Boxycase Reviews 

52
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Don’t believe the pictures it’s all fake Don’t believe the delivery it’s more than 2 weeks Don’t believe the customer service just see as 30 euro chatting them They don’t care about anything at... See more

Rated 1 out of 5 stars

I bought headphones in August and a month later they send me second hand headphones that have nothing to do with my order. We are on December 6 and I don't have my headphones. It is scammers do not... See more

Rated 1 out of 5 stars

0 Stars if possible, never order from them. Ordered a set of headphones claiming to be Sony MDRXB650BT/B, in reality some fake and low-quality headphones came. What's the saddest thing about this is t... See more

Rated 3 out of 5 stars

Ordered a Bluetooth headset (Plantronics Voyager 6200) on June 28, 2021, from BoxyCase.com for CAD$138.10 including S&H. It took at least 3 weeks to receive it. Like others reportes, not in a b... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

BoxyCase is an online retailer for all types of mobile phone and tablet cases. They deliver phone cases to anywhere in the world.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

52 reviews

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1.4

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Rated 1 out of 5 stars

Useless service

Ordered a new case that was advertised as genuine Samsung, case arrived and was made out of cheap plastic was obviously not an actual Samsung product and was a completely different colour to what was ordered, not what was expected when it cost £30 after p&p.

Emailed customer service who advised they would send me the correct case, this never turned up. I then chased them again, they agreed a refund, this never came through.
2 months later and I am still trying to get a refund. I have asked them for their complaints procedure several times and they have just ignored me and advised the money will be in my account within 2 days, 5 days later and the money hasn't arrived.
This is a useless company, I will never order from them again.

November 25, 2019
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