted by brands such as Mercedes-Benz, Ford, John Deere, Hilton, Microsoft, Apple, Barratt Homes and Nandos. We cater for all your customised clothing needs, whilst still maintaining the personal yet professional service you would expect from a family business.
You can visit us in 10 locations across Scotland and the North of England. Find us in Ayr, Carlisle, Dundee, Edinburgh, Falkirk, Kirkcaldy, Glasgow, Wishaw and Newcastle.
Contact info
Unit 1 Duns Rd Industrial Est, Greenlaw, TD10 6XJ, Greenlaw, United Kingdom
- 01361 810304
- info@beuniforms.co.uk
- border-embroideries.co.uk
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Replied to 13% of negative reviews
Typically replies within 1 week
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I bought a S5\S6 braided blazer for BE…
I bought a S5\S6 braided blazer from BE uniform falkirk store back in July for my son going back to school in August when my son put it on for his first day back we noticed that the stitching around the braiding was very bad so he took it off and we returned it to the same store who then said that it's so bad it can't be fixed and will have to be replaced so they sent it back to their HQ in Duns with new order, we just received what we thought was the new blazer yesterday 29 August 24 but it was not it was the exact same blazer with all the same faults no repairs or replacement with no expectation to why. Not happy as my son has had no blazer to wear since he went back.
BE uniform have since helped me with this issue and have confirmed they are sending a new blazer to which we are waiting on helped on 2/9/24 by Rep Shana R. HQ giving the help I have received from the Falkirk store and HQ I have updated my review and star rating from 1 to 3 stars for customer service.
Terrible service and zero customer…
Terrible service and zero customer care. Ordered school and nursery uniform, called 3 times to check progress and continuously told to just wait. Coming up to 28 day mark I called again to be told no stock available for jumpers, haven’t had any and don’t know when they’ll get them in. Order just left on hold, zero contact to explain or to offer to split order. I had to call again and asked if I can have my order split. Never again use this place nothing but issues and the sizes are all over the place. 5-6 then jumps to 7-8. Ridiculous
Blazer hasn't arrived or anything else for that matter
If I could give 0 stars I would. School started 20.08.24, primary one for my daughter, no blazer has arrived yet nor has her pinafore. Get no help online, email or phone call. Won't ever purchase from here again! Thankfully our school are now embroidering clothing at a fraction of the price, which I will use in future. This will hopefully roll out to all schools and I'm sure be uniforms will feel the hit! Shambles of a company, you would think common sense would prevail and you would have availability in bulk well in advance of schools starting.
great store
great store had everything i was looking for the store was clean staff were so helpful and helped me find the correct sizes and what would be best for me the staff were very friendly overall great customer service
Awful service
Awful service. Ordered weeks ago and no uniform for schools going back! T shirt that arrived last year had holes in it too so they are not the best quality. Wish Smutje school would get a new supplier x
ABSOLUTE SHAMBLES
ABSOLUTE SHAMBLES. I placed two separate orders, one in store and one in my sons school when they had a representative there to allow you to purchase at a discounted price. The first order was for a plain school blazer without any badge for my sons first day of primary school inwhich I tried to order in store and was made feel like I was asking for something out of the ordinary. But they wouldn’t sell me a blazer with the school badge as it’s not classed as part of the schools mandatory uniform so of course I had to get it plain and find someone local to embroider. The second order was for two jumpers that I was going to pick up in store. Well the blazer got delivered and when I opened it was so disappointed to find some random schools badge instead. By the time they delivered it, it was past the cut off for guaranteed delivery in time for their first and they refused to send the replacement without me returning their FAULTY blazer first. Honestly do not know how they still operate with the amount of mistakes they must be making because I then went to the store to collect my jumpers and was handed 3 ZIPPERS for another completely WRONG school. Will never be buying from you again and will never be recommending you to anyone whatsoever. You have caused me nothing but stress going back and forward with emails and phone calls and unnecessary visits to your stores. To get not only one order but two wrong is no mistake. I’m left 5 days before he starts school with no jumpers thanks very much.
Very helpful and professional ordered…
Very helpful and professional ordered what I need in no time
Couldn’t have been more happier with…
Couldn’t have been more happier with the service I received, very helpful, pleasant to talk to
Great shop
Ordered online and reviewed a short time later the same week! Amazing quality
The store in Wishaw were very helpful…
The store in Wishaw were very helpful and staff friendly. Order was taken. Informed of process and what would happen with order.
Collected my order with no problems.
First Class Service
First Class quality goods with a service to match. Kept well informed from placing order to receipt of school logo sweatshirt, would definitely recommend.
Went in looking for some workwear and…
Went in looking for some workwear and the staff were extremely helpful. What I couldn't find in my size was ordered in for me and was ready to collect within a few days,kept updated by email. Will definitely use again.
The girl in shop very nice in helpful
The girl in shop in Glasgow really helpful nothing any trouble xx
Very pleased
Very easy to order, fast delivery, and materials are very good quality, perfect fit and granddaughter is pleased with them.
Thank-you
Good customer service
Well attended to and product so nice
Will repurchase from the store again and again.
Placed an order online
Placed an order online, no confirmation email received. They have however taken the money. No phone number to contact them and no response to emails. Terrible service leaving us hanging as I don't know if the blazer is actually coming or not.
Order placed on 8/6/24 for school 4…
Order placed on 8/6/24 for school 4 school hoodies it’s now 12/7/24. Have been charged for these items so now out of pocket. Contacted them several times, first response was items will be sent out within 28 days, this has surpassed, contacted them again to be told items will be marked as a priority and sent out, guess what still no items. Totally shocking service, would avoid using as they clearly can’t full fill orders, happy to take your money & yet still advertise/send emails for ordering to meet the deadline to receive before new term, laughable as theres less days till then than my current order. No point emailing about it either the response is to appease rather than accept they can’t process or send out your order
5 star rating
Was very happy with the staff in the Ayr store and happy with purchase of school jumpers
Quick and easy to order and no issues…
Quick and easy to order and no issues collecting
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