Customer service was A+. Somehow my order package was opened somewhere en route from UK to US and was replaced with weird products (not Boucleme). Aurelija responded promptly, pleasantly and efficie... See more
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Outstanding service from the team at Boucleme! I recently changed my email address but had not anticipated how difficult it would be to update details on all the online shopping sites I regularly use... See more
I’ve used this company for years as the products really suit my hair, competitively priced and usually very quick delivery. Unfortunately their courier (Evri) either lost my order or damaged it and af... See more
Is Boucleme a scam? It offers a 15% discount if you subscribe and provide your phone number, but once you've completed the process and they've taken all your details, the 15% discount code never mate... See more
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Company details
Written by the company
Natural products for curly hair. Silicone, sulphate & paraben free. We understand the needs of curly hair. Our products are packed with high performance actives that restore moisture and life to dry lacklustre hair. Our simple 3 step system cleanse, co...
Contact info
Unit 309 Cocoa Studios, SE16 4DG, London, United Kingdom
- info@boucleme.co.uk
- boucleme.co.uk
3.8
Great
1K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very good products and service
I bought a small bottle of Curl Defining Gel from Boucleme by mistake and then decided to get a larger one. They gave a friendly and helpful response and the exchange is now in progress. This is the second or third bottle I have had: a very good product, as is their Curl Cream. They suit my curly hair very well.
September 1, 2022
Reply from Bouclème
Thank you💛
My hair loves Boucleme products
My hair loves Boucleme products :) I have been using them for nearly 2 years and would not change to anything else.
Although, I would like to see improvement in packaging as I feel like it is a lot of plastic (even if the products last for a long time). It would be nice to see an option for refills!
September 8, 2022
Reply from Bouclème
Hello Aga, our core bottles are made from a sugarcane biopolymer and 30% PCR. All can be recycled in your normal household recycling :)
The best ever products Ever
The best ever products , i have been using them all for years , any curly girl out there will appreciate these products x
September 8, 2022
Reply from Bouclème
Thank you💜
I enjoy using all boucleme products
I enjoy using all boucleme products. I have curly hair that tends to go frizzy and I find it tamed it down
September 8, 2022
Reply from Bouclème
We're so happy that you're enjoying the products💛
What a great deal the 3 for 2
What a great deal the 3 for 2. I stocked up
Ok my favourites, cleanser, cream and gel. The delivery was super fast and as always wonderfully packages with a quirky box
September 1, 2022
Reply from Bouclème
We're glad you managed to stock up on your favourite products💛
Fab products, smell amazing!!
Great fast delivery, the products are so good and smell amazing!!
September 3, 2022
Reply from Bouclème
thank you :)
Reply from Bouclème
thank you Barbara! :)
By far the best products I've ever used.
I've been using boucleme for about 6 weeks now. My hair has never been better. The amount of comments I'm getting is unreal. There is so much bounce in it, no frizz either. By far the best hair products I've ever used..
September 5, 2022
Reply from Bouclème
thank you Joanna :)
Bargain, 3 for the price of 2
Had 3 for the price of 2, so that was a bargain thank you. Also arrived quickly after my order.
September 1, 2022
Reply from Bouclème
thank you Elaine :)
I have zero confidence in your delivery…
I have zero confidence in your delivery dispatchers Yodel'. Following poor delivery service, Boucleme' will need an option of click & collect for me to order their lovely products online ever again!
August 30, 2022
Reply from Bouclème
Hi Sharon, we're so sorry you're experiencing issues with our delivery partner. If you haven't already, please reach out to info@boucleme.co.uk and we'll look into this for you. Thanks!
My silk pillow case is amazing
My silk pillow case is amazing. Can’t believe how much difference it made in one night. My curls are pristine x
September 1, 2022
Reply from Bouclème
thank you :)
Lovely quality pillowcase
Lovely pillowcase, really nice quality and beautifully presented. Will definitely order again
August 20, 2022
Reply from Bouclème
thank you :)
I can’t believe how this has…
I can’t believe how this has transformed my hair! No more frizzy mass! I love it! Two washes in and I know I’ll be back for more! My son has just nabbed some too! Oh dear!!
August 31, 2022
Reply from Bouclème
thank you Alison, we're so glad :)
Loving boucleme
Loving boucleme. I have a short Bob and this product has helped define my curls and help my hair to look healthier. It smells amazing too.
August 30, 2022
Reply from Bouclème
thank you Sharon :)
Boucleme Intensive Moisturiser .
Boucleme Intensive Moisturiser .
Last Xmas I was scouring various websites for a hair treatment that I could use as a treatment and also as a leave in conditioner. I have tried many hair masks as I have grey, curly, slightly frizzy, course hair. Nothing has ever tamed it! So I came across the Intensive hair moisturiser and thought I’d give it a try. Thank goodness I did…I absolutely love the smell, texture and results….and have just purchased the larger size which arrived really quickly and packaged well.
August 25, 2022
Reply from Bouclème
thank you Barbara, we're so glad you've found the perfect product for you :)
Love everything about the products z…
Love everything about the products z they work wonders for my curls and smell amazing! Packaging is pretty cool too.
August 25, 2022
Reply from Bouclème
thank you!
Great products that actually do what…
Great products that actually do what they say they do and super fast delivery
August 24, 2022
Reply from Bouclème
thank you :)
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