Boya Porcelain Reviews 85

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Disappointing experience — not worth the money I received a voucher for this porcelain workshop as a gift and was really looking forward to using it. Unfortunately, it was nearly impossible to... See more

Rated 5 out of 5 stars

I love all my little pieces of art I bought from Boya!!! Each one different but just comforting to hold, especially nice when full of warm coffee😁. Website is easy to navigate, exceptional... See more

Company replied

Rated 3 out of 5 stars

The process of getting the voucher is really complicated and then you have to wait for the end of each month in order to really reserve your spot for the workshop and it fills out really quickly so yo... See more

Company replied

Rated 5 out of 5 stars

Very beautiful espresso cup, feels great under fingers, beautiful shape I only didn’t like that you can’t make payment with credit cards issued in Serbia where the seller is based which is both wi... See more

Company replied

Company details

  1. Chinaware Store
  2. Pottery Manufacturer

Information provided by various external sources

Artisan porcelain tableware made in the Belgrade shop&studio. For modern home and rituals of gathering around a table. Plate, bowl, mug or custom made. Shipping worldwide at low flat rates, no custom fees in Europe.


Contact info

3.3

Average

TrustScore 3.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointing experience

Disappointing experience — not worth the money

I received a voucher for this porcelain workshop as a gift and was really looking forward to using it. Unfortunately, it was nearly impossible to schedule — workshops are held only once a month, on working days, which makes it very difficult for anyone with a regular schedule to attend. I wasn’t the only one with this issue, as I later saw similar complaints in the comments.

The voucher was valid for six months, and by the time I reached out again to try to book, it had just expired — by only one month. I politely asked if they could make an exception given how limited the scheduling options are. Instead of understanding or even a basic level of customer service, I was met with rude, offensive replies. They treated me with hostility, called me names, and then blocked me on Instagram when I tried to calmly explain the situation.

This kind of unprofessional behavior is unacceptable, especially from a business that offers gift-based services. In the end, it was a complete waste of money and a very unpleasant experience. I wouldn’t recommend this workshop to anyone — there are far better and more respectful creative experiences out there.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

10 stars

If there was 10 star option, I would choose that one. For the quality, design and easy agreement that we made.

November 23, 2023
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Reply from Boya Porcelain

Such a pleasure to hear. Thank you and welcome!

Rated 5 out of 5 stars

Very beautiful espresso cup

Very beautiful espresso cup, feels great under fingers, beautiful shape

I only didn’t like that you can’t make payment with credit cards issued in Serbia where the seller is based which is both wired and funny

July 5, 2023
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Reply from Boya Porcelain

Dear Violeta,

Thank you and we are glad you are enjoying our work.

We cannot accept card payments exclusively due to international banking agreements. The only other option we hade is to accept card payments only from Serbia excluding rest of the world. With cash on delivery and bank deposit options offered to the Serbian buyers it was the best option you will agree.

Enjoy your coffee moments and welcome again!

Best,
Rade

Rated 5 out of 5 stars

We bought online while in Serbia…

We bought online while in Serbia because the store was closed when we were in Belgrade. Saw product in window but looks even better in person. Very pleased and shipped to the US with no issue

June 21, 2023
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Reply from Boya Porcelain

Dear Paul, thank you very much. Welcome to Belgrade!

Rated 5 out of 5 stars

Great experience! ❤️

Great atmosphere, helpful staff, nice wine, nice people – what else to ask for! 🙂 5/5, I will definitely come back.

June 20, 2023
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Reply from Boya Porcelain

Our pleasure! Welcome again!

Rated 5 out of 5 stars

Superb craftsmanship

This was my second time buying from Boya and it definitely wouldn’t be the last. I admire the superb craftsmanship of the furniture and the professionalism of the stuff.
I would highly recommend Boya to anyone who appreciates uniqueness and good quality.

June 5, 2023
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Reply from Boya Porcelain

Thank you very much, dear Milica! Welcome!

Rated 5 out of 5 stars

Everything was just perfect

Everything was just perfect! The package arrived early and the products I ordered were even better than I expected. Thank you a lot Boya!

February 26, 2023
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Reply from Boya Porcelain

Thank you so much! Our pleasure!

Rated 5 out of 5 stars

Great service

Great service! I have ordered 2 cappuccino mugs. One white and the other one black. They didn’t have the black in the stock and I was told it will be available in February. I decided to have them delivered together, which is exactly what happened. I didn’t need to remained them. As soon as the black mug was available they were send to me! Mugs are beautiful. It would be great to have same design for latte as well.:-)

January 30, 2023
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Reply from Boya Porcelain

Enjoy them and thank you very much!

Rated 5 out of 5 stars

Work of art

Friendly communication and proffesional after-sale support. Every piece they offer is a unique small work of art. Looking forward to future purchases.

December 28, 2022
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Reply from Boya Porcelain

Thank you, Miloš! Welcome!

Rated 5 out of 5 stars

Great customer support

At first I had some troubles with choosing a desired payment option on the webshop, but the Boya customer support steped in so helpful. Actually, I think I finalized the purchase only due to this kind guidance and assistance. The present to put under the tree 🎄 arrived in a day, so happiness to max 🌟

December 18, 2022
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Reply from Boya Porcelain

Thank you! Our pleasure!

Rated 5 out of 5 stars

Perfect handcraft,at the same time…

Perfect handcraft,at the same time modern and oldfashion design.Perfect suitablle for modern and oldfashion places.We are more than satisfied.

November 18, 2022
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Reply from Boya Porcelain

Dear Goran,

Thank you very much for your kind words and for sparing your time to help us grow. Glad you were satisfied.

Best,
Rade

Rated 5 out of 5 stars

nice store

all about products is just perfect, great and clear communication

October 27, 2022
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Reply from Boya Porcelain

Thank you very much, Ana! Welcome!

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