Bottle Exchange Reviews 16

TrustScore 4.5 out of 5

4.4

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Company details

  1. Online Marketplace

Written by the company

A online platform allowing users to buy,sell and swap whisky


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Great attentive service

Kyle was very friendly and helpful and got the bottle online promptly. I was really happy with the extra promotional service from the Bottle Exchange which I believe helped me achieve a sale.
I get the impression that Kyle really cares for his customers. I look forward to sending bottles on the future.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend

Site was very easy to use and understand. And a very convenient way to sell or trade my bottles.

Very good service, and would easily recommend to others.

Will definitely use again!

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, I wouldn’t hesitate to buy from or recommend to anyone. Thankyou Kyle for an easy transaction

December 14, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Hi Jay,

Thank you greatly for taking the time to review our services, we really appreciate it and we are delighted you found our services easy and beneficial and look forward to seeing you back again soon,

Kindest regards

Kyle

Rated 5 out of 5 stars

Seamless purchase and would recommend

This is the second time I’ve purchased a bottle through BottleExchange, this time a Ben Nevis ‘96. The process was smooth, the bottle arrived safe and sound after being well packed within a couple of days. It was exactly as shown/describes and I’m very happy!

October 25, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Hi Luke,

Thank you greatly for choosing to use our services and your kind words. We are delighted you were satisfied with our service and hope to see you back again soon

Thanks Again

Kyle

Rated 5 out of 5 stars

A very easy way to exchange your whisky…

A very easy way to exchange your whisky for bottles you would struggle to get elsewhere. I posted them my bottle and then received offers, I chose to swap it for 2 limited edition whiskies instead so I feel I made a good deal

October 26, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Hi Chris,
Thanks greatly for your feedback.
We greatly appreciate you choosing to use Bottle Exchange and really hope to see you back again in the future

Rated 5 out of 5 stars

Does what it says on the tin.

This is the second time I have bought from Bottle Exchange and Kyle has made it easy and bent over backwards to help me both times. It's a novel idea where you know the maximum you are paying beforehand and can make an offer down rather than getting caught up in the heat of an auction and ending up bidding away your kids inheritance.

August 3, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Hi Steve,

Thanks greatly for coming back to use our services again we are incredibly grateful and delighted you find Bottle Exchange a beneficial alternative to what’s currently available. We look forward to seeing you back again in the future

Rated 5 out of 5 stars

Very well !

Very well !
Great communication, fast delivery and super friendly ! Can just be recommended !

April 19, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thanks Greatly for your review Thilo.
We are delighted you found our services beneficial and we look forward to seeing you once again.

Rated 5 out of 5 stars

Very fast delivery

April 18, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Hi Pat,

Thanks Greatly for your review. We do our absolute best to get items to our users as quickly and efficiently as possible. We do really hope to see you back using the Bottle Exchange platform again

Rated 5 out of 5 stars

Amazing concept, loved it.

Fast efficient and great service plus an amazing communication. I loved using the bottle exchange and I recommend anyone who is interested in expanding their spirits collection, especially whisky.

January 31, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thank you greatly for your kind words Kemal. It was an absolute pleasure providing you with our services.
Thanks Greatly

Rated 5 out of 5 stars

Communication from these guys is…

Communication from these guys is outstanding. A slight delay with the courier & immediately received a reassuring email notifying me of this and advising of a solution. Bottle arrived in pristine condition & highly rate the service offered.

January 8, 2022
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thanks P R Hopkins for your review. We again do apologise for the delay in getting your item to you however greatly appreciate your comments and will do our absolute best to provide you the best service we possibly can

Rated 5 out of 5 stars

Excellent and straightforward

Found the site to be very straightforward and easy to use. Also an excellent result selling my bottles. No complaints at all from me, all good. I wlill use Bottle Exchange again for sure.

December 29, 2021
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thanks Fraser for your review. We are delighted you were happy with the service provided and will strive to continue to provide you with our services in the future

Rated 5 out of 5 stars

Bought and sold bottles on this site

Bought and sold bottles on this site. Fast and easy service. Great not paying expensive commission fees when selling

November 26, 2021
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thanks Conor for you review. We are extremely satisfied you found our services beneficial and will continue to provide you with the best service we possibly can

Rated 5 out of 5 stars

Great service from this site

Great service from this site. Highly recommended. No issues when selling my whisky. Does exactly what it says on the tin.

November 20, 2021
Unprompted review
Bottle Exchange logo

Reply from Bottle Exchange

Thanks for you review Shaun. We will continue to provide you the best service we possibly can.

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