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Company details

  1. Gaming service Provider

Written by the company

BoxBet.io is a cutting‑edge crypto casino and sportsbook tailored for digital currency enthusiasts. Launched in 2024 it lets players deposit, wager, and withdraw instantly using 11+ major cryptocurrencies including: BTC, ETH, USDT, SOL and more without traditional fiat hurdles. . With over 7,000 games, including slots, live dealer tables, crash games, and sports markets across 35+ sports, BoxBet.io delivers variety and excitement to both casino lovers and sports bettors . New users enjoy compelling welcome bonuses, up to 300% matched casino bonus or generous sports incentives, with ongoing weekly free spins and jackpots to keep the fun going . Standout features include ultra‑fast crypto payouts, a VIP loyalty program offering cashback and free spins, and BXBT token rewards via wager‑volume airdrops . The mobile‑optimizsd interface is smooth across devices, and support is available via live chat, email, and Telegram .


Contact info

2.5

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam casino !!

Scam casino !!! Can’t withdrawal funds they keep delaying the process till u give up eventually use it on games they block your withdrawals many others below too have had there withdrawals blocked Boxbet.ip is a scam !!!

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

started betting here a few months ago

started betting here a few months ago. lost like 10k then kept redepositing and won 50k on mma and cs2 major.

got asked to complete kyc/verification which I did instantly. now they've closed my account.. so not expecting to get paid any of this money.

will wait for them to write via email and update this review if I get paid

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Nice casino

nice casino, a lot of interesing games, my biggest impressions was that it is fully operated with crypto, it is fast and convenient

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

They process your deposits but do not…

They process your deposits but do not accept your withdrawals. I have been waiting for over two weeks and my withdrawal has been put on hold. Every time I chat with them, they tell me they are having technical issues and do not resolve anything. This is truly an unreliable website. Stay away from it.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

This casino is a complete scam

This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid This Casino, Withdrawals dont work!!!!

Totally disappointed with this casino! I’ve been waiting over two weeks for a simple withdrawal and still nothing. The customer service is awful, and every time I reach out, they just give me generic excuses with no real solutions. They keep saying my withdrawal is “under review,” but there’s no estimated date or any clear details.

It feels like they’re intentionally delaying payments, hoping players will just give up. This is a complete lack of professionalism. If you’re thinking about playing here, think twice. It’s a total waste of time and money

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Casino – Over 2 Weeks and Still No Payout!

This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Boxbet.io Delayed Manual Withdrawal

Hi team,

I have been playing online using boxbet.io where I won a considerable amount of crypto, 850 XRP. When I attempted to withdraw the website seems to experience a network issue which inhibited my from being able to withdraw. I note that in the past this feature did work. I contacted support who advised me that they were experiencing a system issue and must manually process my withdrawal. This process required that my account is temporarily closed and a ticket is raised (Ticket ID: 1010288).

Since logging this request I have been engaging their support team online via their chat features for an update. Every time I request an update the response is simply that their is no ETA and I will get an email update from their finance team once I get the request actioned.

It has now been four days and I am still waiting for a response.

I wish to raise this on Trustpilot for awareness and for Boxbet's finance team to properly acknowledge and respond.

Please note that I have fully KYC verified myself and done everything within my power to ensure that I have met my obligations so from my prospective there is no reason to not complete the manual withdrawal.

Please note that I have also engaged for external support via Askgamblers to assist me in resolving this issue.

Update - 13/07/25

This is 100% false, you never ever stated that you were migrating to a new license and that withdrawals in this time were temporarily suspended. You never once gave your personal email when dealing with this issue Paula and your team member Johan never engaged me about this issue other than wanting to give me a free bonus to continue playing. Seriously, I cannot believe how much your guys are trying to cover this up.

You just continued to state you had a technical issues and did not know when it would be resolved.

I spent the XRP I won because you guys took over several days of constant delays, you never stated the exact reason for the issue as per below you continued to state it was an technical issue without any specific information.

I will continue to hold my feedback on trust pilot until I receive my refund of 850 XRP. Your license migration caused the issue and cause me to not be able to withdraw my funds.

I will remove the feedback if I get a refund.

Update 13/07/25 - Boxbet continue to update their Trust Pilot Response attempting to insinuate that they made it aware they were migrating licences to me which is completely false, this was never made aware. In addition to any potential users considering using their platform ask yourself why would a new platform need to switch licensing so early. Also look into how they originally operated as Hollycorn NV and now have switched to a new company name. Go check out HollyCorn NV and their dodgy websites they control then tell me who is legit in this discussion.

April 17, 2025
BoxBet.io logo

Reply from BoxBet.io

Dear David,

Thank you for your feedback.

As we explained at the time, we had issues with our service provider during the migration to our new license back in May and withdrawals were temporarily suspended. The team were working tirelessly at this time to resolve any issues and we apologised for the delay to your request for a refund and provided detailed instructions on how best to achieve this.

Your complaint was escalated to the management team and dealt with appropriately but unfortunately we couldn't fix the issue in the timeframe mentioned and we do apologise for this. Since you continued to gamble on your account despite our requests not to do so the funds were unable to be redistributed.

I understand that Johan and the VIP team were in touch on a regular basis to try and fix the issue but we haven't heard back from you since. I've contacted you via email should you wish to reopen your account and I await your response.

Please don't hesitate to contact me if you have any further questions.

Kind regards,
Paula

Customer Service Manager
Boxbet.io

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