Bownetcms Reviews 201

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Visited Bownet yesterday looking for a crimp tool for cat6 cables . Was met by Kim. Such a friendly and helpful man. So glad I found this shop spot for all network related products and more .... See more

Company replied

Rated 5 out of 5 stars

Every time we order from Bownet they go the extra mile to ensure all is OK and we receive our order on time. Would recommend as there seems to be what is missing from many nowadays; Value Adde... See more

Company replied

Rated 5 out of 5 stars

Jon @ bownet saved the day because without fuss he auto-magically shipped out of stock items direct from the manufacturer because he wanted to make sure I received everything next day - Awesome servic... See more

Company replied

Rated 5 out of 5 stars

Great people with great knowledge. I look forward to getting all my cables and connectors from Bownet - and with an array of stock on show I always grab that little extra something, be it cable tie... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. Computer and Accessories Store

About Bownetcms

Information provided by various external sources

Bownet Cable Management Systems Limited has been Connecting Networks for over twenty five years, supplying top quality Structured Cabling Systems and computer networking products to I.T. Professionals, end users and installers of Data, Telecoms and A.V. solutions.

With a lifetime of industry expertise and product knowledge Bownet C.M.S. is renowned for its' excellent pre-sales technical support, reliable nationwide order fulfilment and after-sales service. Whether the project is a large bespoke structured cabling installation, a Pre-terminated Fibre or Copper solution, or a small office or home office network cabling job the team at Bownet is committed to deliver high quality products and service at a competitive price.

Our portfolio of products includes, Server Racks, Data Cabinets and Wall Boxes, Cat5e Cat6 and Cat6a Cables, Patch Panels, RJ45 Outlets and Patch Leads, Gigabit Ethernet Switches plus a wide range of Telecommunications and Fibre Optic connectivity products. In addition, our extensive range of Floor Boxes, products to distribute Power & Data to Desks, Network Testers, a selection of audio visual leads and outlets plus the essential Installation Tools and Accessories should provide all that an engineer may require.

Leading brands supplied and stocked by us include Combow, HellermannTyton Data, Excel, Prism Enclosures, Ideal Industries, TP-Link, Marshall-Tufflex and many more. Our central warehousing and distribution facility in Dartford, Kent processes orders for dispatch nationwide and we are proud of our reputation for delivering what customers need when they need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

Really helpful company

Really helpful company. Went to a lot a bother to complete the order and dispatched the same day. We certainly recommend Bownetcms.

October 31, 2020
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Reply from Bownetcms

Thank you for your review, much appreciated.

Rated 5 out of 5 stars

You should support this small business, here's why...

Bownet was recommended to me by another business owner who praised their customer service and wide selection of network and cabling stock. After a couple of projects to install small office network solutions, I am so pleased I have found them. Really knowledgeable and helpful, made sure I'd thought through everything I needed to buy for the jobs and gave me options over different priced components to make sure I got the best value for the budget. Superb and look forward to being a long-term customer. I will never buy from the likes of Amazon again, when I can support a local business that offers such excellent service at a comparable price to online-only retailers.

September 16, 2020
Unprompted review
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Reply from Bownetcms

Thank you very much for taking the time to share your experience, which we really appreciate and look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, shipping was extremely fast would certainly purchase from again

September 5, 2020
Unprompted review
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Reply from Bownetcms

Thank You for your review, much appreciated.

Rated 1 out of 5 stars

Late Delivery

Late Delivery. Shows as next day delivery when placing the order but tracking then shows 2 day delivery. I would not have ordered from them knowing this.

September 1, 2020
Unprompted review
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Reply from Bownetcms

In reference to your order placed on Bank Holiday Monday, I can confirm our businesses was closed and it has been processed this morning on an AM service for delivery tomorrow. We will track the order for you.

Rated 5 out of 5 stars

So help full

So help full. Great service. Thanks to Kim and Steve.

August 8, 2020
Unprompted review
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Reply from Bownetcms

Thank you for the review, much appreciated.

Rated 5 out of 5 stars

6 stars.

Ordered Thursday. Arrived Saturday.
Emails and processing details sent right away.
Product is brilliant.
Would give 6 stars if I could.

July 27, 2020
Unprompted review
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Reply from Bownetcms

Thank you very much for your review, we look forward to hearing from again you in the future.

Rated 5 out of 5 stars

Superior Service

Great communication and delivery on time. Class Act.

July 20, 2020
Unprompted review
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Reply from Bownetcms

Thank you for your review, we hope to hear from you again in the near future.

Rated 5 out of 5 stars

Amazing service

Amazing service. Excellent price and quality. Order arrived the next day. Courier was very friendly and polite.

July 11, 2020
Unprompted review
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Reply from Bownetcms

Thanks for the review , we are always here to help, should you wish to purchase again in the future.

Rated 5 out of 5 stars

Its been an absolute pleasure dealing…

Its been an absolute pleasure dealing with the company. The level of support and service exceeded all of my expectations. Its refreshing having to deal with a company that is clued up rather than trying to research everything online prior to ordering.

July 7, 2020
Unprompted review
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Reply from Bownetcms

We really appreciate your comments and thank you very much for taking the time to post this review.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Great communication. Will use again

July 5, 2020
Unprompted review
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Reply from Bownetcms

Thank you for your review which is appreciated.

Rated 5 out of 5 stars

Highly recommended

One of the best companies I have dealt with. Very speedy, and when you have questions or an issue, they bend over backwards to help you out. Oh, and the right price point. I have used them many times and will continue to do so.

June 13, 2020
Unprompted review
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Reply from Bownetcms

Thank you Richard, your review is really appreciated.

Rated 5 out of 5 stars

Exceptional service.

A pleasure to deal with. Excellent communications and nothing was too much trouble. Steve was so helpful and kind to deal with. Would highly recommend this company.

June 7, 2020
Unprompted review
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Reply from Bownetcms

Thank you Michael, your custom and comments are really appreciated.

Rated 5 out of 5 stars

Fantastic service..

Fantastic service... knowledge and efficient. Very friendly. Will be ordering again and again.

June 2, 2020
Unprompted review
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Reply from Bownetcms

Glad to be of service and thank you very much for your review.

Rated 5 out of 5 stars

10/10

I ordered a cabinet and didn't realize shipping would cost more to Northern Ireland (I know, I should have known this) they emailed me informing me of this and got back to me with a price of the shipping. Unfortunately it was out of budget but they were happy & very quick to issue a refund.

Thank you Steve at Bownet, you the man

May 29, 2020
Unprompted review
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Reply from Bownetcms

Very nice of you to post a review and we will also look into displaying general shipping information in other ares on the site.

Regards

Steve

Rated 1 out of 5 stars

Incorrect quantity and different colour item sent and refused to sent right item

I l ordered two black grommets with other items, first of all no order confirmation email or web confirmation. I received only one grommet and grey one not black one that I ordered. Received invoice after couple of days, invoice had correct quantity, when contacted I got reply that I had to send item back on my expense and only then they will send correct number of items what a helpful customer service plus they don't stock items they are just mediator, this was clearl from their communication as I was told that their supplier messed up order. This cost me 2 week delay in project and hard time finding exact second grommet and had to pay more because of fixed delivery charges. Message is clear avoid this seller.

May 22, 2020
Unprompted review
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Reply from Bownetcms

In reply to your review, we sent you a copy of your sales order which you placed on the site which was for grey grommets. There are 2 separate sku's on the site for black and grey. As for receiving 1 grommet short, that was a mistake and we responded to your query outside of normal working hours and also gave you a full refund for 2 grommets, as it was uneconomical for you to ship one back, or for us to collect. The option was to order the correct product and we would have shipped free of charge. Some items on our site are shipped from suppliers which is normal, however we carry vast amounts of stocks, regardless we always do our best to fulfil orders on time and provide excellent customer service. Regards Sales Team

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