ESSEX-new-Beds Reviews 297

Appalling. I have been trying to return some poor quality garden furniture for WEEKS! Rarely anyone answers, when they actually do you’re told they’re sorry/lots of staff issues/ someone will call back….and they never do. Absolute rubbish. I’ve been reluctant to leave a review but after 6 weeks of this rattan rubbish sitting in a box in my kitchen I’ve run out of ideas.

Shocking product, shocking service AVOID

I ordered a bed very happy with it dealt with a young lad called billy through the office. Really knew his stuff regarding beds abit of a expert when it come to details I cannot recommend highly enough BOSH

Good service , but would have like to be informed a day before it would be delivered and not an hour before

As a new upcoming business I had high hopes for Bosh Beds when I placed an order back in February. Unfortunately, they let themselves down. It took four months to fulfil our order, during which time we encountered delays, no show deliveries, cancelled deliveries, incorrect product deliveries and faulty product deliveries. Communication was non-existent throughout the whole encounter. Telephone calls were not returned and when we chased we received excuses and false promises. We were promised calls from Tom himself on multiple occasions along with compensation for the issues we encountered, none of which ever came to fruition. I really had hoped to be leaving a 5 star review, however, the treatment we received was amateurish and completely unacceptable. An unnecessarily stressful experience. Think twice before placing you order with Bosh Beds.

Price and quality of product good, delivery and communication was an issue

Very easy and quick to order, had a call to discuss mattress options which was really helpful. Would 100% recommend. 👏👏

Painfully slow delivery due to inept courier sending our mattress to the wrong address & then taking a week to rectify the situation. Happy with the mattress but will think twice before ordering again due to the poor delivery time & poor communication.

Bosch driver has improved my game. The sweet spot is very forgiving. Thank you. ⛳

I keep being asked to review my purchase (ordered 19 days ago) but I still haven’t received it so pretty hard to do…

Prompt delivery and good quality garden furniture

Excellent service....ordered a double bed from BoshBeds and the delivery guys were great. Brilliant quality and service....totally recommend this company. Thank you

Couldn’t recommend enough!

Had a fast delivery will defo be using again highly recommended
Business. 😀

Bosch Beds great service. Bed is lovely and comfortable would certainly recommend them .

Have had my bed for a good while now and I cannot fault, so comfortable! Would 💯use Bosh Beds again and highly recommend! My experience from start to finish with them was faultless.

I rang up on Monday looking for a bed for my daughter I ended up ordering one and it turned up on the Wednesday I couldn’t believe how quick it come. The prices were so good I ended up ordering myself a aloe vera mattress which is so comfortable. I will definitely be using bosh beds again as the service is excellent

So far Bosh beds has delivered me 3 mattresses for my whole family over the year, The quality is second to none and even a year down the line they still feel brand new and a dream to sleep in.
Every mattress was also delivered within 24 hours from placing the order with a added bonus having a very helpful and polite delivery team.

Chris ☺️

Fantastic service and proper British made products. Highly recommended