I absolutely love this kitchen accessory shop. The staff are incredibly helpful without ever being pushy, which makes browsing such a pleasure. They really know their stuff and are always happy to... See more
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Review summary
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What people talk about most
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My absolute favourite kitchen brand in the UK. Staff spend an inordinate amount of time with you sharing their expansive wealth of knowledge as well as answering all your questions. The product range... See more
I recently purchased two wooden spoons from Borough Kitchen and had a great experience. Their website was easy to navigate, making it simple to find exactly what I needed. Once the order was placed, i... See more
Ordered Saturday - delivered next day Sunday! Good instructions on how to use the water filter jug and all works well. The jug looks smart and the water is unbelievably clean tasting. What have I b... See more
Company details
Written by the company
At Borough Kitchen, we cater to the urban home chef who loves to cook and entertain. It’s about a shared passion for cooking and eating together - whether having friends around for a Saturday night supper or family over for a roast lunch. At our stores and our online shop, you'll find everything you need to take you from the kitchen to the table, while our two cookery schools offer intimate, personalised lessons to help you hone your culinary skills. You can find us online at boroughkitchen.com or visit us in one of our five London stores at 16 Borough High Street, 1 Hampstead High Street, 186 Chiswick High Road, 129C Upper St, Islington and 40 Electric Boulevard, Battersea Power Station.
Fast, flexible delivery
Free delivery on UK orders over £60
We have a range of delivery options for UK customers, including next-day delivery, as well as international delivery options. We also have a 1-year returns policy.
Contact info
129C Upper St, N11QP, London, United Kingdom
- 0207 043 1478
- online@boroughkitchen.com
- boroughkitchen.com
4.8
Excellent
9K reviews
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Always excellent
Always excellent. Quality is second to none. They really know their stuff. Price can be high, but then you pay for the quality.
March 21, 2026
Purchased wolstof scissors,great…
Purchased wolstof scissors,great product,excellent service & delivery.
April 16, 2026
Skye was awesome!!
Skye was awesome!!
Great customer service and heaps of knowledge. A very kind and helpful person who enhanced my experience.
April 16, 2026
Top-quality products and a really…
Top-quality products and a really reliable place to shop. The staff are always knowledgeable, friendly, and genuinely helpful. Whenever I’m unsure about what to buy, I ask one of the team and they take the time to explain everything clearly, giving me all the information I need to make the right decision for myself.
They also run a fantastic hands-on cook school with a wide range of classes. The teaching is very practical, focused on real knowledge, and the food is always delicious. I’ve taken several classes already and absolutely love the experience.
Highly recommended.
April 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed
Inaccurate description of item on website but I had to pay postage to return it.
April 16, 2026
Reply from Borough Kitchen
Hi Ian,
Thank you for taking the time to provide a review.
We are sorry that the garlic keeper you ordered was not the size you had hoped and that you had to pay postage to return this, we will certainly pass this onto the e-commerce team to check the product description.
Looking into the correspondence, I can see that you asked to return the item and the returns policy was provided, to which you opted to organise the return yourself. If you have a product issue in the future, please don't hesitate to let us know and we can certainly provide a label.
Best,
Borough Kitchen
Item arrived as expected in good time
March 26, 2026
Great product as expected from Rosle
Great product as expected from Rosle. Prompt delivery from Borough Kitchen.
April 14, 2026
Don't trust their price promise
Don't trust their price promise. Customer services make up any excuse not to match.
April 18, 2026
Unprompted review
Reply from Borough Kitchen
Thank you for taking the time to provide a review.
We appreciate you bringing this to our attention. We're sorry our price match promise didn't meet your expectations, in order for us to honour the price match it does need to meet our terms (https://www.boroughkitchen.com/pages/price-match) and is at our discretion.
We'll review your experience and take this into consideration the next time we review the policy.
Borough Kitchen
great service
great service, can't fault it at all. Had an issue with a small item and it was remedied immediately! on a Sunday too!!
April 12, 2026
Beautiful curated dishes
Beautiful curated dishes, kind and personal service, quick dispatch and remarkably fast shipping in a time of uncertainty. Thanks you for all of that.
April 12, 2026
Excellent service from very…
Excellent service from very knowledgable and helpful sales assistant
April 12, 2026
Simple efficient got my product with…
Simple efficient got my product with DPD within 49 hours
April 11, 2026
Purchased Thomas Rosenthal plates and…
Purchased Thomas Rosenthal plates and bowls for my parents. They bought the set over 10 years ago and Borough Kitchen had them in stock! Able to replace all chipped and broken plates our set was missing. Items were beautifully packed and the shipping was extremely fast. Would use again!
April 11, 2026
Very efficient and reasonably priced
I rang Borough and checked they had the Miyabi knife I wanted in stock they did . Purchase and delivery processed rapidly .The price was good - this was a very expensive knife and I got nearly 25% off . Very easy to shop with . Recommended
April 11, 2026
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