Needed my old sofa going, but don’t drive to take to the tip. Did abit of online searching for a collection service and used sue ryder charity and was glad it would be going to a charity and someon... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good service and communication frim Sue Ryder/Box Move would definately use them again. Kept me informed of collection time via text and app and a couple of nice chaps turned up to collect
This was the second time I had donated furniture to the Princess Alice charity by having it collected. It is easy to book a collection on line and you are asked to upload photos of donation items whic... See more
Davide & Tom were brilliant. They went above and beyond to help us today. Kind, professional and efficient. They are a credit to your company and I hope they are recognised as such
Company details
Written by the company
We move furniture for some of the UK's best loved charities. Collecting your donations and delivering great value used furniture.
Contact info
Suite 20, 196 Rose Street, EH2 4AT, Edinburgh, United Kingdom
- info@boxmove.com
- boxmove.com
5.0
Excellent
12K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very good service and collected our armchair as promised on time.
Kallum and Chris were very helpful and polite and came on time.
April 14, 2026
Unprompted review
Reliable, friendly and efficient.
Arrive within time given and were friendly and quick
April 14, 2026
Unprompted review
Excellent service
Excellent service. Booked the donation pick up 2 days ago and it was collected this morning. Smooth and efficient system.
April 14, 2026
Unprompted review
Boxmove great company
Absolutely brilliant simple phone call to take stuff charity boxmove guys were so polite on time to minute big thank you x
April 12, 2026
Unprompted review
Very efficient and friendly service
Very efficient and friendly service
April 14, 2026
Unprompted review
Great service
Had a tracker which was spot on but they let us know when nearly here. Timings were correct. Polite and efficient staff and hardworking from the sounds of it. Great service.
April 14, 2026
Unprompted review
The team were on time and very professional
The team were on time and very professional. Thank you
April 8, 2026
Unprompted review
Thank you
Thank you for such a professional delivery. The guys were pleasant.
April 13, 2026
Unprompted review
Delivery drivers was really helpful…
Delivery drivers was really helpful brought sofa into living room and friendly people
April 13, 2026
Unprompted review
The delivery men were great 👍
The delivery men were still at my flat when I got home from town. A fire engine was blocking the exit to the carpark so the delivery driver had to wait until it had left. before carrying the bed base upstairs to my flat. A job Well done ! Thank you Boxmove 🌟🌟🌟🌟🌟
April 10, 2026
Unprompted review
Perfect
Easy to use , was kept informed and they arrived in my allocated delivery slot . Polite and friendly
April 13, 2026
Unprompted review
It was easy to book the collection…
It was easy to book the collection confirmation wSs very fast and the collection notifications and the men that turned up were excellent very smooth fast and efficient
April 13, 2026
Unprompted review
The guys were very pleasant
The guys were very pleasant
They moved my wardrobe without any problems, so all round Very very good collection
Thankyou
April 13, 2026
Unprompted review
They were great!
They were great. Very polite and just got on with the job.
April 13, 2026
Unprompted review
Very professional and a superb service.
April 13, 2026
Unprompted review
Recommended
Boxmove collected 3 items of furniture from me on behalf of Sue Ryder. Easy to arrange, good communication on pick up date and time. Very good service
April 13, 2026
Unprompted review
The team found the address first time
The team found the address first time, and it is an awkward one. Service was swift and clean.
Very professional.
April 12, 2026
Unprompted review
Really pleasant
Really pleasant, polite and professional delivery men. I was given a day and time slot for delivery and received a message on the day telling me a time frame.
April 6, 2026
Unprompted review
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