Thought these would make a great alternative to stepone pants but they were absolutely rubbish. The elasticated waist band continually rolls down making it positively uncomfortable and the legs also r... See more
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They advertise a “100% no risk guarantee. When you email to ask for a different size or for a refund they don’t reply! Trading standards need to be onto these. I’ve opened a PayPal dispute. They a... See more
Company replied
I’m always sceptical about organisations promoting “the best ever” products but needed to find a comfortable pair of underwear at a realistic price, so bought a pair of Boxere to try. They were well m... See more
I ordered two pairs of Boxere, a limited edition and an OG. I have fairly large thighs and found the OG's started to ride up slightly, and true to their word Boxere sent a replacement. I opted for a s... See more
Company details
Written by the company
Home of The Ultra Comfy Men's Boxer Briefs. Underwear that's so comfy, you forget they're on! Crafted with soft, breathable Tencel™️ Modal that'll help keep you fresh. The 4-way stretch and flexible gusset make moving easy and give you a perfect fit.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 07379313827
- info@boxere.co.uk
- boxere.co.uk
3.1
Average
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Where's the old man go?
Once you figure out where the"old man" fits, they're good. Wait band a little longer tight in order to stop it rolling over.
September 13, 2026
My order was cancelled?
July 15, 2026
Reply from Boxere
Hi Scott,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.
A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.
If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.
I tried to contact their customer…
I tried to contact their customer service via; email, online contact form, and online chat, they never replied or even acknowledge me.
August 3, 2026
Unprompted review
Reply from Boxere
Hi Aiden,
I sincerely apologize for missing your messages. We’ve gone through a chaotic couple of months, but that’s no excuse for the breakdown in communication.
Please email us directly at info@boxere.co.uk, and I will make sure we address your issue as a top priority.
Cancelled Out of the Blue
Order was cancelled without explanation, two weeks after it had been placed. don't waste your time.
July 6, 2026
Unprompted review
Reply from Boxere
Hi Joe,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.
A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.
If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.
Reply from Boxere
Hi David,
I am sincerely sorry for the poor experience and lack of communication. This is nowhere near the level of service we strive to provide.
To give you some context, we recently experienced a severe disruption with our third-party fulfillment partner, which left us unable to ship orders or access order updates. I’m glad to share that this issue has now been completely resolved, and our operations are back up and running smoothly.
If you’re still open to giving us another chance, please reach out to us directly, we’d love to issue a generous discount to help make things right.
You cancelled my order after waiting 3…
You cancelled my order after waiting 3 weeks. You have given me a refund but I would still like my order!
April 25, 2026
Reply from Boxere
Hi Nik,
I deeply apologize for the poor experience and communication delays. This is not the service we aim to deliver.
A recent breakdown with our third-party logistics partner temporarily disrupted our order fulfillment. However, this has now been resolved, and we are back to dispatching orders normally.
If you are still interested in purchasing from us, please get in touch directly so we can offer you a generous discount for the trouble this caused.
ordered accepted and told goods…
ordered accepted and told goods dispatched then money refunded weeks later .
April 1, 2026
Reply from Boxere
Hi Andrew,
I am sincerely sorry for the poor experience and lack of communication. This is nowhere near the level of service we strive to provide.
To give you some context, we recently experienced a severe disruption with our third-party fulfillment partner, which left us unable to ship orders or access order updates. I’m glad to share that this issue has now been completely resolved, and our operations are back up and running smoothly.
If you’re still open to giving us another chance, please reach out to us directly, we’d love to issue a generous discount to help make things right.
Excellent product as always.
Excellent product as always.
Just a pity that black in the size i require has been unavailable for months
November 26, 2025
Boxere trunks happy son
I have bought the boxere trunks for my son as he says that they are very comfortable and he's a fussy person when it comes to what he wears, I did have to enquire as to the delivery of the items which in the end was not boxere's fault but they did chase it up and kept me updated as to where they were in the process of being delivered which I appreciated.
November 4, 2025
I love these underwear but the time and…
I love these underwear but the time and hassle I had chasing the order waiting for replies chasing again has really put
Me off . I won’t be ordering again
November 1, 2025
Was charged for the 48hr delivery but…
Was charged for the 48hr delivery but recieved over a week later.
July 31, 2025
Good Communication
Good Communication, fast delivery and great product, very comfortable to wear.
I also received a discount code.
Thank you
May 6, 2025
Not only a fantastic product but…
Not only a fantastic product but fabulous customer service.
I purchased a few pairs of the new Silver Boxere's and after 1 wash rather uncharacteristically the material had a hole appear just below the waistband. I sent a photo and email and received an apology and replacements within days
May 7, 2025
Excellent boxers you hardly notice you…
Excellent boxers you hardly notice you are wearing them they are that comfy!
April 13, 2025
Cracking pants
May 8, 2025
Unprompted review
Delivery boxeres once sent out went very well
Delivery once sent out went very well, although I got these in wrong size and have had to wait a month for the exchange to take place!
November 30, 2024
Best pants I've got
December 9, 2024
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