If I could give zero stars I would. I ordered some Tesco Clubcard vouchers to redeem at Boxtails. My voucher code would not validate. I e-mailed them twice & sent a message via Instagram, all ignored.... See more
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If I could give zero I would. Absolutely disgusted with this company - who quite obviously do not care about their customers. I have now contacted them 3 times with no reply regarding an incomplete or... See more
Ready mixed, good quality cocktails, beautifully packaged. Fantastic gift idea. Excellent customer service, had a problem with one of the boxes (rum instead of vodka), sorted within a couple of h... See more
Product arrived damaged and all my attempts to contact them have been ignored. No phone number to call and don’t respond to emails / social media messages. Cocktails are expensive, they charge £4.50 f... See more
2.2
Poor
59 reviews
Hasn’t replied to negative reviews
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Great cocktails working out at £5.50 per portion
Great cocktails working out at £5.50 a drink, depending on where you go out this is either good value for money or about the same as going out. I will say that a £5.50 cocktail at a bar isn't as nice as these boxtails, so that's a huge plus! I'd like to see some kind of bulk buy discount for bigger orders. As it stands the business offers no deals or discounts (appart from Tesco club card point conversion).
Also, the cocktails perfectly fill my umbrella glasses to the top and the espresso martini had a foam once shaken! (So the portion is as expected)
December 25, 2022
Unprompted review
Excellent Customer Service
Love the product, and importantly received fantastic customer service - I had an issue with the delivery (more the fault of the courier and not Boxtails themselves) and I emailed the customer service - the owner of the company emailed me back , the issue was resolved and I felt like a valued customer - I will be back for more soon!!
November 1, 2022
Unprompted review
Horrible cocktails
Found the products all to have a terrible chemically taste, completely over priced and after sampling 6 different flavours found none of them particulaly nice.
May 2, 2022
Unprompted review
Fantastic Customer Service
Can't comment on quality as not arrived yet but wanted to note EXCELLENT customer service. When I stupidly put the wrong delivery address it was rectified within an hour or so late on a Friday evening. Thank you so much Boxtails!!!
February 5, 2022
Unprompted review
Excellent product. Love love love
Excellent product! Ordered the mixed box and couldn’t fault them. All exceptionally tasty, not too sweet, quality drinks! If you look online there are optional ways to serve ( over ice, with fizz, garnishes etc ) but served over lots of ice on Christmas Day was a winner. Can recommend.
January 5, 2022
Unprompted review
Cocktails through the letterbox
Ready mixed, good quality cocktails, beautifully packaged. Fantastic gift idea.
Excellent customer service, had a problem with one of the boxes (rum instead of vodka), sorted within a couple of hours on a Saturday night.
Would really love a Christmas box- clementine negroni?
December 8, 2021
Unprompted review
We bought a voucher for boxtails and…
We bought a voucher for boxtails and tried the fiesta Mexicana and we were not disappointed. We didn’t need to add anymore alcohol as they were strong enough. We would buy again when on offer.
September 11, 2021
Excellent service and friendly staff
Excellent service and friendly staff. Product well packaged and makes a great present. I ordered a selection for my daughter. She starts Uni soon and thought they would be a good icebreaker to share with her housemates.
September 6, 2021
Great service
Great service, love the fact they are post box friendly. Love the mix in this box and am looking forward to indulging in them once the weather warms up.
September 4, 2021
Great service
Great service. Well packaged. Delicious cocktails. Great for our camping trip to sip in the hot tub.
September 3, 2021
A great idea
Cocktails tasted great but I didn't receive two that should have been in the pack and was sent alternatives. My friend was disappointed that her favorite was missing.
September 2, 2021
Fantastic cocktails
I bought these for a friend and she absolutely loved them.
Great cocktails would highly recommend.
September 2, 2021
Would definitely recommend.
Would definitely recommend.
My favourite is the Cuban club, especially the Strawberry Daiquri. Delicious.
August 3, 2021
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