How can I rate a product I have not received? I ordered this item at the end of November and have not received it yet. I was scheduled to receive it before Christmas, but now it has been pushed back to February???? Are you kidding me? This is for an engagement and wedding - should I postpone the wedding to give you more time to send the item? Are you having to import it from a different planet or what? Give me a break! This is terrible. You could have had a lifelong customer had you sent the item I ordered. Too bad for you. I will be shopping else where in the future as this company is clearly unreliable.

Reply from Bradford Exchange
