I just got my ring and already the stones are falling out. I am so disappointed

Reply from Bradford Exchange

Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 125595013
I just got my ring and already the stones are falling out. I am so disappointed

Reply from Bradford Exchange
I love it. Sized right. I just wish they were all connected. I had to buy a piece to keep them together and not spin. But it's prettier than picture shows
I love it very nice
Very pretty ring.
I have returned the ring the day after I received it. I just didn't like the way it looked on hand. Please feel free to send me announcements about other as I might like to look at another. Thank You, Julie Pritchett

Reply from Bradford Exchange
Looks beautiful, unfortunately I wouldn’t know because I never received my package. Now normally I wouldn’t be this upset, but I paid extra to have it shipped to me on a certain date, and even when it didn’t arrive on that date I gave an extra 24 hours before I reached out. I filed a claim with FedEx and still haven’t heard anything. I also reached out to the company, the first person I emailed with never responded but I got a response a few days later saying they saw I had already been helped. I then explained that no I had not been helped and I still do not have my ring, and I get a response of keep waiting. Reach out to us after 30 days. We all know after those 30 days you reach out and you either don’t get a response or they cant find your order. Unprofessional and not worth the extra stress when I’m already experiencing a family loss right now and I also get to keep exchanging emails with this company at randoms hours of the day on random days about how I still do not have my ring. Please be more professional. I bought another ring from Kay jewelers and had way better customer service than this, and the ring came two weeks earlier on the same day your ring shouldve arrived. I shouldve saved myself the headache and got one from there.

Reply from Bradford Exchange
I ordered this ring and never received it at all!!! It got returned to sender without me even knowing it, until I checked the tracking number.

Reply from Bradford Exchange
It's beautiful and fits great. I wished the bands were attached. The band move around alot.
One of the stones fell out already and I just got it.how do I get it fixed

Reply from Bradford Exchange
It's a beautiful set of rings . I'm sure the woman who's finger I put it on will love it .
I am honestly truly upset. It isn’t at all what it looks like in the picture. I have purchased from Bradford in the past with no complaints. This however is a huge complaint. The rings don’t even lie together like it shows.

Reply from Bradford Exchange
The rings would fit together better if the bands curved a little bit
Returned. Was not even as close to as pretty as shown in the picture. No sparkle at all.

Reply from Bradford Exchange
It’s a nice piece for the price. Not the quality I had hoped for from the picture, though!
After a few days of wearing it, it’s clearly non real looking and looks dark in areas. It’s staying in my drawer. Waste of money

Reply from Bradford Exchange
Although the stones are all there they are set low or high or whatever they look to be missing it they look snow white in some of them. Clear in come and the darkness to the entire set is unattractive. I want to return this if I could get an address I'd appreciate it I misplaced the information that come with it to return.

Reply from Bradford Exchange
It's beautiful besides the too outside rings are not shaped enough and are not a tight fit together with center ring

Reply from Bradford Exchange
Wish the luster was better, and the outer rings would fit together tighter but for the money it is a lovely ring.
Haven't received it yet. And I can't track the order. So not very happy.

Reply from Bradford Exchange
sloppy lettering

Reply from Bradford Exchange