BOUTIQUE TAG Reviews 

452
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.

Rated 4 out of 5 stars

I had bought a jacket for my wife’s birthday on Black Friday sale and I never recieved it, spoke with someone. And let them know the situation, after a bit of back and fourth email, they finally sent... See more

Rated 1 out of 5 stars

DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website cla... See more

Rated 1 out of 5 stars

It has been a nightmare, bought a ParJumpers Gobi Jacket, after a price match episode since I found it cheaper in ssense.com, decided to protect local economy and ordered a size large since my other... See more

Company details

  1. Outerwear Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Winterwear Store

Written by the company

Luxury and Performance Outerwear. Proudly Canadian


Contact info

3.7

Average

TrustScore 3.5 out of 5

452 reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(452)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, will definetely order again. Love the rapidity of my order, i got it in perfect packaging.

October 28, 2022
Rated 1 out of 5 stars

I received a dirty used white shoe so…

I received a dirty used white shoe so you can tell the difference right away. I have sent numerous emails and no response. Why would you even send a dirty used shoe? What will you do to fix the issue. I also sent pictures in the emails.

October 5, 2022
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, package was delivered 3 days from date of ordering and I live all the way in the UK. Had a query in regards to import duty / customs fees which was answered promptly, although not knowing the exact amount I would be charged they took it upon themselves and were thoughtful enough to lower the total declared value resulting in absolutely no extra fees or charges / import duty!! Coat was very well packaged and come with original moose knuckles hanger plus the original protective plastic that it had been made with from moose knuckles warehouse. 100% authentic and legit company, amazing service, will certainly be using again.

October 10, 2022
Rated 5 out of 5 stars

Got the jacket in less than two days…

Got the jacket in less than two days from time of order. Very happy with colour and fit. (Actually, at 72, it makes me look way trop branché!). Makes no sense that the same item would have cost me almost double here in Toronto. This is the second Parajumper jacket I’ve ordered from you in the last year - each time at a great price and delivered free to my door… in another province, no less!
Merci beaucoup.
Vive le Québec libre… échange!

September 20, 2022
Rated 1 out of 5 stars

Paid for 3-5 day shipping but….

Paid for 3-5 day shipping, but estimated delivery is more than 10 days, very sad.

September 6, 2022
BOUTIQUE TAG logo

Reply from BOUTIQUE TAG

Hi Masaki, thanks for your message.
Please note your order came in after hours (5pm est) on the 31st of August. This means your order handling time only starts on September 1 2022.
As you know, this weekend is the Labour Day weekend and most carriers dont have pickups on Friday and Monday.
The quoted time for shipping was up to 5 business days. Today would be the second business day.
We appreciate your patience as our team works around the clock to expedite shipments as fast as possible.

Rated 5 out of 5 stars

I love this shop !!

I love this shop. I’ve bought from them multiple times. When they have a sale, it’s ACTUALLY a real sale unlike every other store. I will always buy my jackets from them (and have been for the past 3).

July 17, 2022
Rated 5 out of 5 stars

good quality

this is my first time place order to this store , when i was received the jacket。 i am so love it

July 9, 2022

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