Lu Shan - Art du Thé Reviews 

1,427
TrustScore 4.5 out of 5

4.7

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Company details

  1. Tea Store

Information provided by various external sources

Aborder l’univers du thé c’est pour Lu Shan revisiter une histoire millénaire. Une histoire qui a vu cette plante au statut médicinal reconnu, accéder au rang d’art majeur (un fait exceptionnel dans l’histoire de l’humanité). Un art en harmonie et en symbiose avec d’autres formes d’expression artistique : calligraphie, peinture, poésie, santé, jardins, arts martiaux…


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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,427)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Drunk in Tea CD

We were talking about that cd in our tea club and I decided to look it up, as it had been years since I've last listened it and you had it in stock!
Price was good, customer service exellent and it arrived to my doorstep fast! Thank you so much ❤️

March 19, 2024
Rated 5 out of 5 stars

Perfect

Perfect.Fast delivery, I am very happy with my purchase.Everything is perfect and the teas are delicious.I just love it !

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

6€ for delivery to Point Relais and after 10 days it's not shipped yet...

6€ for delivery to Point Relais and after 10 days it's not shipped yet...
It's one month soon as I placed my order, but the package is not delivered yet.

December 20, 2016
Unprompted review
Lu Shan - Art du Thé logo

Reply from Lu Shan - Art du Thé

Hi Mister Kurlyukov,

Your order was send on December 12 and arrived in Mondial Relay Agency (Saint Ouen on December 15th). There is no transport or delivery on Monday (and certainly not on Saturday), so your order may arrived at the "Point Relais" soon. We will keep looking on your delivery.

Regards,
Lu Shan


- January 3

Hi M. Kurlyukov,

We have multiple calls with Mondial Relay on December et now, they are always looking for your package. We are very sorry about that. If they are enable to find it, we will send you back your payment, I just ask to wait a little more.
Regards,
Lu Shan

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