I did not require an immediate reply as my circumstance was not an issue at all. Still, I received feedback within the hour - my kind of customer support no matter what the situation is. My thanks... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Borrowell empowers Canadians to improve their financial well-being by providing free credit score and credit report monitoring. Get your free credit score today!
Contact info
Peter Street 134, M5V 2H2, Toronto, Canada
- borrowell.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its a SCAM
Its a SCAM, they say it builds your credit, but if you check on Credit Bureaus like Equifax, it does show the Borrowel reports about "payments made" (it shows many each month), but literally beside all of them it says that it DOESNT Affect the Credit Score...
So its basically waste of time and money because Credit Bureaus dont even consider it...
I wish I could post pictures here and show that on my Equifax shows that the "Reports/Payments" made with Borrowell to Credit Bureaus has no effect on the Credit Score...
Read the fine print!
I have followed up on many recommendations that have been suggested. While companies do offer lending information always read the fine print. It will tell you why you get turned down so often. I find this frustrating, so I sent an email to the company, explaining this.
I received an answer back. They find you matches to your basic criteria. However it is up to you to do your homework.
Now I know when certain companies continue to come up, I have read the fine print so I just delete it.
I
Highly Recommend Borrowell to Everyone
Borrowell's great customer service helped me get back into my Credit Account when an error locked me out. I tried everything to get back in and even called Equifax who would not even help me get back in and just wanted to sell me a monthly membership to get me a new Credit Account with them. I would recommend Borrowell to everyone as you should always stay on top of your credit and they are always sending you updates so you can keep an eye on your credit to make sure there is nothing going on that you don't know about. They are always there to help, and their services are Free.
Great Support
Great Support
Hector stuck with it and finally got my account fixed. It was difficult because the system keeps saying I already had an account and it wouldn't let me continue to create an account. Hector had to go to next level support and then to engineering to get it all fix. I'm glad that it works and will be recommending Borrowell to other that I know for sure.
Awesome Company and App
The app does everything it says it would. Help build my credit score. Great customer service. Very fast prompt friendly. I would recommend them to anybody.
Very happy with de constant and…
Very happy with de constant and permanent attention paid to my case and my issue until was resolved. Thank you to Hector as my assistant assigned to be patient and helped to me to get a solution very quick
Borrowell's quick response and immediate attention regarding fraudulent inquiries against my credit were excellent.
Quick response and took care of my concerns
It was awesome very professional
It was awesome very professional, eager to help, very kind. It was the best experience Keep it up…
I made a mistake and it rectified quite…
I made a mistake and it rectified quite fast.
Great app to monitor your credit rating for free
The service offered is fantastic. It’s great to have access to your credit score so you can determine your own financial destiny.
Customer support was easy to deal with and able to help resolve my issue quickly and effectively.
I would definitely recommend this service to anyone interested in monitoring their credit score free of charge.
I cannot vouch for any additional services offered, such as credit cards, loans, insurance etc. as i have no need or interest to utilize them. I imagine they are sponsored advertising products that make the app “free”.
Very shady practice when it comes to…
Very shady practice when it comes to offering their services
Would avoid and use a company that is more transparent
Can't unsubscribe or contact
You cannot contact them by phone , you cannot unsubscribe. Emails go unanswered.Remember this. Every attempt has failed.
Helps me keep track of my credit score…
Helps me keep track of my credit score and find some pretty good credit offers to help build credit
Over 100 inquiries on my credit score
Over 100 inquiries on my credit score. I never had a contract, never did business with them. I requested numerous times for over a year for them to stop making inquiries. Instead, they increased the number and no resolution. Do not use this business.
Rent advantage is a SCAM!!!!
I have used rent advantage service for the past 12 months, it has ZERO effect on your credit score. They trick you in their advertisements and the service is a trap that if you use it, the benefit is unknown but if you stop using it, it will have a negative effect on your score.
I'm gonna stop it next month and will sue the company if I see a negative effect on my credit and will update here after.
So once again my credit score dropped…
So once again my credit score dropped 36 points. Must be a monthly thing they have going. It goes up only to drop by a lot. No missed payments are impacting my score. No change to utilization. No derogatory remarks. No change to credit age. No new accounts and no new credit inquiries.
The only thing it could be is the Rogers Account which shows as of November 25 a balance owing despite no past due and paid as agreed and up to date.
I sense a recurring theme here.
Credit Builder helped a lot with my…
Credit Builder helped a lot with my credit score to increase.
Customer service addresses my problem…
Customer service addresses my problem and had it sorted out in a very timely manner.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








