Botbiz Reviews 80

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The best whatsapp delivery platform. Here are top 5 reasons: 1. Lifetime subscription for just $97 so no monthly costs. 2. Free 20k messages so no billing worries from meta if you have limite... See more

Rated 5 out of 5 stars

I am really happy with bitbiz and its been more than a year thai i am using this tool. The best part is the support person behind this tool. My company digiranking.com is heavily dependent on the API... See more

Rated 5 out of 5 stars

Not only the app is awesome, their services are outstanding. I made an error in setting after 2 months of purchasing the software, and the delivery of message was stuck, on my request I got the s... See more

Rated 3 out of 5 stars

Same than the rest of Reviews, not the best, but honestly, the customer service is not so good. They even asked me for the Shopify Store login credentials, after asking me the botbiz credentials... See more

Company details

  1. Software Company

Written by the company

The Ultimate WhatsApp Chatbot and Marketing Automation Platform - Your WhatsApp Powerhouse! With Botbiz, you can take your business to new heights by effortlessly broadcasting WhatsApp messages, automating notifications for deliveries, payments, and offers. We've got you covered when it comes to customer support too, with our live chat and chatbot solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

support is very bad they didn't solve…

support is very bad they didn't solve problem. they ask money and hidden fees letter for every service not recommended this platform.

August 27, 2025
Unprompted review
Botbiz logo

Reply from Botbiz

I’m really sorry for the experience you’ve had. We have never asked for any hidden fees for support, and till now we offer all newly added features to all our users without any extra cost.

Please contact us on WhatsApp at +91-8856879188 or email support@botbiz.io so we can review your case in detail and resolve it for you.

Rated 5 out of 5 stars

The best whatsapp delivery platform

The best whatsapp delivery platform. Here are top 5 reasons:

1. Lifetime subscription for just $97 so no monthly costs.
2. Free 20k messages so no billing worries from meta if you have limited usage.
3. Other integrations like sms, email and chatbot perfect to keep you varied messaging from one unified dashboard.
4. Super fast support via anydesk. Got a complaint resolved in just 5 mins. literally.
5. Simple user interface and setup process along with helpful videos to setup whatsapp chatbots, sequence messages and flows.

Great job team botbiz! You make India proud on global IT world.

August 24, 2025
Unprompted review
Rated 3 out of 5 stars

Not the best Customer Support

Same than the rest of Reviews, not the best, but honestly, the customer service is not so good.

They even asked me for the Shopify Store login credentials, after asking me the botbiz credentials to find out what's going on.

They solve problems through anydesk, that I think is not the proper way to attend customers.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I continuously try and reach out to them but all they do is ignore my messages. Even when the messages are urgent, they just don’t care.

March 26, 2025
Unprompted review
Botbiz logo

Reply from Botbiz

I’m really sorry to hear about your experience with our support team—I understand how frustrating that must have been.

This isn’t the experience we aim to provide, and we’d truly appreciate the opportunity to make things right and address your concerns promptly.

Please reach out to us directly using your registered details so we can look into this on priority:

WhatsApp: +91-8856879188
Email: support@botbiz.io

Rated 1 out of 5 stars

It’s an absolute disaster of a…

It’s an absolute disaster of a service—completely unreliable, unprofessional, and utterly frustrating. The lack of efficiency and the constant mistakes make it impossible to deal with.

October 2, 2024
Unprompted review
Botbiz logo

Reply from Botbiz

I’m really sorry to hear about your experience with our service—I understand how frustrating that must feel.

This isn’t the standard we aim to provide, and we’d truly appreciate the opportunity to make things right. Please reach out to us with your registered details so we can review your account and work on a proper resolution as quickly as possible.

Rated 1 out of 5 stars

Pathetic Customer Service

Pathetic Customer Service, ZERO Post Sales Support. They just give a whatsapp number and ask us to send our complaints, but there wont be any proper response or resolution to the problem.

September 1, 2024
Unprompted review

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