Bow And Snow Reviews 

176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality, vibrant colors, and beautiful designs of the products, which consistently brighten up their living spaces and fully match customer expectations. People also find the ordering process very simple and seamless, noting that items arrive securely and match the online descriptions perfectly. However, some people mentioned that orders take longer to arrive because items are shipped directly from abroad without a clear initial notice. Some reviewers were not happy with these delivery delays, noting that tracking down shipping updates or receiving packages required extra patience.

What people talk about most

Product

Clients share positive opinions on product quality, design, and value. Consumers highlight that items like... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Customers consistently note positive experiences with order, highlighting easy processes and good... See more

Service

Reviewers highlight positive aspects of service, noting prompt and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was unsure about buying the cushion covers as I have been disappointed in some things ive bought on line. Some dont look anything like the pictures and some just dont turn up at all. However I was r... See more

Rated 5 out of 5 stars

Very happy with my throw. With aUK facing website and customer service I was expecting delivery from UK so a little nervous and slightly anxious when I saw it dispatched from China. Had 2 bad experien... See more

Rated 5 out of 5 stars

Beautiful items, arrived slightly ahead of estimated arrival time.... sadly, like so much "on line" shopping these days, you hear so many scams, I can assure you the comments, mine and others, can be... See more

Rated 5 out of 5 stars

As a lover of marine wildlife, I purchased 4 gorgeous cushions, seahorse, turtle, octopus and a whale to enhance the sofa in my kitchen. They’re fabulous, I’ve had them a few months and they take some... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Bow And Snow is a home decor brand that offers a wide range of high-quality throw blankets, cushion covers and decor display pieces that will add warmth and style to your home. As a company, we take immense pride in our commitment to finding new and exciting products that our customers will adore. If you have any questions, please feel free to contact us using the email below.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(176)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Scandinavian throw

The Scandinavian throw is ok, a bit overpriced and it comes from Mainland China and I wasn't happy about the air miles.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Nice website.
Friendly, clear and responsive communication from Bow & Snow.
Arrived sooner than I expected, 7 days from initial order to arrival.
Throw blanket is lovely - Well made and nice soft material, beautiful design. It looks and feels good quality.
Very pleased with the whole experience and my wife is over the moon with her new blanket.
Highly recommended.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Boho throws

I adored all the throws shown on the website and it was difficult for me to choose one. It looks beautiful and is really good quality.

The delivery was efficient and I was able to track my order. I had lovely and appreciative emails from the company.

I am so pleased with my large throw which is on my sofa that I have ordered another for the chair. It's given depth, vibrancy and colour to my room and I would like to wish the business every success for the future

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

The quality is amazing!!

I am totally in love with the throw. The quality is perfect. It is soft, colourful and beautifully made. What made my day complete was the email I received after ordering it!! It was so personal and so much fun.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Really prompt service

Really prompt service..as soon as the order was put in the items were packaged and in transit straight away! I was concerned they were coming from China but I needn't have worried as they only took one week to arrive and I was able to track using the shop app which was really good. I knew where my item was every step of the way. Very happy with purchase, exactly as expected

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Cushion covers

Ordered these cushion covers after seeing ad's on Facebook and Insta. Arrived with in a week and look great. Great service

October 15, 2023
Unprompted review
Rated 2 out of 5 stars

Very overpriced.

I ordered the Scandinavian blanket, which was advertised as half price, and with shipping I paid nearly £90. This item is quite nice, but VERY overpriced. The 'half price' statement was clearly untrue, there is no way someone would pay that much. I have been ripped off, basically. It's a very thin piece of fabric, and the colours aren't as vibrant as shown in the pics. I really would recommend people don't buy.

September 14, 2023
Unprompted review
Bow And Snow logo

Reply from Bow And Snow

Hi Joey,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us improve our products and services.

I'm truly sorry to hear about your recent experience with us. I wanted to address your concerns here. Firstly, I assure you that our discounted prices are indeed genuine. We sell our blankets at different prices depending on the time of year and we always price it in a way that provides the best value to our customers.

Regarding the quality of the blanket, I do apologise that this didn't exactly meet your expectations. We strive to provide high-quality products, and it's disappointing to hear that the fabric and colours didn't meet your standards. We take product quality seriously, and your feedback will help us improve in this regard.

In an attempt to try to make this whole thing right, I'd like to offer you a full refund on your purchase. Please contact our customer email team at support@bowandsnow.com and I'll be more than happy to process a 100% refund for you.

Once again, I do apologise for any inconvenience caused by this experience. Thank you for bringing each of your concerns to our attention.

All the best,
Liam
Bow & Snow Support

Rated 5 out of 5 stars

Throw blankets …

I bought two very beautiful throw blankets I saw in the Internet, which I loved even more when I got them, so I bought two more.
I am very happy I did! Very nice quality and the colors fit perfectly in my home!
Looking forward to seeing more beautiful things!
Maria Tyradelli

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

When I ordered the first throw from you…

When I ordered the first throw from you I was delighted with it in reality. However when I ordered another one for my granddaughter, due to her address confusion on my part , it was returned to sender. After a few emails between Cherrie and my self it was duly sorted and my granddaughter loves it. So a big thank you to all involved.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely Boho throw

This is a beautiful throw. I was suspicious that it wouldn't be good quality, but it ticks all my boxes. Warm, snuggly and stylish.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love what is on offer from…

I absolutely love what is on offer from Bow and Snow, a wonderful selection of truly exceptional quality items. The service and response is exceptional. The company has a truly personal touch and I will shop here many times even when I know I shouldn’t!

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, smooth and efficient service. The throws
I purchased are lovely, and great value for money. I have used this company several times now and will certainly do so again

August 12, 2023
Unprompted review

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