The Bouqs Company Reviews 96,919

Easy to order flowers. Website is well designed with clear descriptions of all the flowers/bouquets. Flowers received are as described. Generous discount code included. Repeat customer.

my flowers came a day late and some were dead. it was for mother’s day so i was sad. but i contacted customer support and then gave me my money back and an additional $25 credit. very nice of them!

Easily to get where you want! Beautiful bouquets!

I ordered this bouquet for my mom for Mother’s Day. It arrived right on time and the flowers were fresh and beautiful. My mom loved her gift!

Only received 10 of 16 stems on a mother's day bouquet. Unfortunate. But received cost compensation. Will take time to rebuild consumer trust.

I love this company! People always rave about the flowers and ask where they’re from. Easy ordering, good notifications, frequent sales. Highly recommend!

Easy to order, large selection, flowers are always beautiful!

Great company to deal with. Flowers are fresh and pricing is very good.

Beautiful flowers at a great price-and mom loved it!

Beautiful bouquet, delivered on time and as pictured.

terrible service and have not recieved a refund. order same delivery flower bouquet because it said specifically it was able to be delivered that day as opposed to other ones that would come at a later day. havent received flowers or a refund

Customer service that went above and beyond. Appreciate your help and great service, Josiene!

I signed up for a Bouqs subscription to send flowers to my girlfriend and ran into quality issues from the very first order. The vase that arrived was stained, and while customer support did issue a refund, that's not the experience you want when sending flowers as a gift.

What really cost them my business, though, was a recurring issue with the personalized gift notes. On my first order, the message read "Cheers to many more?" — an exclamation point printed as a question mark. I assumed it was a one-off typo. On my second order, I intentionally used multiple exclamation points. Every single one of them was printed as a question mark on the card — in addition to some flowers being dead on arrival.

This is not a trivial error when you're sending flowers to someone early in a relationship. Tone and sincerity matter, and receiving a note that reads like a series of uncertain questions is the opposite of what you're going for. This appears to be a consistent system-level bug, not a fluke.

Save yourself the hassle — a local florist or even Costco will give you fresher flowers, better quality control, and none of the technical headaches.

I selected delivery for the 12th. As soon as tacking was available, it shows they wouldn't be delivered until the 13th. Too late for the intended purpose.

I have always had excellent experiences with Bougs. Very fresh flowers delivered on time each time I have used them.

I am liking that I can set up a series of deliveries, especially in the spring because I can take care of a bunch of birthdays and holidays at the same time. It gives me a chance to line them up when I am prone to forget in a busy season. The bouquets sent are beautiful and my family/friends love them!

Easy website
The smallest bouquet which I’m doing in a monthly subscription is a little smaller and sparser than inwpuld expect for the price for 2 months in a row now

I used the 25 % off but was shocked to see that the delivery charge was sooooo high! I thought first purchase was free delivery! I paid the delivery charge because I know you have gorgeous flowers and my sister will be so happy to receive this gift!

The experience with The Bouqs Company was great all around. From the ease of the online order to the quality of the flowers that were delivered, I was happy every step of the way.