I ordered the goods in March, they were supposed to deliver in 7 days, I received them at the end of June. I canceled the order twice due to the long delivery time and asked for a refund, but they... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I liked the variety of options available and the efficiency in response time. I have no complaints and will definitely keep in touch for future components.
Company replied
Great supplier I bought 2 times and got the materials on time. Also Thier support team is so good
Company replied
Great service by Luca. Quick, efficient and always there to help. Good parts and good service. Highly recommend.
Company replied
Company details
- Industrial Equipment Supplier
- also in
- Electrical Equipment Supplier
- Electronic Parts Supplier
- Electronic Spare Parts and Components Store
- Electronics Repair Shop
- Industrial Framework Supplier
About Botworksautomation
Written by the company
Your industrial automation hub
Botworks Automation helps businesses source the industrial automation components they need to keep moving. We supply new, used and refurbished products, including PLCs, HMIs, drives, motors, power supplies, I/O systems, sensors, cables, safety systems and electromechanical components.
From everyday replacements to obsolete and hard-to-find parts, we combine an international sourcing network with specialist knowledge and direct support.
Our services include brokerage, repair and trade-in options, and used equipment evaluation. By supporting repair, refurbishment and reuse, we help extend the working life of industrial components.
BOTWORKSAUTOMATION.COM
Find the component. Explore the options.
Explore our products and services online, or contact our team with your part number and requirements.
Whether you are sourcing a replacement, looking for a discontinued component or considering a repair, we help you identify a practical next step.
Discover new, used and refurbished products, brokerage, repair and trade-in services, and used equipment evaluation.
Explore botworksautomation.com →
ORIGIN
Based in Italy. Connected internationally.
Botworks brings together a digital purchasing experience and industrial automation expertise, supported by an international sourcing network.
Our registered and commercial office is in Sesto San Giovanni, near Milan. Our laboratory and logistics base is in Vaprio d’Agogna, in the province of Novara.
From Italy, we help businesses find components and explore ways to keep existing equipment in use.
Our commitment to reliability
12-month warranty on new, used and refurbished components.
Buy with confidence: our industrial automation components come with a standard 12-month warranty, unless otherwise specified in the product documentation.
If you experience a problem, contact our team with your order number and a description of the issue. We will assess your request and guide you through the next steps.
Repair or replacement is subject to technical evaluation and the applicable warranty terms. Damage caused by improper use, tampering or incorrect installation is excluded.
Full warranty terms:
https://www.botworksautomation.com/12-month-warranty.html
Contact info
Viale Thomas Alva Edison, 110 , 20099, Sesto San Giovanni (MI), Italy
- +39 02 40137 910
- info@botworksautomation.com
- botworksautomation.com
4.5
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Luca was very helpful
Luca was very helpful. I appreciate the quick responses and follow ups
January 10, 2025
Unprompted review
Reply from Botworksautomation
Thank you, Jeff! We're delighted to hear that you appreciated our variety of options and quick response time. Your positive feedback motivates us to keep delivering the best service possible. We look forward to supporting you with your future needs!
Efficient service
I liked the variety of options available and the efficiency in response time. I have no complaints and will definitely keep in touch for future components.
December 23, 2024
Unprompted review
Reply from Botworksautomation
Thank you so much for your feedback, Bryan! We're glad to hear that you appreciated our variety of options and quick response time. It's our goal to provide excellent service, and we look forward to supporting your future component needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.