We were able to make an appointment on a Sunday morning for an engineer to come on Tuesday to look at our 4 month old dishwasher that had stopped working with an E31 error code. The engineer was able... See more
Company replied
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Review summary
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Quality products which, in my experience, last well and are worth the price. Always substantial in appearance. The Bosch Centre is a good idea as gives a range of information. My one customer servi... See more
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Happy with telephone call taken by bosch. Appointment booked quickly. Engineer phoned before arrival. Was polite and courteous. Checked machine and informed us what was going to happen. Very happy to... See more
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What i love most about Bosch 4series stand mixer is how convenient and compact it is. It doesn't take up much space on the kitchen counter, yet it offers a great range of functions making it very ver... See more
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Company details
About Bosch Home UK
Written by the company
At Bosch Home UK, we're continuously developing and desiging new initiatives to make your life at home easier.
We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life.
Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability.
By your side – today, tomorrow and in the future. Our home appliances. We can't simply cancel your daily routines for you. But we can shorten them for you. We always offer absolute peak performance to make your everyday life easier. Our home appliances represent uncompromising quality, technical perfection and absolute reliability. Yesterday, today and in the future.
Our range includes; Dishwashers, Hobs, Fridge Freezers, washing machines, vacuum cleaners and many more.
Bosch strives to invent for life. But unpredictability is one of life’s certainties. So we want to equip and support our customers in any circumstances.
If our customer should ever run into difficulties, faults or issues, we are proud to offer the Bosch Genuine Service.
The Bosch Genuine Service consists of our 350 specialised engineers who can repair Bosch appliances. This dedicated team is trained to be able to repair, but also increase and improve an appliance’s longevity. Just another reason why Bosch large appliances are one of the best investments you can make for your home.
Our team of local and highly skilled engineers come with unparalleled knowledge and expertise when it comes to Bosch appliance repairs.
visit our website contact usTwo Year Manufacturer's Warranty
Written by the company
- All Bosch appliances have a two year manufacturer's warranty as standard to protect against any manufacturing and material faults and defects during this warranty period.
- To register your appliance online for its two year manufacturer's warranty, please create a MyBosch account, or log in to your MyBosch account if you already have one.
Contact info
Old Wolverton Road, MK12 5PT, Milton Keynes, United Kingdom
- +44 344 892 0115
- bosch-home.co.uk
4.8
Excellent
29K reviews
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Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased to know your appliance was covered under warranty with no quibbles.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you found our engineer to be smart and very helpful.
Thanks,
Becki
Bosch Home Appliance Customer Service
The repair man that came was really…
The repair man that came was really friendly , repaired the dishwasher in no time . Very good
September 9, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
It is great to hear our repair man was friendly and fixed your dishwasher in no time.
Thanks,
Becki
Bosch Home Appliance Customer Service
Efficient what’s app customer service
Very efficient and prompt replies when I submitted a query.
September 11, 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to know you found our WhatsApp customer service to be very efficient with prompt replies.
Thanks,
Becki
Bosch Home Appliance Customer Service
Prompt reply from Bosch & Highland…
Prompt reply from Bosch & Highland Appliances on the repair of our washing machine. Great service 👏
September 9, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased to hear you received a prompt reply and great service for your washing machine repair.
Thanks,
Becki
Bosch Home Appliance Customer Service
My experience was a positive one as the…
My experience was a positive one as the engineer was polite professional and demonstrated he knew everything about the product he informed me how to take care of the product and he was am absolute joy in my professional opinion the engineer is an asset to your company
September 9, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear you had such a positive experience and that our engineer was polite, professional, and an asset to the company.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you feel we are a great company but are sorry to hear that not all our products have met your expectations.
Thanks,
Becki
Bosch Home Appliance Customer Service
Excellent service
September 8, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear you received excellent service.
Thanks,
Becki
Bosch Home Appliance Customer Service
James and Bosch success
Very helpful information from James on WhatsApp, problem sorted without any stress. This was a constructive method to achieve a result, full marks to Bosch on this occasion.
September 11, 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear that our WhatsApp team provided helpful information and sorted your problem without any stress.
Thanks,
Becki
Bosch Home Appliance Customer Service
Cost effective policy price and…
Cost effective policy price and conditions. Thanks. Engineer was very good.
July 2, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you are pleased with your policy and that our engineer was very good.
Thanks,
Becki
Bosch Home Appliance Customer Service
I'm very pleased with my Bosch fridge…
I'm very pleased with my Bosch fridge freezer. It's quiet, spacious, and keeps food fresh for much longer than my previous appliance. The No Frost feature is excellent as I never have to worry about defrosting. The build quality feels premium and it's very energy efficient. Overall, a great purchase and well worth the investment.
September 11, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear how pleased you are with your new Bosch fridge freezer and its features.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you found our engineer to be polite and efficient.
Thanks,
Becki
Bosch Home Appliance Customer Service
Engineer was quick to repair machine.
Engineer was quick to repair machine.
Arrived on time and very efficient
September 10, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
It is great to know our engineer was on time, efficient, and quick to repair your machine.
Thanks,
Becki
Bosch Home Appliance Customer Service
Timely
Timely, easy to arrange, delivered as promised - excellent service. Thank you!
September 8, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased you found our service timely, easy to arrange, and delivered as promised.
Thanks,
Becki
Bosch Home Appliance Customer Service
Excellent service :-)
September 8, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted you found our service to be excellent.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad you received good service and that the job was done promptly.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear our engineer was very helpful and solved your problem.
Thanks,
Becki
Bosch Home Appliance Customer Service
Well done Bosch
Well done Bosch, all sorted with no hassle and service staff very professional.
August 14, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted that everything was sorted without hassle and that our service staff were very professional.
Thanks,
Becki
Bosch Home Appliance Customer Service
Excellent customer service
Excellent customer service.
Very knowledgeable engineers.
Efficient service
September 8, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We appreciate you highlighting our excellent customer service and knowledgeable, efficient engineers.
Thanks,
Becki
Bosch Home Appliance Customer Service
Good after sales care
There was a response which is positive. My situation evaluated and I will receive a replacement of faulty part.
September 11, 2026
Unprompted review
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad we could evaluate your situation and arrange for a replacement part to be sent.
Thanks,
Becki
Bosch Home Appliance Customer Service
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