I was warmly welcomed and taken care of even though I was not a customer with huge needs and I came to their office instead of ordering online. They generously helped me. Made an impact and now we're... See more
Company replied
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See what reviewers are saying
I think the service is no good and the price increases as well. Order confirmations are sent the same day as invoices even when orders are sent two months earlier. The invoices are unclear when it com... See more
Company replied
Easy online shopping solution. Moderate prices for quality products and good tips for warehouse management and packaging on the site. Fast Processing and shipping. Reliable couriers that follow up... See more
Company replied
I think it`s a good collaboration. When i ask ene of their employees, and they respond quickly. We use both email, via SMS, and call through a videophone interpreter.
Company replied
Company details
Written by the company
Boxon tilbyr markedets bredeste utvalg av standardemballasje, profilert emballasje og spesialemballasje samt bulkemballasje for større volumer. Kombinert med etikettløsninger og automatiserte systemer, kan vi sikre ditt fremtidige emballasjekonsept – skreddersydd for dine unike behov.
Boxon - Protector of things
Written by the company
- Vi har utviklet emballasjeløsninger som gjør en forskjell siden 1932.
- Vi ser emballasjen som en del av helhetsopplevelsen – en forlengelse av deres merkevare som kombinerer funksjon, bærekraft og design. Med bred ekspertise og erfaring siden 1932 hjelper vi dere med å utvikle innovative løsninger som møter deres behov på en smart og langsiktig måte. Ved å jobbe tett med dere kan vi tilby emballasje som ikke bare beskytter og forenkler, men som også styrker deres merkevare, forbedrer kundeopplevelsen og bidrar til en mer bærekraftig fremtid.
Contact info
Knud Schartums gate 7, 3045, DRAMMEN, Norway
- +47 31 30 19 00
- post@boxon.com
- boxon.no
Ny kunde? Få 20 % rabatt!
4.1
Great
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Good Service
September 10, 2025
Reply from Boxon AS
Takk for veldig hyggelig tilbakemelding på vår service, vi gjør vårt ytterste for å være best på markedet.
Mvh Boxon
Reply from Boxon AS
Takk for at du tok deg tid til en hyggelig tilbakemelding til oss, det setter vi pris på :) Mvh Boxon
delivery on time
August 20, 2025
Reply from Boxon AS
Takk for at du tok deg tid til en hyggelig tilbakemelding.
Det setter vi pris på. Mvh Boxon
I think the service is no good and the…
I think the service is no good and the price increases as well. Order confirmations are sent the same day as invoices even when orders are sent two months earlier. The invoices are unclear when it comes to item numbers. We have had 3 beck packing machines and there wont be a 4th with Boxon in between unless something drastic happens.
June 23, 2025
Reply from Boxon AS
We apologize that you experience our service as poor.
We are always striving to improve and will of course look at our processes to see if there is room for improvement.
We greatly appreciate all feedback, which gives us the opportunity to improve.
We wish you a Happy Summer :)
Reply from Boxon AS
Takk for at du gir oss 5 stjerner.
Vi setter pris på alle tilbakemeldinger.
Ønsker deg en riktig God Sommer :)
Good service and quick delivery
June 17, 2025
Reply from Boxon AS
Thanks for your feedback.
We appreciate you taking time to give us a 5 star review.
Br BOXON
Wrong delivery date and invoice before…
Wrong delivery date and invoice before receipt of product
May 14, 2025
Reply from Boxon AS
Hi, We apologize for this.
This should have been delivered to you on May 15th.
However, our carrier has had challenges with pickup and delivery before May 17th.
This has therefore been delayed.
An invoice should also be created when the goods are delivered. However, since this was not delivered when it was supposed to be, an invoice has already been created.
We strive to deliver on time, but sometimes this is beyond our control.
Good service and fast delivery.
Professional staff, good service, fast delivery, good quality products.
May 14, 2025
Reply from Boxon AS
Hi, and thank you for your review.
We really appreciate your feedback and that you are satisfied with us as your packaging supplier.
Wish a very nice day :)
Mvh BOXON
I think it`s a good collaboration
I think it`s a good collaboration. When i ask ene of their employees, and they respond quickly. We use both email, via SMS, and call through a videophone interpreter.
April 8, 2025
Reply from Boxon AS
Thank you for your nice feedback. Looking forward to further cooperation. Regards Boxon
Forsinkelse på levering
February 4, 2025
Reply from Boxon AS
Hei,
Varene du bestiller fra vårt hovedlager i Sverige, og det står beskrevet på hjemmesiden/artikkelen at man må beregne noen ekstra dager leveringstid enn vår normale 2 dager når det kommer fra hovedlageret. Gjerne ta kontakt neste gang om du er usikker på leveringstiden.
Mvh Boxon
Ordered industrial steel band
Ordered industrial steel band. Got an answer to everything at once. Very satisfied
January 28, 2025
Reply from Boxon AS
Takk for hyggelig tilbakemelding! Så bra du er fornøyd med vår kunnskap og produkt. Ser frem til å høre fra deg igjen.
Mvh Boxon
Easy and quick service.
November 19, 2024
Reply from Boxon AS
Takk for hyggelig tilbakemelding, det setter vi stor pris på.
Mvh Boxon
Very good service.
November 18, 2024
Reply from Boxon AS
Takk for hyggelig tilbakemelding, det setter vi stor pris på.
Mvh Boxon
The delivery process is quite slow
The delivery process is quite slow, and the expected delivery date frequently changes.
September 12, 2024
Reply from Boxon AS
Hei, takk for din tilbakemelding. Dessverre så tok din levering litt lenger tid enn forventet da det ene produktet kom fra vårt hovedlager i Sverige, da må ekstra leveringsdager påregnes. Gjerne ta kontakt direkte ved spørsmål ang levering. Mvh Boxon
Reply from Boxon AS
Hei, det var synd å høre at du ikke har fått svar, vi tar tak i alle henvendelser inn til oss, og vi kan kontaktes både på mail, telefon, chat og kontaktskjema. Noen ganger har vi ikke alle varer tilgjengelig på lager, og da skal dere få beskjed om dette på oppdatert odrebekreftelse til registrert mail på ny dato. Ser frem til å hjelpe ved neste anledning. Mvh Boxon
Poor costumer service and very long shipment time
very long shipment time and a lot later than promised. Very long time from placing order until it was packed. Did not receive any order confirmation at all! No answer on email or via contact form at the homepage
August 29, 2024
Reply from Boxon AS
Hei, takk for din tilbakemelding, vi jobber hele tiden for å bli bedre i alle ledd, men vi har dessverre hatt noe system problemer med ordrebekreftelse utsendelse en liten periode, vi svarer på alle henvendelser som kommer inn til oss, så det var kjedelig å høre, ved ønske om rask svar vennligst ta kontakt på telefon direkte. Vi ønsker å yte vår beste service for deg som kunde. Mvh Boxon
fast and good service
July 11, 2024
Reply from Boxon AS
Takk for din tilbakemelding! Hjertelig velkommen tilbake til oss.
Mvh Boxon
never again
I was promised a delivery time of 2-3 working days. I got 2/5 of my order after about 10 days, then another 2/5 after another 2 weeks and finally had to cancel the rest of the order because of this service
July 2, 2024
Reply from Boxon AS
Hi,
We are so sorry that you did not get all the goods in time.
With that said, some of the articles you ordered was Delivered from central warehouse in Helsingborg.
And was marked with: Extended delivery time must be calculated on our WEB site.
We appreciate your feedback, and we will of course continue working on our communication to you as a customer on the assumed delivery time.
Reply from Boxon AS
Hei, takk for at du tok deg tid til en hyggelig tilbakemelding til oss, vi er glad for at du liker våre produkter og vi fortsetter med vår gode kundeservice! Mvh Boxon
I was warmly welcomed and taken care of…
I was warmly welcomed and taken care of even though I was not a customer with huge needs and I came to their office instead of ordering online. They generously helped me. Made an impact and now we're gonna change our supplier of shipping materials.
June 20, 2024
Reply from Boxon AS
Hei, takk for din tilbakemelding! Vi syntes det er så koselig at vi kan hjelpe dere både over telefon, chat, mail og besøk hos oss i Drammen. Hjertelig velkommen igjen! Mvh Boxon
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