Always Beside Me Personalized Music Box

Always Beside Me Personalized Music Box Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.6

14 ratings

Value for money

4.2

14 ratings


Product details

Brand: The Bradford Exchange

MPN: 135441001


All reviews


Rated 5 out of 5 stars

Always beside me was purchased for my wife, the picture appears to be silver or even chrome but once it arrived i realized it is mirrors glued onto a box, nonetheless it’s a beautiful memorial for my mother-in-law that we’ll cherish.

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Absolutely beautiful! Very well made.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It's absolutely beautiful and everything I imagined it would be. Thank you for such quality work.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Terrible experience, never received the product. Your company seems to have some issues. You lost my business. Ps , please refund my money.

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Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie

Rated 2 out of 5 stars

Product was not as big as what the picture made it appear to be. Very disappointed. Also, took way too long for it to arrive in the mail. I sent numerous inquiries about the shipment, but never got a reply. Will not order from this company again.

Quality: 2
Value for money: 2
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Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

Beautiful gift for memorial

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

My daughter is very pleased with the music box. It took much longer than anticipated and did not show up until after Christmas. The product itself is well worth the money.

Quality: 5
Rated 1 out of 5 stars

I have emailed that I have not received the product and asked that my order be cancelled as it was a birthday present. I was told to email again after 30 days if it isn't received.

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Reply from Bradford Exchange

Hello Nicole, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 5 out of 5 stars

I can't really say. I only opened it up to make sure it wasn't broken and put it back in all the packing and gave it to my friend. It was a gift.

Quality: 5
Value for money: 4
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Reply from Bradford Exchange

We hope they loved their gift! -Amy

Rated 5 out of 5 stars

The product is perfect and my friend loves it. However, I was disappointed with the packing that it came in - very messy. (I am so glad that I chose to have it sent to myself - I was able to clean it up and put it in another package). And it said that an invoice was included, but it was not, and I still have not received a copy of the invoice. When I placed a previous order, the package included the gift in a separate box, which was quite presentable and acceptable.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This music box is absolutely beautiful. I bought it for my mother in law after my husband passed and she loves it.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Perfect! They love it.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

it is very pretty, took forever to get here. I thought it would be a bit bigger, but very pretty

Value for money: 3
Rated 5 out of 5 stars

Music Box was beautiful. The person who received the gift treasured it. Very satisfied.

Quality: 5
Value for money: 5
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Reply from Bradford Exchange

We are happy to learn that you are satisfied with your order, Donna! We look forward to serving your collectible needs again in the future! -Dianne

Rated 5 out of 5 stars

It was a lot smaller than pictures showed

Quality: 3
Value for money: 2
Rated 5 out of 5 stars

It's a beautiful keepsake to remind us of our son

Quality: 5
Value for money: 4