Rubbish qualitiy and zero customer care or response ! When is somebody going to shut this comany down ??????..i have been trying for months to get money back , they lie about sending a returns forms... See more
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It's all garbage
It's all garbage! Every item cheap and not as photographed under the false name. They are shipping from China and it's up to the customer to RETURN their crap back TO CHINA at your own EXPENSE. They have gall to offer little to keep the crap. 20 per cent refund at best. Where is my money? Who benefitted from my transaction? Why are they protected?
I thought from the website that it was a nice boutique, NOT!
I thought from the website that it was a boutique in Montreal, man was I wrong. I ordered 5 different things, all of them did not look like the picture represented on the website. I was sent the wrong item, and it took me 2 months to get it resolved. When you correspond with them, I believe you get a very nice written AI note. The clothes that come do not have labels on them and they come from China. Stay away and do not order from them.
Very difficult to get a return
I ordered & rec’d a dress from boutique-elegance Montreal & it’s huge so I’ve requested a return form as was indicated on their site. Haven’t heard anything from them yet & looks like only way to get in touch with them is via email. Would not recommend them.
Beautiful boutique
Beautiful boutique! Lovely clothing, fast delivery. Finally found a nice online shop!
CLOTHES MADE IN CHINA :(
Boutique Élégance which claims to be a Montreal based store that just closed its doors to focus on their online boutique is yet probably another scam. The pitch, presentation, pictures, prices and endless rebates make it look very much like another online Chinese Company. I wrote them directly to ask them about it. It took 2 emails from me and 4 days to get a response. It is well formulated (IA? & The exchange was in French-see screenshot) but they essentially recognize that their clothes are outsourced and mainly from CHINA. Don't be fooled. This may not be a Canadian company but a Chinese one. Canada and Montreal based are simply a facade. The ridiculous prices would indicate that you would probably receive some cheap products polluting the earth. AGAIN :( They have no shame so BEWARE!!!
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